Can someone please contact me? The app is not functional
Can someone that works on this app please contact me? In addition to the login page refresh bug we are now not able to claim any slots via the uTest app and it gives a “network error” on both iOS and Android apps on any internet connection. Please fix this. We cannot use this app in its current state.
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Zero communication
What does it take to get a response from this company. I can’t access my account anymore since their new update and I’ve reached out via every possible way and get NOTHING. Not even acknowledgement of the communication. Edgar Arvizu Cortes do better and make our accounts available again or stop emailing me about projects you clearly aren’t giving me access to. 😒
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Horrible support personnel
I was a long term user of uTest. Since they implemented MFA I have not been able to access my account even though I am still getting emails about projects. I have sent FOUR emails asking for help. I have also emailed two different project managers and have received no response from anyone. I would like to work on their projects, as 30 year plus test engineer, I feel I would be an asset, but I can’t get into my account. I also can find no other way to contact support. I don’t know what happened because this use to be a fun place to make a little extra cash, but somewhere things when bad. So sad to see such a drop in quality.
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Can’t log in
They wont’t let you log in. At first I tought it was my email the problem because they say wrong email or wrong password so I created a new email with a new password and I try to log in but they still won’t you log in! I don’t know what’s the problem there
Not a scam but needs improvement
Unlike the other reviews saying it’s a scam, it isn’t. The app is actually quite good and is a good alternative to the website. What puts me off using it though is the need to log in every time I use the app. It doesn’t prompt to recall a saved password or OFA code so I have to go to a different app to look it up. Honestly if this was resolved I’d rate the 5 stars instead.
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