Citytouch User Reviews

Customer Experience

Positive experience43.0% of reviews
Neutral11.1% of reviews
Negative experience45.9% of reviews

~ Based on 270 written reviews from the US App Store.

What users say

Is Citytouch Safe?

Citytouch appears mostly safe based on user ratings. AppsHunter Safety Score for Citytouch is 84/100.

This assessment is based on 1,832 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.7% of ratings point to a safe experience
6.0% of ratings suggest some concerns
14.2% of ratings point to a risky experience

~ Based on 1,832 App Store ratings for Citytouch.

Is Citytouch Legit?

Citytouch appears to be a legitimate app. AppsHunter Legitimacy Score for Citytouch is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Shamusha with app

After the latest app update it won't open, please change it.

Old version was better

Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user currently not. To improve try to remove extra images and animations.

New app

Latest release of the app is excellent
Keep it up !

New Update

New update version is just Worst

Best app

I am really happy to transection through this city touch

Confusing UI

One of the worst UI. Seems clumsy. Most of the time seems I am lost. Plenty of functionality which I don’t need at all. Previous UI was nice and clear.

Best app turns to worst app

Citytouch app was the best banking app in Bangladesh. The latest update has changed the UI & UX completely. Now, it’s just an ordinary app. Lots of things are hard to find. Never ever I saw concept of TPIN anywhere in the world except Bangladesh.

Looks like you are Offline.

This update is not working.
It’s shows no Internet. Looks like you are offline. Please try again.

I tried with various network and also Sim network but it didn’t work.

CARD PIN DOESNT WORK

After latest update, i tried to create transaction pin. But no matter how many times I enter correct expiry date and pin, IT DOESNT WORK. My card got blocked multiple times due to it

Great Banking System

Recommend…!! 👍

বান্দির পোলারা

চোদনার পোলারা বালের অ্যাপ বানাসিস।

Credit Card Statement

After updating can't able to download credit card statement from citytouch app. Kindly help to slove this issue.

Citytouch, no internet issue

After update, I can’t access my Citytouch, when try to access, Citytouch show no internet, but I try both wifi & mobile data….
Please fix this issue…
I mailed also there IT & Citytouch.
Actually I complained many time but don’t get any response…

New Apps design

It’s a great opportunity to make Banking very easier way by using upgraded Apps of Citytouch. Thanks to IT Team members & City Bank PLC

New Update

ঘোড়ার ডিমের আপডেট

Bogus

This updated up is rubbish and bogus, interface design is poor. Previous one was smooth and nice.

City Bank অ্যাপের নতুন ভার্সন ব্যবহার করে কিছু সমস্যার সম্মুখীন হচ্ছি।

City Bank অ্যাপের নতুন ভার্সন ব্যবহার করে কিছু সমস্যার সম্মুখীন হচ্ছি।

১. অ্যাপ চালু করার সময় একটি ভিডিও/সplash animation দেখানো হয়, যা অনেক ক্ষেত্রে অ্যাপের লোডিং ধীর করে দেয়। অনুগ্রহ করে Settings থেকে এই ভিডিওটি Disable করার একটি অপশন যুক্ত করুন।

২. লগইন করার সময় অ্যাপ মাঝে মাঝে Lag করে এবং Response দিতে বেশি সময় নেয়। Performance Optimization প্রয়োজন।

৩. Credit Card Section-এ আগের অ্যাপ ভার্সনের মতো গত মাসের Statement বা Statement Summary সহজে দেখা যায় না। এই সুবিধাটি পুনরায় যুক্ত করলে ব্যবহারকারীদের জন্য অনেক সুবিধাজনক হবে।

আশা করি ভবিষ্যৎ আপডেটে এসব বিষয় বিবেচনা করা হবে। ধন্যবাদ।
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It stopped working

It stopped working

Complete disaster!

Just fire the whole app design team.What a mess guys!Shameful App.

New version is amazing

The newest version of the app is amazing. Loved the ui/ux and also loved that islamic banking related features are now within the app. Great work!