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Citytouch

Citytouch

by The City Bank PLC.

1.8K ratings
273 reviews
💰 Finance
🔍 Reference
Free

Details

  • Released
  • Updated
  • October 26, 2013
  • July 23, 2026

Features

Developer

The City Bank PLC.
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About

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

✓Digital banking solution
✓Manage finances
✓Mobile banking
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What users say

Summarized from real user reviews of Citytouch. Based on 1.8K reviews and a 4.2/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Smooth and easy user interface
  • 👍Comprehensive banking features
  • 🔒Reliable and secure
  • 💡Innovative digital banking experience

Negative things

  • 🐛Frequent crashes and bugs
  • ⏱️Slow performance and long loading times
  • 🔍Outdated and confusing user interface
  • 🤔Inconsistent user experience
See all reviews

What's New in Citytouch

10.0.3

July 23, 2026

Welcome to the All-New Citytouch! We’ve completely transformed your banking experience with a modern new design, smarter features, and more personalization. What’s New: • Modern, sleek and faster UI experience • Instant Account Opening • Instant Digital Loan (from Bangladesh only) • MyRewards – earn reward points on eligible transactions • AI-powered chatbot support in Bangla & English • Personal Finance & Wealth Management tools • Personalized homepage customization • Real-time alerts & transaction notifications • Secure TPIN-based transactions • In-app dispute management & tracking • Receive PIN-based inward remittance • Guest Mode for exploring the app • Faster transfers to your own accounts • Expanded digital services for Islamic account holders • Branch, ATM & Citygem locator with map view Update now to experience the smarter, faster, and more personalized Citytouch.

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User reviews

Most RecentHighest RatedLowest Rated

Best App

I love this app. Anything you think of a bank provides is available in this app. What an incredible job done by Citybank. Thank you.
Arafathussain1992Arafathussain1992

Excessive loading time

How come the loading screen is too show!
Rakib.lemonRakib.lemon

Tap to pay

Please add a Tap to Pay option. It would be very convenient for Apple users who don’t have Google Wallet. It would be great to have a payment option for iOS users as well.

The Citytouch app is really good, but the Tap to Pay feature is currently missing. Adding it would make the app even more convenient.
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R ShuvoR Shuvo

Shamusha with app

After the latest app update it won't open, please change it.
Jarvi YletyinenJarvi Yletyinen

Old version was better

Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user currently not. To improve try to remove extra images and animations.
SanjibAppSanjibApp
See 268 more reviews

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User experience

🐞

Reported Bugs

4 issues

Face ID/Touch ID login issues after updates

Bug

Inability to view full credit card transaction details

Bug

Inconsistent behavior when making payments

Bug

App crashes when trying to access certain features

Bug
✨

Requested Features

6 requests

Improved app stability and performance

Feature

Modernized and intuitive user interface design

Feature

Expanded features for Islamic banking accounts

Feature

Support for additional payment methods (e.g., NFC, Apple Pay)

Feature

Enhanced transaction history and statement viewing

Feature

Faster and more reliable fund transfers

Feature

FAQ

What is Citytouch?

Citytouch is a digital banking solution developed by City Bank PLC. It allows customers to access and manage their banking services conveniently through their mobile devices.

Who is Citytouch for?

This app is designed for valuable customers of City Bank PLC. It provides them with a digital platform to interact with their bank.

Is Citytouch free to use?

Based on the provided information, Citytouch is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements.

What can I do with Citytouch?

Citytouch serves as a digital banking solution, enabling customers to manage their finances through their mobile devices. Specific features beyond general financial management are not detailed.