USX FCU Mobile User Reviews

USX FCU Mobile
USX FCU Mobile
U S X Federal Credit Union (inc)

Top reviews

Thank you

This is where I will stay.

Remote Deposit

I am sorry but your remote deposit is awful. We are in FL for winters and can not ever count on your credit union to deposit our checks. We had to open another account with different bank because of it

Use Mobile banking

User friendly. I can do most of all banking on the mobile App. Makes banking easy and convenient.

Always there

U S X IS ALWAYS THERE FOR EVERYONE THATS A MEMBER. I do almost all my banking with u s x. THE BEST CREDIT UNION EVER

Awful User Functionality

If I could give a zero star review I would. This app crashes and malfunctions every other month. It is unreliable for users to pay bills. It is the only app for all the bills I have ever paid, mortgage, car, utilities that you cannot pay with your bank account or a personal bank card.

Very Nice

I had other credit unions’ apps, and this is by far the best. I also have their CardTrac app. It’s nice to be able to move money between accounts, send money to someone else’s USX account, and pay bills. The CardTrac app alerts me when it’s used so that’s really nice as well!

New app fail

This new app is not good! I have to delete the app every time in order to use it again. Also, I spoke with a representative and she couldn’t provide me any assistance.

Horrible!

This new app is absolutely horrible! The old app worked just fine. Why fix it if it wasn’t broken? I’ve been trying to pay bills for 3 days now and keep getting errors! I’ve been on hold over 2 hours for the last several days and cannot get through to anyone! Ready to close my accounts and leave after 28 years here. So disgusted.
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Where is my money?

It’s 0600 now on a Payday. Where is my deposit? It should have been showing in my current balance as of at least 0100.
No, it can Not wait till the bank opens. This app is supposed to operate without a Bank Teller 24/7.
Where is the history for my CC? Why do I have to open a browser window to see my CC account info? This app was supposed to be an improvement… it’s not all there yet.
When I order a transfer within my own USX accounts, it should be immediately shown in each account, Credit Card included.
When I get a direct deposit, I shouldn’t have to wait to allocate those funds. We need same day/immediate action please.
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