Nagad User Reviews

Customer Experience

Positive experience23.0% of reviews
Neutral5.6% of reviews
Negative experience71.4% of reviews

~ Based on 252 written reviews from the US App Store.

What users say

Is Nagad Safe?

Nagad appears mostly safe based on user ratings. AppsHunter Safety Score for Nagad is 70/100.

This assessment is based on 1,935 user ratings, with an App Store average of 3.5/5.

Safety Analysis

58.8% of ratings point to a safe experience
6.8% of ratings suggest some concerns
34.4% of ratings point to a risky experience

~ Based on 1,935 App Store ratings for Nagad.

Is Nagad Legit?

Nagad appears to be a legitimate app. AppsHunter Legitimacy Score for Nagad is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

WORSE MFS SERVICE!!

Not just the APP but the entire Nagad MFS is the worst I have ever seen. I do not recommend it. Thank me later. PS: Never, I repeat NEVER use the Card to Nagad service.

โค๏ธโ€๐Ÿฉนโค๏ธโ€๐Ÿฉนโค๏ธโ€๐Ÿฉนโค๏ธโ€๐Ÿฉน

โค๏ธโ€๐Ÿฉน

a very confusing app/service

My account got restricted, and i failed to recover it. The steps are ambiguous. Do not use nagad.

Good

Good user experience

Worst app ever

The UI is gleachy . Sever always down . Can not recharge or Cash-out most of the time .

No update no entry

You canโ€™t log in when you need it urgent. It require to update

Nagot

45

Worst customer service

Their customer service is trash !!

Scam

This company is a scam

Ban this from the App Store

After signing up successfully the app gets stuck on an โ€œError please submit your KYCโ€ I resubmitted everything 4 times already. And this abysmal app still wonโ€™t let me do anything. Literally the worst fintech app in existence.

Needs a lot of optimization and bug fixes.

This app apparently makes my phone lag, and Iโ€™m using an iPhone 16e, so please optimize this app for iOS 26 and try to release more frequent app updates.

my

nogot

One of the worst MFS operators of Bangladesh

Don't use nagad, specially " Add money from card/ bank " . Coz The money will be deducted from your bank account and won't be added in your account. And if you call the helpline regarding it, they will make you wait for 40mins-1 hour until you give up . Also, even if they answer the call, you are not gett your money back ever .
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Islamic

Where is Nagad Islamic? Canโ€™t seem to find the setting anymore.

Send Money Paid

At least nagad need to upgrade 5 priyo numbers

Customar support is very bad

Customar support is very bad, and all their behavihor is not good

Poor service

In consecutive two days I couldnโ€™t pay using this App

Can't Copy Transaction ID.... just add copy transaction id functionality..... Its not friendly....

Very bad friendly through no copy functionality on transaction id like bkash...

sadhin

sadhin

Terrible app

Not smooth and has a lot of issues, this app needs a lot of work.