NexusPay User Reviews

NexusPay
NexusPay
Dutch-Bangla Bank Limited

Customer Experience

Positive experience26.9% of reviews
Neutral14.2% of reviews
Negative experience59.0% of reviews

~ Based on 346 written reviews from the US App Store.

What users say

Is NexusPay Safe?

NexusPay has mixed safety signals based on user ratings. AppsHunter Safety Score for NexusPay is 62/100.

This assessment is based on 1,046 user ratings, with an App Store average of 3.1/5.

Safety Analysis

47.5% of ratings point to a safe experience
11.3% of ratings suggest some concerns
41.3% of ratings point to a risky experience

~ Based on 1,003 App Store ratings for NexusPay.

Is NexusPay Legit?

NexusPay appears to be a legitimate app. AppsHunter Legitimacy Score for NexusPay is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Beneficiaries edit

Only edit the beneficiary name and nickname, unable to edit account, routing number, or branch name.

বেনিফিসারি

ডাচ-বাংলা ব্যাংকের ডিজিটাল সার্ভিস দিন দিন আরও জটিল হয়ে উঠছে! নেক্সাসপে অ্যাপে একবার কোনো বেনিফিসারি অ্যাড করলে তা ডিলিট বা এডিট করার কোনো অপশনই রাখা হয়নি। ভুল নম্বর বা অপ্রয়োজনীয় নম্বরগুলো তালিকায় জমে থাকে, যা লেনদেনের সময় বড় ধরনের ভুলের ঝুঁকি তৈরি করে। আধুনিক ব্যাংকিং অ্যাপে এই সামান্য ফিচারটি না থাকা সত্যিই অত্যন্ত বাজে একটি সার্ভিস। আশা করি কর্তৃপক্ষ গ্রাহকদের এই ভোগান্তি আমলে নিয়ে দ্রুত অ্যাপে বেনিফিসারি রিমুভ করার অপশন চালু করবে। অন্যান্যদের ব্যাংকে সব দরনে সুবিধা আছে।
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Tap and pay

IOS a Tap and pay option keno chalu koren na? Android a koto aage theka ai option ta chalo asche

Needs Face ID / Passkey support for log in.

I really like using the NexusPay app for my daily transactions, but the login process needs a serious upgrade. Currently, every time I open the app in a public place, I have to manually type in my password. This feels highly insecure as anyone standing nearby can easily peek at my screen.
At least for iOS users, Apple’s Face ID or Passkey system should be integrated. It would make logging in much faster, smoother, and infinitely more secure. Please consider adding biometrics for login in the next update!
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Can’t remove beneficiary

Need an option to remove beneficiary from the lists.

Log in problem

I live in Oman.Recantly I changed my phone transfer my all data to my new after shifting apps was not open any suggestion?

Good

Good

NFC

You should introduce NFC ASAP.

Worst App

Very poor OTP sending system & API. DBBL Developers! Kindly develop your this #*#*ing app. Otherwise, it will be come on 1star App in App-Store😡

Not good experience

In the app interface it’s always shows the available account balance , so much annoying and privacy issues. This issue must be resolved

Needs Improvement in Card Management and User Experience

The NexusPay app has potential, but there are several issues that need improvement.

1. Unlike the credit card section, the debit card section does not show dollar-related information, which makes it difficult to track international spending and limits.
2. Many other banks, such as UCB, allow users to separately enable or disable dollar transactions while still keeping regular BDT transactions active. NexusPay lacks this flexibility.
3. The app always shows a minimum/held amount of BDT 5,000 together with the available balance. This is confusing because I sometimes mistakenly include that amount in my calculations, which can lead to failed transactions.
4. Saved beneficiary account numbers cannot be deleted. There are also several other usability issues that affect the overall user experience.

I hope these problems will be addressed in future updates. The app could be much better with some improvements to functionality and user control.
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Can’t sign up

Registration service fails for 2 weeks

Tap to pay

You guys should give the last update as android i saw i can pay with tap add it to ios also

নেক্সাস পে অ্যাপসে লগইন ফিচার পরিবর্তন। (ফিঙ্গারপ্রিন্ট বা ফেসআইডি অ্যাড করা)

বর্তমানে প্রায় সব ব্যাংকে লগইন ইন্টারফেসে ফেসআইডি বা ফিংগারপ্রিন্ট এড করেছে, যেখানে ডাচ বাংলা ব্যাংক এখনো পিছিয়ে আছে আমি বিশ্বাস করি ডাচবাংলা ব্যাংক সব সময় নতুন এক্সপেরিয়েন্স গ্রাহকে দিচ্ছে সেই জন্য নেক্সাস পে অ্যাপ্স লগইনের সময় পিনের পরিবর্তে শুধুমাত্র ফেস আইডি অথবা ফিঙ্গারপ্রিন্ট দিয়ে লগইন করার সুবিধা ব্যবহারকারীদের সমায়ের দাবি।
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Balance should be hidden.

Balance should be hidden because as a user open my app and always show balance infront of someone that's embarrassed. So Indeed , I think balance should be hidden and when user requested to see that then he will be able to see it. 😍😍😍

Worst app

One of the worst banking app

Upgrade App with Card Pin Management Functionality

Card Pin Management, setting new card pin, changing card pin and resetting card pin in case someone forgot the pin should be available within nexus pay. Please upgrade. I have changed my earlier review from 1 star to 4 star because I can manage my multiple accounts now using single nexus pay app. Thanks in advance.
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App not opening properly on Mac OS

App is opening but stuck in 1st page or initial page.

My

Helpful app, please bug fixed Daily

couldn't even open an account

i keep trying to open an account but it says "authentication code error" or something, whenever i reach the "set pin" part.. for no reason at all... this is frustrating