Upcar User Reviews

Name: Upcar - Car Rental Platform
Rating: 4.6 (211 reviews)

Upcar - Car Rental Platform

Upcar, Inc

💼 Business

✈️ Travel

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horrible do not trust

TOOK 1K IN FUNDS AND IS YET TO RETURN IT

Dip To Hard

4 days ago

Took my money and got silent

At first they said they confirmed my booking. Right after 30 min, they cancelled my trip!! Not from host but from themselves. And they took my money, didnt share any information why i got cancelled! Tried to call them multiple times and mailed them too, they dont answer to any of these. Dont waste ur money and time here

Jay_122

4 days ago

very baaddd

very baddd company

Askoispiryan

a month ago

Response from developer

Askoispiryan, sorry to see this. "Very bad" tells me you had a rough experience, but not what went wrong, and I'd genuinely like to understand and fix it. Email support@upcar.ai with the details and reference this review, and we'll make it right. — The Upcar Team

Great Car Share Marketplace

Upcar is incredibly easy to use and offers a smooth, straightforward experience from beginning to end. The platform is intuitive, the process is simple, and everything works exactly as expected. In my experience, it is even better and more convenient than Turo. I highly recommend Upcar to anyone looking for a reliable and hassle-free car-sharing platform!

ChristianAlmeida

a month ago

Poor Host support

Signed up as a host on Upcar and the experience has been extremely frustrating so far. The app calendar dates do not work properly, making availability management difficult. I was also unable to create message templates, and despite sending several messages to support, I never received a response.

On top of that, booked trips were cancelled without any explanation or information provided. Payments are extremely delayed — hosts may wait almost a month after the trip ends to receive funds. I also submitted a toll invoice after a month and a half, and it was refunded/rejected without any reason or communication.

Overall, poor support, unreliable systems, and lack of transparency make this platform very difficult to recommend for hosts.

Proudpak

2 months ago

Response from developer

Proudpak, thank you for taking the time to lay this out, and I'm sorry the host experience has fallen short, especially going unanswered when you reached out. That's not the standard we hold ourselves to. We've identified the calendar and availability issues you hit, and fixes are already being built out. Your note on message templates is logged as a feature request our team is reviewing. For the delayed payout, the rejected toll invoice, and the cancelled trips, I want to get you real answers — please email support@upcar.ai with your host account name and reference this review, and we'll look into each one directly. Hosts are the core of Upcar, and feedback like this is exactly how we fix what's broken. — The Upcar Team

Car

The best page to rent a car

PIaxtla65

3 months ago

Best Host platform

100% earnings! Better than Turo!

Bay Area Host

4 months ago

Better an Turo

Very easy to use. After using Turo for 8 Years they, I find this app faster, better, cheaper. Highly recommended.

fuc.paypal

4 months ago

Not working

I'm trying to get my driver's license verified, but it's not working, I've tried several times already.

Iliaefr

5 months ago

Abylaikhan

I done every verification and booking car and one day ago, Upcar canceled my trip

ABYLAI8090

5 months ago

Response from developer

Abylaikhan, I'm sorry your trip was cancelled after you'd completed every verification, and even more so that it happened with no explanation. Getting that far and then being left in the dark isn't right. I want to get you a clear answer on what actually happened and, if everything checks out, help you get back on the road — please email support@upcar.ai with the email or phone number on your account and reference this review, and we'll look into it directly. Thank you for giving Upcar a try, and for taking the time to share this. — The Upcar Team

A terrible experience

I literally am having my information stolen from this company I tried to book a car not realizing my card was locked then I fell asleep woke up and realized the transaction failed I reached out and they said I wasn’t approved to drive for some reason never gave me a reason now I’m seeing they are trying to run the charges to my credit these guys are con artist beware

AS3x_

6 months ago

Sky high prices

Just like turo if not worse just because we are in the bay area they want to charge way to much to rent a car its way over priced

Trippin2026

6 months ago

Recent rental and new customers

My recent rental experience with Upcar and Concord Rent A Car was unsafe and disappointing. The car overheated the entire time , had no coolant, and wasn’t usable. I was promised a full refund but ended up with extra fees instead. Sharing this so others can stay aware and safe.

Bellamy 123

7 months ago

Shady operations

Do not recommend! Ran by an Indian tech bro leeching off gig workers. You’re not a business man, you’re a jag off

Beatscostmoney

8 months ago

THE WORST

DO NOT WASTE YOUR TIME THEIR CUSTOMER SERVICE IS MOT EXISTENT THEY WILL MAKE YOU REGRET SINGING UP GO TO TURO

1honestperson_

8 months ago

Value for money

Smooth driving experience, excellent mileage and love the modern design App.

SumanQueen

10 months ago

Smooth booking experience, very convenient

I’ve been using Upcar for a while now and the experience has been really good. The booking process is simple and quick, and I like how the app feels clean and easy to navigate. Payments and extensions are hassle-free, and the car options are pretty decent. A few small things can still improve, but overall it’s been reliable and has made renting a car much easier for me. Definitely worth trying!

Riteshweb