Nagad User Reviews
Customer Experience
~ Based on 255 written reviews from the US App Store.
What users say
Summarized from real user reviews of Nagad. Based on 1.9K reviews and a 3.5/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Finance app.
Positive things
- 👍Easy to use
- 🚀Fast transactions
- 💡Innovative features
- 🔒Secure platform
Negative things
- 🐛Frequent app crashes
- ⚠️Unreliable service
- 🤖Poor customer support
- 💸High transaction fees
Is Nagad Safe?
Nagad appears mostly safe based on user ratings. AppsHunter Safety Score for Nagad is 70/100.
This assessment is based on 1,935 user ratings, with an App Store average of 3.5/5.
Safety Analysis
~ Based on 1,935 App Store ratings for Nagad.
Is Nagad Legit?
Nagad appears to be a legitimate app. AppsHunter Legitimacy Score for Nagad is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Gbbb
নগত
Best app I like it
Not just the APP but the entire Nagad MFS is the worst I have ever seen. I do not recommend it. Thank me later. PS: Never, I repeat NEVER use the Card to Nagad service.
❤️🩹
My account got restricted, and i failed to recover it. The steps are ambiguous. Do not use nagad.
Good user experience
The UI is gleachy . Sever always down . Can not recharge or Cash-out most of the time .
You can’t log in when you need it urgent. It require to update
45
Their customer service is trash !!
This company is a scam
After signing up successfully the app gets stuck on an “Error please submit your KYC” I resubmitted everything 4 times already. And this abysmal app still won’t let me do anything. Literally the worst fintech app in existence.
This app apparently makes my phone lag, and I’m using an iPhone 16e, so please optimize this app for iOS 26 and try to release more frequent app updates.
nogot
Don't use nagad, specially " Add money from card/ bank " . Coz The money will be deducted from your bank account and won't be added in your account. And if you call the helpline regarding it, they will make you wait for 40mins-1 hour until you give up . Also, even if they answer the call, you are not gett your money back ever .
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Where is Nagad Islamic? Can’t seem to find the setting anymore.
At least nagad need to upgrade 5 priyo numbers
Customar support is very bad, and all their behavihor is not good
In consecutive two days I couldn’t pay using this App
