Citytouch User Reviews

Customer Experience

Positive experience42.7% of reviews
Neutral11.1% of reviews
Negative experience46.2% of reviews

~ Based on 279 written reviews from the US App Store.

What users say

Is Citytouch Safe?

Citytouch appears mostly safe based on user ratings. AppsHunter Safety Score for Citytouch is 84/100.

This assessment is based on 1,853 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.7% of ratings point to a safe experience
6.0% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 1,853 App Store ratings for Citytouch.

Is Citytouch Legit?

Citytouch appears to be a legitimate app. AppsHunter Legitimacy Score for Citytouch is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Citytouch App Review

The app has a frustrating internet connectivity issue. Even when my internet connection is working perfectly and other apps are accessing the internet without any problem, Citytouch sometimes shows “No Internet Connection” and doesn’t allow me to use the app. Please fix this issue and improve the app’s network connectivity and stability.
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QR not performed

Bug not fixed, however claim for best.

Faulty New Update

After the recent update, the app won’t open in a single try. Sometimes it stuck on a white screen doing nothing. Sometimes It says ‘Failure’ then need to restart the app. Even having trouble paying through the sslcommerze payment gateway. Please take a look on these.

Worst and Complex Design

The previous design was good and very simple. Now there is video while login which makes annoying. Inside the functionality seems very complex.

Faul new app

Balancr not updating. All functions stoped working 🫤🫤

Review

Excellent

Best App

I love this app. Anything you think of a bank provides is available in this app. What an incredible job done by Citybank. Thank you.

Excessive loading time

How come the loading screen is too show!

Tap to pay

Please add a Tap to Pay option. It would be very convenient for Apple users who don’t have Google Wallet. It would be great to have a payment option for iOS users as well.

The Citytouch app is really good, but the Tap to Pay feature is currently missing. Adding it would make the app even more convenient.
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Shamusha with app

After the latest app update it won't open, please change it.

Old version was better

Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user currently not. To improve try to remove extra images and animations.

New app

Latest release of the app is excellent
Keep it up !

New Update

New update version is just Worst

Best app

I am really happy to transection through this city touch

Confusing UI

One of the worst UI. Seems clumsy. Most of the time seems I am lost. Plenty of functionality which I don’t need at all. Previous UI was nice and clear.

Best app turns to worst app

Citytouch app was the best banking app in Bangladesh. The latest update has changed the UI & UX completely. Now, it’s just an ordinary app. Lots of things are hard to find. Never ever I saw concept of TPIN anywhere in the world except Bangladesh.

Looks like you are Offline.

This update is not working.
It’s shows no Internet. Looks like you are offline. Please try again.

I tried with various network and also Sim network but it didn’t work.

CARD PIN DOESNT WORK

After latest update, i tried to create transaction pin. But no matter how many times I enter correct expiry date and pin, IT DOESNT WORK. My card got blocked multiple times due to it

Great Banking System

Recommend…!! 👍

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