Easily the best banking app in Bangladesh!
I have been using Citytouch since 2021 and I can tell how much Citytouch has evolved since its early days. The whole user experience changed and most of your banking needs can be sorted with the app singlehandedly.
Slow
I am extremely disappointed with City Bank. I have complained about the Citytouch app multiple times, but you clearly do not care about your customers. The app is ridiculously slow and takes forever to open, even with a good internet connection. I have already tried everything, and the problem still remains.
How many times do I have to complain before you actually fix this? This level of service is completely unacceptable. Please take this issue seriously and fix it immediately.
How many times do I have to complain before you actually fix this? This level of service is completely unacceptable. Please take this issue seriously and fix it immediately.
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stuck at the startup
stuck at the startup
Old version was better
Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user currently not. To improve try to remove extra images and animations.
Apps Log In Issue
This version is more bugs with log in issue.Please update & fixed the problem.While opening the city touch app the whole screen showed white light nothing else😨
OTP to email
Please add an option for OTP to email
ATM Withdrawals Missing from Wealth Tracker
The new "Wealth" feature is a great initiative for tracking expenses across categories like Groceries, Rent, and Lifestyle. However, there is a significant bug: cash withdrawals from ATMs are not reflected in the Wealth tracker at all. Even though there is a "Cash" category in the Income and Expense Tracker, ATM withdrawals do not automatically sync or update my total expenses. This makes the remaining budget calculation inaccurate. Please fix this synchronization issue so ATM transactions are properly logged and categorized.
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Citytouch App Review
The app has a frustrating internet connectivity issue. Even when my internet connection is working perfectly and other apps are accessing the internet without any problem, Citytouch sometimes shows “No Internet Connection” and doesn’t allow me to use the app. Please fix this issue and improve the app’s network connectivity and stability.
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QR not performed
Bug not fixed, however claim for best.
Faulty New Update
After the recent update, the app won’t open in a single try. Sometimes it stuck on a white screen doing nothing. Sometimes It says ‘Failure’ then need to restart the app. Even having trouble paying through the sslcommerze payment gateway. Please take a look on these.
Worst and Complex Design
The previous design was good and very simple. Now there is video while login which makes annoying. Inside the functionality seems very complex.
Faul new app
Balancr not updating. All functions stoped working 🫤🫤
Review
Excellent
Best App
I love this app. Anything you think of a bank provides is available in this app. What an incredible job done by Citybank. Thank you.
Excessive loading time
How come the loading screen is too show!
Tap to pay
Please add a Tap to Pay option. It would be very convenient for Apple users who don’t have Google Wallet. It would be great to have a payment option for iOS users as well.
The Citytouch app is really good, but the Tap to Pay feature is currently missing. Adding it would make the app even more convenient.
The Citytouch app is really good, but the Tap to Pay feature is currently missing. Adding it would make the app even more convenient.
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Shamusha with app
After the latest app update it won't open, please change it.
Old version was better
Current city app is very unhealthy. Very slow and it really got a bad experience. I was a happy Citytouch app user currently not. To improve try to remove extra images and animations.
New app
Latest release of the app is excellent
Keep it up !
Keep it up !
New Update
New update version is just Worst
