Citytouch User Reviews

Customer Experience

Positive experience43.3% of reviews
Neutral11.3% of reviews
Negative experience45.5% of reviews

~ Based on 275 written reviews from the US App Store.

What users say

Is Citytouch Safe?

Citytouch appears mostly safe based on user ratings. AppsHunter Safety Score for Citytouch is 84/100.

This assessment is based on 1,853 user ratings, with an App Store average of 4.2/5.

Safety Analysis

79.7% of ratings point to a safe experience
6.0% of ratings suggest some concerns
14.3% of ratings point to a risky experience

~ Based on 1,853 App Store ratings for Citytouch.

Is Citytouch Legit?

Citytouch appears to be a legitimate app. AppsHunter Legitimacy Score for Citytouch is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Faul new app

Balancr not updating. All functions stoped working 🫤🫤

Review

Excellent

Best App

I love this app. Anything you think of a bank provides is available in this app. What an incredible job done by Citybank. Thank you.

Excessive loading time

How come the loading screen is too show!

Tap to pay

Please add a Tap to Pay option. It would be very convenient for Apple users who don’t have Google Wallet. It would be great to have a payment option for iOS users as well.

The Citytouch app is really good, but the Tap to Pay feature is currently missing. Adding it would make the app even more convenient.
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Shamusha with app

After the latest app update it won't open, please change it.

Old version was better

Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user currently not. To improve try to remove extra images and animations.

New app

Latest release of the app is excellent
Keep it up !

New Update

New update version is just Worst

Best app

I am really happy to transection through this city touch

Confusing UI

One of the worst UI. Seems clumsy. Most of the time seems I am lost. Plenty of functionality which I don’t need at all. Previous UI was nice and clear.

Best app turns to worst app

Citytouch app was the best banking app in Bangladesh. The latest update has changed the UI & UX completely. Now, it’s just an ordinary app. Lots of things are hard to find. Never ever I saw concept of TPIN anywhere in the world except Bangladesh.

Looks like you are Offline.

This update is not working.
It’s shows no Internet. Looks like you are offline. Please try again.

I tried with various network and also Sim network but it didn’t work.

CARD PIN DOESNT WORK

After latest update, i tried to create transaction pin. But no matter how many times I enter correct expiry date and pin, IT DOESNT WORK. My card got blocked multiple times due to it

Great Banking System

Recommend…!! 👍

বান্দির পোলারা

চোদনার পোলারা বালের অ্যাপ বানাসিস।

Credit Card Statement

After updating can't able to download credit card statement from citytouch app. Kindly help to slove this issue.

Citytouch, no internet issue

After update, I can’t access my Citytouch, when try to access, Citytouch show no internet, but I try both wifi & mobile data….
Please fix this issue…
I mailed also there IT & Citytouch.
Actually I complained many time but don’t get any response…

New Apps design

It’s a great opportunity to make Banking very easier way by using upgraded Apps of Citytouch. Thanks to IT Team members & City Bank PLC

New Update

ঘোড়ার ডিমের আপডেট