UpToDate Expert AI User Reviews

Is UpToDate Expert AI Safe?

UpToDate Expert AI appears safe based on user ratings. AppsHunter Safety Score for UpToDate Expert AI is 96/100.

This assessment is based on 1,039 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.0% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 1,039 App Store ratings for UpToDate Expert AI.

Is UpToDate Expert AI Legit?

UpToDate Expert AI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for UpToDate Expert AI is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Great app! All medical professionals should have this for sure!

Expert AI - Amazing

A must have app for clinical decision support!! Amazing!! I am so glad UpToDate developed this app. I can’t say enough good things about this app. So much better than OpenEvidence. Content you can trust completely!!!!

I want an overview!

I prefer an overview of a disease state instead of an answer to a question

Response from developer

Thank you for the feedback. We understand that some users prefer broader disease-state overviews rather than direct answers to specific questions. We're continuously working to improve the experience and value your input. To share additional feedback, contact Support at 1-800-998-6374 or visit: https://www.wolterskluwer.com/en/solutions/uptodate/contact/support.

Answers disappear

I am sure the answers are wonderful to my questions, but they disappear almost immediately after answering and then I cannot find them again or get other answers to show. Disappointing.

Response from developer

Thank you for your feedback, and we’re sorry to hear about your experience. We’d really like to understand this issue better and help resolve it for you. Could you please share a few more details about what you’re seeing? For example, when the answers disappear, are you navigating away from the screen, or does it happen immediately after they appear? Any additional information (such as your device model or OS version) would be very helpful. Screenshots of the question you asked and the answer from ExpertAI would be especially helpful. You can send these to customerservice@uptodate.com for further investigation. In the meantime, we’ve recently released a newer version of the app with improvements and fixes. We encourage you to update to the latest version and let us know if the issue persists. Thank you again for your feedback, it helps us improve the experience for everyone.

My Go To AI

I use AI extensively and an addition I’m constantly looking things up via UpToDate so having an AI was the next step and it’s really been super useful and helpful. I highly recommend it to everybody.

Glad it’s here

Took a while, but clearly a better product than the freewares

New option

So taking time to adjust vs grok , So not sure how nor what to ask.

Response from developer

Thank you for your feedback. We're sorry the experience wasn't intuitive. Our goal is to make it easy to find trusted clinical information, whether you're asking a specific question or exploring a topic. We'd welcome your suggestions. Contact Support: 1-800-998-6374 (Intl. +1-781-392-2000) or visit: https://www.wolterskluwer.com/en/solutions/uptodate/contact/support.

NP

Amazing App

Not helpful

The app is light years behind open evidence!! It does not provide an answer and keeps repeating your question and asking if anything you want to add and if you say nothing to add it keeps looping to the same statement of your question and no answer is provided. In open evidence I got my answer from the first time!! What a waste of money paying for the subscription!
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Response from developer

Hello Meedoni, With ExpertAI, we are striving to create clinically meaningful and on-point answers. Your insights are invaluable to us as a clinician and a partner. To help us understand better, could you provide a bit more detail? Screenshots of the question you asked and the answer from ExpertAI would be really helpful. These can be submitted to: customerservice@uptodate.com and will be escalated to our team. If we can get a bit more information, we'll follow-up to let you know how we plan to address your concerns. Thank you.