Urban Outfitters User Reviews

What users say

Top reviews

Awesome as Always

Sales prices are awesome! Customer service and support experience awesome! Delivery of items arrive in awesome condition! Urban Outfitters is awesome! ⭐️⭐️⭐️⭐️⭐️

Sucks

The app will not let me save a new shipping address

Ordering Online

So easy to do, to easy 😜

The worse

I hate this app , they always delay my orders really bad service as well

Beautiful clothing

Friendly service

Incredibly slow check out

I had to start the check out process from the beginning as it was taking ages to process. Just a turning wheel. WiFi or data wasn’t helping

My favorite shopping app!

Love shopping at Urban Outfitters using their app.

NEW UPDATE IS HORRIBLE

App constantly shuts down or restricts access for no reason. I spent an hour shopping then was told I was “clicking too much” so they just locked me out of the site! Like what a joke! Do you want my money or not? I was a GOLD member for 3 years!!! and ever since the new rewards program and new app updates shopping here has been the worst experience ever. Less rewards, less incentives, terrible shipping times, horrible customer service and a trash APP AND WEBSITE. I liked shopping here but this store app and site has made me shop elsewhere simply for having such a horrible app and interface. It’s honestly sad and annoying just fix it or I will keep spending my money somewhere else.
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Very great app

This is a very great app that is easy to use.

My Favorite Store/Brand/Company

I’m addicted to this store.

Never lets me reset password

I never get an email or text to reset my password. After multiple attempts the password reset email or text never comes.

I love UO

Best store, best clothes and home stuff!

Order processing poor application functionality

I had to attempt four times before my order would be able to go through and two items even if the size changed would not process

App broken

For months I can’t use the app it just keeps saying “there’s a problem authorizing your account” every time I open the app. I delete it and redownload so I’m not even logged it and it doesn’t matter.

Checkout

PayPal is not working

Inconvenient

It would be nice if I could use Apple Pay when I do a pick up order. Thanks for making the super inconvenient.

No funciona

No registra les compres

Love it!

I shop here a few times a year. Whenever I need to update my clothes, I always stop at urban outfitters first. I'm always happy with my purchases and continue to get compliments on all my U/O clothes!

yaya

so goooddd

can't use

logs me out while i'm actively browsing the app and won't let me log in, just says "maximum number of attempts reached." it was my first attempt.