Diversified Platform
Fast, secured & reliable
M(Mahmud (DB)
INVALID REQUEST DATA
Extremely disappointing customer service and a frustrating experience.
I have been trying to apply for a Upay Card, but every time I complete the application correctly, I receive an “Invalid Request Data” error. I have already contacted customer service, reported the issue, updated the app, and followed all the instructions I was given. I was even asked to provide my personal information and my nominee’s information, which I provided as requested.
Despite doing everything asked of me, the problem remains completely unresolved. I have contacted support multiple times and still have not received a proper explanation or solution.
If customers are expected to provide their information and follow the required process, the least they should receive is an actual resolution when the system prevents them from completing an application.
Very disappointed with the support and overall experience. Please fix this issue and properly address customer complaints instead of repeatedly asking customers to try the same steps.
I have been trying to apply for a Upay Card, but every time I complete the application correctly, I receive an “Invalid Request Data” error. I have already contacted customer service, reported the issue, updated the app, and followed all the instructions I was given. I was even asked to provide my personal information and my nominee’s information, which I provided as requested.
Despite doing everything asked of me, the problem remains completely unresolved. I have contacted support multiple times and still have not received a proper explanation or solution.
If customers are expected to provide their information and follow the required process, the least they should receive is an actual resolution when the system prevents them from completing an application.
Very disappointed with the support and overall experience. Please fix this issue and properly address customer complaints instead of repeatedly asking customers to try the same steps.
Show more
EElham.GG
Too much bugs!
Dear Developers! Facing too much major issues with your app. There are several crashes. And today whenever trying to open the app it says something is wrong! My Device is iPhone 15 and iOS V26.6.1
Thank You!
Thank You!
IInvisibleGuest
Unable to Request for Card
While requesting for prepaid card it shows something went wrong.
FFathiRahman
Cannot add money from card
Cannot add money from card. It’s covered with another window that doesn’t go away. It’s stuck and has nothing on it. Cannot select anything. Please fix it.
AAbdulHalim19
