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City Ekhoni Account

City Ekhoni Account

Ekhoni Account

91 ratings
80 reviews
💰 Finance

Archived App (Last seen on 8 Oct 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • October 10, 2020
  • September 26, 2023

Features

Developer

The City Bank Limited
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City Ekhoni Account screenshot #1 for iPhone
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City Ekhoni Account screenshot #4 for iPhone
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🔄6+ apps
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❓5 answered
FAQ↘︎
📦w/o updates
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About

Open a bank account instantly from anywhere in Bangladesh with this digital onboarding app. Sign up for digital banking services, add funds, and start transactions immediately without visiting a branch. Offers various account types for different needs.

✓Instant bank account opening
✓Digital banking sign-up
✓Start banking transactions immediately
✓Request cheque book instantly
✓Various savings account types
Show original description

What users say

Summarized from real user reviews of City Ekhoni Account. Based on 91 reviews and a 2.0/5 average, it highlights the 5 positives and 12 negatives reviewers mention most about this Finance app.

Positive things

  • 🚀Quick account opening process (5 minutes)
  • 👍Simple and straightforward user interface
  • 📱Convenient online account opening without branch visit
  • 💳Instant account activation and deposit capability
  • ✅Smooth experience for some users

Negative things

  • 🐛Selfie capture consistently fails
  • 🐛NID photo detection and recognition broken
  • 🐛App freezes after NID upload
  • 🐛Camera fails to open for selfie
  • 🐛Photo not attached after capture
  • 😤Requires multiple branch visits despite online process
  • ⚠️Face verification doesn't match NID photo
  • ⚠️Poor metadata reading from documents
  • ⚠️Name translation errors (Bangla to English)
  • ⚠️No ability to correct misspelled names
  • ❌Processing fails at final stages
  • ❌Inconsistent performance across devices and networks
See all reviews

What's New in City Ekhoni Account

2.0.1

September 26, 2023

- Add money to your newly-opened account with any debit/credit card - Download and use our award-winning Citytouch app right after opening the account - Get all the information of your account in a consolidated document sent to your email - Some stability and performance issues have been resolved to ensure a faster and smoother experience

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User reviews

Most RecentHighest RatedLowest Rated

Bad Detection

I tried to take the pic of my NID front and it won’t accept it but when I took the pic of the NID back it took it so I tried to take the pic of the NID front in the back pic option and it worked but I again tried it with the front option it did not work.
Shahana A.Shahana A.

face live photo not working.

poor apps. time wasting apps. live photo not captured and not working.
MeherianMeherian

Bad

Frankly the worst bank app ive ever used the face verification doesn’t even work
RizzhxxRizzhxx

Not working

Doesn’t take the selfie, and wasting my time.
EfatBDEfatBD

worst app

the app dont work during capture the selfie even instruction is followed.worst experience
Siam50Siam50
See 75 more reviews

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User experience

🐞

Reported Bugs

16 issues

Selfie capture fails repeatedly despite good lighting and clear photos

Bug

NID detection rejects clear photos with 'upload clear picture' error

Bug

App freezes or crashes after NID upload before selfie step

Bug

Camera doesn't open when selfie button is tapped

Bug

Captured photos not being attached or processed

Bug

Face verification mismatch with NID photo

Bug

Metadata reading failure from NID documents

Bug

Bangla to English name translation errors

Bug

OTP submission field missing or non-functional

Bug

Next button unresponsive in phone number step

Bug

App returns to previous step after selfie completion

Bug

Processing error 'Sorry we can't process now' at final stage

Bug

Selfie loading incomplete or hangs

Bug

Server trust evaluation failures

Bug

Broadband connectivity issues with selfie feature

Bug

iOS-specific picture capture bugs

Bug
✨

Requested Features

6 requests

Photo upload option instead of camera capture only

Feature

Ability to edit and correct translated names

Feature

Better lighting requirements documentation

Feature

Account type descriptions and comparisons

Feature

Home delivery option for debit cards

Feature

Improved error messages and guidance

Feature

FAQ

What is the Ekhoni Account app?

The Ekhoni Account app is a digital onboarding application that allows users in Bangladesh to instantly open a bank account and begin banking services without needing to visit a physical branch. It facilitates immediate account opening, digital banking sign-up, and transaction initiation.

What are the key features of the Ekhoni Account app?

Key features include the ability to open a bank account instantly from anywhere in Bangladesh, immediate sign-up for Citytouch Digital Banking services, and the ability to start banking transactions right away. Users can also get an instant debit card and request a cheque book instantly.

How much does it cost to use the Ekhoni Account app?

The Ekhoni Account app is free to download and use. The app itself does not have any associated costs for opening an account or accessing its digital banking features. Any banking fees would be standard for the chosen account type.

Who is eligible to open an account with the Ekhoni Account app?

Any Bangladeshi individual aged 18 years or above with a valid National Identity Card (NID) is eligible to open an account. Specific account types may have additional eligibility criteria, such as age for Seniors' Savings Account or gender for Alo accounts.

What documents are required to open an account?

Required documents include your National Identity Card (NID) and a selfie. Optionally, you can provide your e-TIN copy. You will also need your nominee's photo and NID. Supporting documents for the source of funds are only required if your monthly transaction requirement exceeds BDT 100,000.