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Nagad

Nagad

by Bangladesh Post Office

2K ratings
382 reviews
🌟 Lifestyle
💰 Finance
Free

Details

  • Released
  • Updated
  • July 12, 2019
  • October 2, 2026

Features

Developer

Bangladesh Post Office
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About

Manage your daily financial transactions with ease, including cash in, cash out, sending money, and mobile recharge. The app offers secure transactions with PIN verification, transaction history, and personalized features. It supports multiple mobile network operators for bill payments and recharges.

✓Cash in and cash out
✓Send money (P2P)
✓Mobile recharge and postpaid bill payment
✓Transaction history and summary
✓QR code scan for cash out
✓Two-phase PIN security
✓Contact list integration for transfers
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What users say

Summarized from real user reviews of Nagad. Based on 2K reviews and a 3.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Fast transactions
  • 💡Innovative features
  • 🔒Secure platform

Negative things

  • 🐛Frequent app crashes
  • ⚠️Unreliable service
  • 🤖Poor customer support
  • 💸High transaction fees
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+1

What's New in Nagad

10107508

October 2, 2026

Minor bug fixes and feature enhancements for an improved user experience.

User reviews

Most RecentHighest RatedLowest Rated

Halp

Halp
mdomoralimdomorali

transaction history not found

Can you solve this problem?
Rahat321Rahat321

Nagad has several issues that have caused frustration for many users, including: * Poor customer se

Nagad has several issues that have caused frustration for many users, including:

* Poor customer service and difficulty reaching support.
* Long waiting times for customer service responses.
* Transactions sometimes being delayed or stuck.
* Problems with receiving refunds or returned money.
* Lack of clear communication about transaction issues.
* Difficulty resolving account-related problems quickly.
* Live chat/customer support may not respond promptly.
* Users may have to contact support multiple times for the same issue.
* Lack of transparency about how long certain issues will take to resolve.
* Transaction-related problems can cause unnecessary stress and inconvenience.
* The overall complaint-resolution process can feel slow and complicated.

I hope Nagad improves its customer service, transaction system, communication, and refund process so that users can get faster and more reliable support.
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Tanim69Tanim69

Bad experience

Too bad government finance app,, too much bugs logging not properly
Shihab3333Shihab3333

Neshan Khan

3062
Neshan KhanNeshan Khan
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User experience

🐞

Reported Bugs

4 issues

Login issues with OTP not received

Bug

Transaction failures and balance discrepancies

Bug

Compatibility problems with iOS 16 updates

Bug

Inability to cash out or transfer funds

Bug
✨

Requested Features

4 requests

Add money from credit/debit cards

Feature

Improve transaction history visibility

Feature

Introduce bill payment options

Feature

Enable virtual card feature

Feature

FAQ

What can I do with the Nagad app?

The Nagad app allows you to perform various daily financial transactions. This includes cash in, cash out, sending money to others (P2P), and recharging your mobile or paying postpaid bills for major network operators. You can also view your transaction history and summaries.

How secure is the Nagad app?

The app is designed as a secured financial service. It implements a two-phase PIN verification system, requiring your PIN for both logging into the app and for authorizing every transaction. This adds an extra layer of security to your financial activities.

Is the Nagad app free to use?

Based on the provided information, the app is free to use. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

What mobile network operators are supported for recharge and bill payment?

The app supports mobile recharge and postpaid bill payments for Robi, Airtel, Teletalk, Banglalink, and Grameenphone. You can also select frequently used recharge amounts for convenience.

How does the app help prevent sending money to the wrong number?

To ensure fast and error-free money transfers, the app allows you to easily select recipients directly from your contact list. This feature helps minimize the risk of sending money to an incorrect number.