Upstox User Reviews

What users say

Top reviews

MF Active SIP Date is not showing Correctly

Under Mutual fund section the active SIP date is showing the current date for all the SIP. It should show the SIP dates.Kindly fix it

Market Limit Tab button

I am using upstox for last 4-5 years, what you people are doing ? first removed Date quick tabs from option chain and turned it to Drop down menu, Later changed UI and option chain colour to whitish from Cream beige, which was more easy to read, Removed IQ charts, Cash Funds area not showing total funds after selling options, now this Limit Market Tab blunder with drop down tab, do you even know how tough it is to make position not knowinh if it is limit or market order when making positions quickly ? cmon upstox , this is non negotiable, market limit tab on order punching area is non negotiable
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Response from developer

Hi Deepak, your feedback is important to us and we’d like to understand it in more detail. Please share your registered contact details here: uptx.to/Upstx_2 so that we can connect and assist you better.

Vegy good platform for traders

I’ve been using Upstox for trading and overall it’s a decent platform with low brokerage and a clean interface. It’s beginner-friendly and charts are useful.

However, there are some serious issues during live trading. The app often lags or reconnects during high volatility, especially on expiry days. I also faced order execution problems where the wrong order type (GTT instead of intraday) got placed, causing losses.

If Upstox improves stability and execution speed, it can become one of the best apps. Right now, it’s good for learning but risky for fast intraday and options trading.
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Response from developer

Hey, thank you for your review. Upon checking, our app is operating without any issues. However, the issue may be localized to your end. To tackle this issue, let's start by following the troubleshooting steps at uptx.to/TBS Also, try reinstalling the app. If the issue persists, share your registered contact details at uptx.to/Upstx_2 along with the screenshot/short video of the app issue and wrong order type issue you have faced. We'll check and help you accordingly.

SLBM(stock landing and borrowing)

I am active user and very satisfied with platform but would like to request SLBM feature like rest of other brokers, it definitely will help many others like myself.

Major Product Gap (Needs Immediate Fix)

Upstox is missing a fundamental feature that any serious investing platform must have.

There is no clear, stock-wise purchase history view showing:
• Date-wise buy transactions
• Quantity bought per transaction
• Buy price per transaction
• Dividend history linked to the stock

Global platforms like Robinhood provide this as a basic feature, yet Upstox forces users to download statements and manually calculate averages. This is inefficient, outdated, and unacceptable for long-term investors.

For users who accumulate stocks over months or years, this feature is critical, not optional. Without it:
• Tracking true average cost is painful
• Portfolio analysis becomes unreliable
• Tax and dividend tracking is unnecessarily complex

This is a serious usability and product design failure. Upstox positions itself as a modern trading platform, but lacks functionality that competitors solved years ago.

Adding a proper stock-level transaction and dividend history view should be treated as an urgent priority, not a future enhancement.

Until this gap is fixed, the app does not meet the needs of serious investors
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Response from developer

Hi Satvik, you can check the share purchase date in the app by switching to Investor Mode (uptx.to/upnpro) Then go to Stocks > select the stock from your portfolio > click on ‘Breakdown’ to view date-wise transaction details. You can also view your trade report here: uptx.to/traderpt for quantity, price, and purchase date. Additionally, we would like to understand your other feedback in detail. To help us with this, please share your contact details here: uptx.to/Upstx_2 and we’ll reach out to you at the earliest.

Worst user experience

Not a great app that’s user friendly. Need to emphasize more on sleek and swift features.

Response from developer

Hi Pradeep, we'd like to understand your feedback in more detail. Could you please elaborate and share your registered contact details at uptx.to/Upstx_2 so that we can assist you better?

Good

The stock portfolio should show multiple data together.

Response from developer

Hey, we’d like to understand your feedback in more detail. To help us do this, please elaborate on it and share your registered contact details at uptx.to/Upstx_2 so that we can assist you at the earliest.

Upstox Withdrawal Delays; Worst Experience Ever

I requested a withdrawal of my money from Upstox today at around 8:00 AM, and now it is 3:44 PM, but the status is still showing as “in process.” This is extremely disappointing for such a small amount of just ₹15,000.
Almost every other broker is crediting funds to the bank account almost instantly, but Upstox is taking hours just to process a simple payout. This kind of delay in withdrawal is not acceptable, especially when customers may need money urgently.
Very poor and unreliable service from Upstox. I am really unhappy with this experience and seriously considering shifting to another broker that provides faster and more responsible fund withdrawals.
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Response from developer

Hi Anmol, we grasp the significance of this. Here’s the timeframe within which funds are credited to your trading-linked primary bank account after a withdrawal: uptx.to/ISWD We also offer instant withdrawals. Find instant withdrawal criteria & charges: uptx.to/instantWD For further assistance, please share your registered contact details at uptx.to/Upstx_2 so that we can check and assist you,

Request to Improve App Accessibility and User-Friendliness for Visually Impaired Users

I hope you are doing well. I am writing to share some important feedback regarding the recent updates to your mobile app.

The new version of the Upstox app seems to have become less user-friendly, especially for visually impaired users. The earlier version of the app was clean, simple, and much easier to navigate. It allowed users like me to easily access stock information, invest, and manage portfolios independently.

However, after the new update, the interface has become more complex and less accessible. For visually impaired users who rely on screen readers and accessibility features, navigating between sections of the app has become challenging. This makes it difficult to invest or even perform basic actions smoothly.

I sincerely request the Upstox team to take this feedback seriously and work towards improving accessibility and usability in the app. Making the platform more inclusive will not only help differently-abled users continue using your services confidently but will also reflect the company’s commitment to accessibility and equal opportunity for all investors.

Additionally, I would also like to highlight that the broker charges seem higher when placing trades through assisted modes, which further limits the independence of visually impaired investors. I kindly urge the team to consider making these aspects more inclusive and affordable.

Thank you for taking the time to read this message. I truly believe that Upstox can lead by example by ensuring its platform remains accessible, inclusive, and easy to use for everyone.
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Response from developer

Hey, we follow a pay-per-use model & only charge a minimal brokerage up to ₹20 per order executed. Any other charges are levied by Government/Regulatory bodies. Learn more about our pricing at uptx.to/price For a detailed breakdown of charges, visit uptx.to/ledger-report Also, we would like to understand your feedback in more detail. Could you please elaborate on it and share your registered contact details at uptx.to/Upstx_2 We'll reach out to you at the earliest.

Pretty Amazing for everyday use 🤩

Very nicely designed and perfectly works in secs and extra ordinary customer service!
I am very much impressed from every angle of the use 😎🤓🤩

Serious Bug and Poor Customer Support

I had a very disappointing experience with the Upstox app. I had placed a GTT (Good Till Triggered) order in the F&O segment, which was executed, but the platform still showed it as an active trade. This glitch prevented me from selling the position, ultimately causing a significant financial loss.

Worse, I reached out multiple times to customer support via email and received no response. When you’re dealing with real money in the market, such bugs and unresponsive support are unacceptable.

This kind of technical failure and lack of accountability is not just frustrating—it’s dangerous. I would caution other traders to be very careful when relying on Upstox for F&O trades.
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Response from developer

Hi Nicky, we regret to hear about your experience and would like to help you. Please share the ticket ID you're referring to here: uptx.to/Upstx_2 so that we can review it and get back to you at the earliest.

Iphone face unlock now working after update

Iphone 16 face unlock option unable to find after update

Response from developer

Hi Kumar, we understand how important this is for you. To fix this, please follow the steps provided here: uptx.to/TBS Also, uninstall and reinstall the application. After reinstalling, when you open the app you'll be prompted for Biometric/Face ID Authentication. If the issue persists, please share the error screenshot/short video here: uptx.to/Upstx_2 & we’ll assist you at the earliest.

Poor Withdrawal Process and No Way to Contact Customer Care

I’m really disappointed with Upstox’s withdrawal process. It takes too long to process even small withdrawal amounts, and there’s no clear communication on when funds will actually reach your bank account. The delays are frustrating, especially when markets move quickly and access to funds is important.

What makes this worse is the lack of proper customer support. The app doesn’t provide any direct option to talk to a real support agent. You’re just stuck with chatbots or endless FAQs that don’t solve real problems. There’s no way to raise urgent issues, and even when you do submit a ticket, responses (if any) are delayed and generic.

For a platform handling people’s money, this level of support is unacceptable. Upstox seriously needs to improve its withdrawal transparency and offer a reliable, accessible customer care channel within the app.
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Response from developer

Hey, we regret to hear about your experience.   For clarity, here’s the timeframe within which funds are credited to your primary bank account after a withdrawal: uptx.to/ISWD You can also check the estimated credit date and time in the Fund Withdrawal History section of your app.   Additionally, we offer Instant Withdrawals—to know the eligibility criteria and applicable charges, please refer to: uptx.to/instantWD   You can find our helpline number through the app by following these steps: Post login, tap the Upstox icon (top right) > tap the ‘?’ icon > close the chat and scroll down. We also have multiple channels for live support, which you can explore here: uptx.to/contct   To discuss this further, please share your registered contact details here: uptx.to/Upstx_2 and we will get in touch with you.

Both SEBI and this BROKER rare one and the same.

Common objective is to deceive the investors.

They are intellects Ab Initio. on 8th day of April 2025 their app experienced a technical issue and I asked them to give me the amount that I lost. They clearly said the amount that you lost is opportunity profit, and also they're saying that I have signed the ibt document at the time of account opening with them and they're very shamelessly saying that even they fail by violating the right to trade of the investor, even regulator cannot do anything. SEBI and Broker are friends from starting. And they both are new scammers, where it’s an insulting thing to All the investors who are investing their hard earned amount in the Indian stock market, To have such a useless SEBI not having any formal updates and thereby increasing the Broker to do some favour to whom so ever he’s required , Which results in an intentional financial burden for the retail investors. In all the directions, profit will remains with Broker and the regulator. So I do hereby request all the retail investors not to risk their money, expecting profit and by trusting with useless Broker and regulator.
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Response from developer

Hi Geethakrishna, we prioritize ethical practices, with zero tolerance for fraud. Please share your registered contact details here: uptx.to/Upstx_2 and we'll assist you on priority.

Why with every new update your Devs mess up! Orientation blunder

In this latest update you have removed the orientation! Earlier I was able to rotate my iPad with this app open in every 4 directions. But now it rotates back automatically even if I’m in a different orientation on iPad. My iOS is latest. Plz fix this asap.
Update: 3 july 25
Now with the discontinuation of chart iq. All of the settings have lost. No point contacting upstox support as they say it is not doable. Deal with it now. This is how you keep your customers??? Pathetic! Now the trading view charts in the iphone app and ipad app the current volume will not show. It is not realtime. The chart is on the next candle, and the volume chart is missing that one CURRENT candle. It ALWAYS shows from the previous one? Can i expext any help No. also in the trading views vortex tgesre is no band option? WHY WHY UPSTOX WHY. ITis the time to switch to some decent broker
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Response from developer

Hey, we would like to help you right away. Please share your registered contact details here: uptx.to/Upstx_2 along with a screenshot or short video of the problem you are experiencing. This will help us review and assist you on priority.

Nicely done

App is great. Easy to use and good user interface.

Response from developer

Hey, thank you for acknowledging the love and effort we wholeheartedly put into building our products. Your appreciation fuels our inspiration, and we are incredibly grateful for your support!

Backend team

One of the worst platforms ever I stepped into. I recently closed my account and I will make sure all my friends as well. Very careless customer service especially the the dumb backend.

Response from developer

Hi Deepu, we regret to hear about your experience and would like to understand your concern in detail. Could you please elaborate on it and share your registered contact details at uptx.to/Upstx_2 so that we can assist you better?

Best stock exchange app in India

Amazing app u literally get everything related to stocks
Even if u wanna do trading or exchange or investing
Best part is the news frequent updates all knowledge easy available with easier language
Best for biggners too
Only problem is sometimes we have to wait a lot to see the money back in our account when we sell any stock
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Nicely done

App is great. Easy to use and good user interface.

Response from developer

Hey, you have made our day! It is always delightful to hear such positive words and it is always a pleasure to continue to serve you in the best way possible. Thanks a ton! 

Nicely done

App is great. Easy to use and good user interface.

Response from developer

Hey, your appreciation for the passion and dedication we invest in creating our products fills us with gratitude. Thank you for recognizing our efforts and supporting us!