Comparison

Citytouch vs NexusPay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Citytouch

This app provides a digital banking solution for customers of City Bank PLC. It offers a convenient way to manage your finances directly from your mobile device.

Highlights
  • Digital banking solution
  • Manage finances
  • Mobile banking
Features
Read full description

Welcome to Citytouch! Open accounts, apply for loans, save, invest, pay, transfer, and manage your entire banking relationship from a single app. Whether you’re managing everyday finances or planning for what’s next, Citytouch helps you stay on top of your money with everything you need in one place. Powerful banking, simplified • Open a new bank account instantly, without stepping into a branch • Get a complete, real-time view of your accounts, cards, loans, and investments • Personalize your dashboard with smart tools to help you track your finances • Switch seamlessly between English and Bangla Move your money in a tap • Send money instantly to any bank in Bangladesh via NPSB, RTGS, or BEFTN • Transfer funds seamlessly to major mobile wallets • Scan and pay with QR codes at thousands of merchants • Withdraw cash without your card using Cash by Code Settle bills in seconds • Top up your mobile balance and pay utility bills instantly • Pay internet, insurance, tuition, and club fees with ease • Settle your credit card bills securely and on time Total control over your cards • Activate cards and manage your PIN directly from the app • Enable or disable international transactions with a single tap • Manage transaction limits and security settings with ease Grow your savings effortlessly • Open a Fixed Deposit (FD) or monthly savings plan (DPS) in minutes • Apply for digital loans directly through the app (for eligible customers) • Access dedicated digital banking features for City Islamic accounts Premium support and smart features • Earn MyRewards points on your everyday transactions • Get instant assistance through our AI Chatbot in Bangla and English • Raise and track service requests directly from the app • Explore ATMs, branches, and exclusive offers in Guest Mode before you log in Getting started is simple 1. Download the app 2. Register using your City Bank account or card details 3. Start banking smarter Download Citytouch and experience banking designed around you. Need help? Call 16234 or email citytouch@citybankplc.com.

About

NexusPay

This app offers a fully cardless payment solution, allowing users to link multiple bank cards for transactions. It supports QR and NFC payments, free money transfers to any mobile number, and temporary card generation for online purchases.

Highlights
  • Cardless payments
  • Link multiple bank cards
  • QR and NFC transactions
  • Free money transfers
  • Temporary card numbers
  • Bill payments
  • Merchant payments
Features
Read full description

NexusPay from Dutch-Bangla Bank is the first fully cardless solution in Bangladesh. NexusPay works with all bank cards including Nexus, Visa, MasterCard, Dutch-Bangla Bank Agent Banking and Rocket Mobile Banking. Offers: # Over 10,000 shops accept NexusPay # Download multiple cards and use them when you want to # Send money for free to anyone # Send money for free to ANY and ALL mobile phone numbers Features: # Full QR and NFC payments across the entire DBBL network # Cardless ATM withdrawal (rollout in progress) # Receive money using QR, NFC, Phone, Rocket and card number # Combines the world of other banks cards and DBBL’s Rocket, Nexus and Agent Banking systems # Easily transfer money between all systems # Generate 10-minute temporary card numbers for online payments # Pay bills easily # Merchant payment using proprietary and Bangla QR # Other bank transfer using NPSB and BEFTN # Mini statement (DBBL only) # Last transactions statement (DBBL only) # Deactivate your card (DBBL only)

Screenshots

Citytouch4 screens
NexusPay4 screens

Verdict

The call

The clearest difference is rating: Citytouch at 4.2 against NexusPay's 3.1. Citytouch also leads on review sentiment (42% vs 27%). NexusPay's advantage is update cadence (every 3 weeks vs every 2 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Citytouch holds the better App Store score, 4.2 against 3.1. Both are backed by a comparable volume of ratings — 1.9K and 1.1K respectively. Written reviews point the same way: 42% of Citytouch's written reviews are positive against 27% of NexusPay's.

UpkeepUpdate frequency

Citytouch ships an update every 2 months, NexusPay every 3 weeks. Both last shipped on October 26, 2026.

Scorecard3 real differences · 7 level
Citytouch versus NexusPay: the parameters behind the verdict, then further details
ParameterCitytouchNexusPay
PriceFreeFree
Rating4.2 (1.9K ratings) — better3.1 (1.1K ratings)
Positive reviews42.3% of reviews — better27.0% of reviews
Number of ratings1.9K — better1.1K
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size203 MB157 MB
Age rating4+17+
DeveloperThe City Bank PLC.Dutch-Bangla Bank Limited

Customer experience

Citytouch

All ratings1,868 ratings
Positive79.6%
Neutral5.9%
Negative14.5%
Written reviews286 reviews
Positive42.3%
Neutral10.8%
Negative46.9%

NexusPay

All ratings1,072 ratings
Positive47.0%
Neutral11.3%
Negative41.7%
Written reviews355 reviews
Positive27.0%
Neutral14.1%
Negative58.9%

User reviews

Citytouch

From 1.9K App Store ratings

What we love

  • 🚀 Smooth and easy user interface
  • 👍 Comprehensive banking features
  • 🔒 Reliable and secure
  • 💡 Innovative digital banking experience

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⏱️ Slow performance and long loading times
  • 🔍 Outdated and confusing user interface
  • 🤔 Inconsistent user experience

NexusPay

From 1.1K App Store ratings

What we love

  • 🚀 Fast and useful app
  • 👍 Helpful for daily transactions
  • 🙌 Excellent app for Bangladeshi users

Room to improve

  • 🐛 Crashes and bugs
  • 🕰️ Slow performance
  • 🤔 Confusing UI/UX
  • 🔒 Security and login issues
  • 🤯 Extremely poor customer service

Bugs and requests

Citytouch

Reported bugs

4 issues
  • Face ID/Touch ID login issues after updates
  • Inability to view full credit card transaction details
  • Inconsistent behavior when making payments
  • App crashes when trying to access certain features

Requested features

6 requests
  • Improved app stability and performance
  • Modernized and intuitive user interface design
  • Expanded features for Islamic banking accounts
  • Support for additional payment methods (e.g., NFC, Apple Pay)
  • Enhanced transaction history and statement viewing
Show 1 more
  • Faster and more reliable fund transfers

NexusPay

Reported bugs

5 issues
  • App crashes on iOS 12 and newer versions
  • Unable to add/remove cards
  • Balance and statement not showing properly
  • Inconsistent behavior with NPSB transfers
  • Verification process not working reliably

Requested features

5 requests
  • Add option to delete saved beneficiaries
  • Implement biometric login
  • Integrate with other mobile wallets like Bkash
  • Improve bill payment experience
  • Add support for USD credit card payments

In-app purchases

None

Citytouch

No in-app purchases

None

NexusPay

No in-app purchases

Questions

Is Citytouch free?
Citytouch is free to download, with no in-app purchases.
Is NexusPay free?
NexusPay is free to download, with no in-app purchases.
Which has better reviews, Citytouch or NexusPay?
Citytouch is rated higher. Citytouch averages 4.2 out of 5 from 1.9K ratings, while NexusPay averages 3.1 from 1.1K ratings.
Do Citytouch or NexusPay have ads?
Neither Citytouch nor NexusPay shows ads.
Which is updated more often, Citytouch or NexusPay?
Citytouch ships an update every 2 months, and NexusPay every 3 weeks. Most recently, Citytouch was updated on October 26, 2026 and NexusPay on October 26, 2026.

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