Urbane Cafe User Reviews

What users say

Top reviews

Great Food, great service

Urbane never disappoints

Portions

Love love love Urbane, but am I the only one who thinks the salad toppings are less and the greens are more😩?!

3 days a week

My go to for quick good food! It’s the key managers and staff of why I choose here over other places.

Temecula Best salads and service!!!

Angel and Ryan always professional ,courteous and go the extra mile to make everyone welcome! It’s like they own the place!!!😘

Cafe bowl

Delicious & healthy food

Gift cards :(

You don’t save gift card numbers which makes it a giant pain to reenter all 30 card numbers to order.

Don’t have Apple Pay

Add Apple pay to the app to make it easy to pay

Unable to register separately

This app combines registration across multiple restaurants, such as Sharky’s. Meaning you’ll need to use the same email address for any restaurant that uses the same login service, or use a different credit card for each restaurant. It does not allow the same credit card to be linked to different email addresses.

So if there were ever a data breach, you wouldn’t know which restaurant it originated from.
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Saved payment

I used the app to order, when I placed my order I had my card from my previous order store and it didn’t work I didn’t have a wallet and couldn’t order, I then found a new card in my card and had to use it, I took 20 min to order and I almost didn’t eat

The best healthy option

Love the food. The app is easy to use. Will definitely be a life long customer

The best urbane I been too

The best urbane I been too

Best value

Urbane Cafe is my go to place for lunch. I Probably eat there two or three times a week. It’s so healthy, light and affordable. Can’t go wrong with anything on the menu.

Can’t use more than 1 gift card

Implement a way to have more than one gift card used for entire order. Or it stays 1 star

The best!

We love Urbane! My favorite is the Santa Maria BBQ salad and sandwich.
My son always gets the Club sandwich.

Yummy!

The food was delicious. The associate was friendly. My overall experience was excellent.

Delicious

The food is always prepared. Exactly the way you expect.The food is always very fresh.The service is very professional. The restaurant is always clean. I am never disappointed in Urban.

Great for my celiac

This place is yummy and affordable and does not upset my stomach with my celiac. The staff is always very nice too. Please stay in business

Love Urbane Cafe

Love this place

Reward don’t work

App works fine to order but you can’t apply rewards online.

Fails at it most important mission

The app is generally ok, but it’s main purpose is to order food and then pay for the order. The app fails at the payment process. It is incredibly frustrating that it allows us to save a credit card in our account but then asks for that card’s CVV every time we want to use it. It completely stops the process for me as I have to dig out my credit card to find my CVV to pay for the order. So aggravating. No other food app that I use does this. Why can’t the CVV just be saved like any other app that allows you to save your credit card info? Or, at least allow us to pay for the order using Apple Pay, if you are so scared to allow us to save the CVV info in our account. The second thing that bothers me about the app, is that there’s no section that shows current promotions. Every major food app that I use has a section that list the current promotions. If your purpose was to design an frictionless app that people use every day to easily order food from your restaurants, then I submit to you that these two oversights are not aligned with your goals.
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