uSMART HK User Reviews

Customer Experience

Positive experience66.9% of reviews
Neutral10.0% of reviews
Negative experience23.1% of reviews

~ Based on 130 written reviews from the US App Store.

Is uSMART HK Safe?

uSMART HK: No.1 Tech Broker^ appears safe based on user ratings. AppsHunter Safety Score for uSMART HK is 93/100.

This assessment is based on 501 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 501 App Store ratings for uSMART HK.

Is uSMART HK Legit?

uSMART HK: No.1 Tech Broker^ appears to be a legitimate app. AppsHunter Legitimacy Score for uSMART HK is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

香港盈立非常好

我很喜欢

Response from developer

多謝您嘅好評,我哋承諾會做得更好!

good design and low fees

Better and other online broker in HK.

好用

有问题能够得到及时解决答覆,希望有季报表和年度报表就更完美了。

Response from developer

多謝您嘅好評,我哋承諾會做得更好!

好用

难得好软件,推荐

Response from developer

多謝您嘅好評,我哋承諾會做得更好!

不错

不错

Response from developer

非常感谢你的评价!有你的支持,我们承诺会做得更好!

功能缺失,卡顿

1、香港盈立app背景皮肤比新加坡盈立少一个静谧蓝
2、个股图标模式下,打开卡顿严重,不如新加坡盈立app流畅。
3、订单提交页面缺少手续费清单,不如新加坡盈立。
同一家公司为何厚此薄彼?是香港盈立不配吗?

Response from developer

针对以上优化建议,诚邀您通过 APP 内【我的】—【专属服务】联系我们,我们将为您跟进优化进度。感谢您的反馈

好用

容易操作

Response from developer

非常感谢你的评价!有你的支持,我们承诺会做得更好!

Terrible fund handling & unprofessional service at uSMART Securities

I deposited HK$30,000 correctly with matching bank transfer amount, yet the deposit failed for vague "internal finance error". Worse, the app sent NO notification about the failed deposit; I only found out when I tried to place trades and saw zero cash balance, missing my trading window.

After this risky incident, I requested free stock transfer to another broker due to complete loss of trust. My RM delayed all transfer work until June 23 simply because he was on leave, even claiming replying to me during holiday was a favour. Their standard transfer fees are extremely high (HK$600 minimum per HK stock, US$100 minimum per US stock) to lock clients in.

Only after multiple formal complaints did they finally approve full fee waiver for my stock transfer. Their system alert mechanism, internal fund process and client management are all flawed. I would NOT recommend this broker to any investors.
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香港券商之光

应用体验很棒,出入金也很快,好用、强推荐!

Response from developer

多謝您嘅好評,我哋承諾會做得更好!

满分

盈立很好,还有客户经理专门对接,只是我的出身不好,呜呜呜

Response from developer

感谢您的好评!我们承诺做得更好!

挺好的

希望你常在

Response from developer

感谢您的好评!我们承诺做得更好!

好服務

交易方便,熱心客服。詳細解答查詢

Poor customer service

It’s worse than poor customer service; it’s no customer service at all.

入金极慢,磨磨蹭蹭

早上8点提交的入金申请,晚上8点还没入金成功,不晓得在审核什么,令人发指得慢

Response from developer

抱歉给您带来不便!关于出入金审核问题我们会同步给适配团队进行评估规划,后续进度可关注应用更新通知。若您有其他具体的建议或问题,诚邀您通过 APP 内的 【我的】—【专属服务】 直接联系专属客服经理。我们会安排专人跟进处理,期待能为您优化使用体验。

依旧还不支持iphone air

为啥还不跟进套用苹果的设计规范,现在air还是不适配

Nice

Very good app, easy to use!

Response from developer

Thank you for the support, and we’ll keep working hard to exceed your expectations!

开户,资金转出都很慢

体验极差,转入资金后,审核太慢,也未提前说明,出金需要等,不是会员也不让快速出金,并没有说明

Response from developer

抱歉给您带来不便!关于出入金审核问题我们会同步给适配团队进行评估规划,后续进度可关注应用更新通知。若您有其他具体的建议或问题,诚邀您通过 APP 内的 【我的】—【专属服务】 直接联系专属客服经理。我们会安排专人跟进处理,期待能为您优化使用体验。

很好

方便

Response from developer

感谢您的好评!我们承诺做得更好!

操作页面底栏与顶栏逻辑混乱、重复

信息丰富,但项目分类、归类混乱,使用体验差

Response from developer

非常感谢您的建议!我们会同步给适配团队进行评估规划,后续进度可关注应用更新通知。若您有其他具体的建议或问题,诚邀您通过 APP 内的 【我的】—【专属服务】 直接联系专属客服经理。我们会安排专人跟进处理,期待能为您优化使用体验。

字体太小无法调大

字体太小无法调大

Response from developer

您好,本应用支持字体大小调节功能。请您将设备系统更新至最新版本后,再进行字体大小设置。如您还有其他问题,诚邀您通过 APP 内的 【我的】—【专属服务】 直接联系专属客服经理。我们会安排专人跟进处理,期待能为您优化使用体验。