VA User Reviews
Customer Experience
~ Based on 2,133 written reviews from the US App Store.
What users say
Summarized from real user reviews of VA. Based on 383K reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Medical app.
Positive things
- 🚀Convenient access to information
- 👍Intuitive and easy to navigate
- 🚀Time-saving compared to website
- 👍Helpful for managing appointments and prescriptions
- 👍Provides access to important documents
Negative things
- 🐛Glitchy and crashes frequently
- 🔒Security concerns with login process
- 👎Lack of functionality compared to website
- 👎Difficult to find and access certain information
- 👎Outdated and lacking modern features
Is VA Safe?
VA: Health and Benefits appears safe based on user ratings. AppsHunter Safety Score for VA is 96/100.
This assessment is based on 382,679 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 382,679 App Store ratings for VA.
Is VA Legit?
VA: Health and Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for VA is 100/100.
Based on 100 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
I’m grateful for the care the VA gives to all members of the military. I’m truly humbled by the care my doctors show me and the rest of my veterans families. Thank you
This app has made it easy and convenient to file my travel chit at my covenant time.
This app is so easy to use. I love that you can find so much information in one place.
This app is wonderful, every time I want to check on something or just to see if everything is right it always shows what I’m looking for!!
I need to see education benefits, whatever we see on va.gov we should see on the app.
The app is very well done and I’m so impressed with the functionality. I wish it would show diagnosis like the website does but that is such a minor complaint. Well done. The VA is light years ahead of the Social Security Administration.
The Lake Nona VA is an awesome facility. I’ve never had a problem with anything there from appointments, prescriptions, and any other service I’ve used.
Excellent coordination between all departments.
Everything I need concerning health/medical from records to appointments to compensation and everything in between is addressed quick and easy through this app. Communication to my providers through Secure messaging is prompt.
Great source of information for all veterans. Relatively easy to navigate and easy to get help if needed. I couldn’t imagine doing anything without it.
Very helpful to communicate
The Longview Clinic always exceeds. This app. is by far the easiest.
Dr. Matthew Harrison of the Quincy VA Clinic is by far the best doctor we have had in the VA system for the last 15 years. It is comforting to know that we do have a very reliable, knowledgeable, and professional doctor in the VA.
Patient Advocate
I believe this is the third time that I have responded saying that I do not like it…… I think you forget, we are veterans not young people and the older you get the less you like change…… The old app that we used to use, I think was a lot better than what you provide with us now……. The old way was a better way not this new way that some younger person concocted for us to use when I tried to find my past visits or my past prescriptions, I could not find them. The oldApp was much better much easier than what we have now
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I can’t find this on the app. Ability to review any lab and test results If you have recent lab or test results, you can now review them in the app.
Excellent app, has made getting in touch with my VA healthcare team very efficient!
All the attending and staff have been wonderful and continue with great service. Doctors Davis, Jackson and Pham in Podiatry are excellent as well as Dr Walters. Service staffer Octavio in Surgery clinic bldg. 50 stands out with best overall patient service. Nurse Katie is the best . Overall Tucson SWVAHCS has got to be number one in the country.
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Appointments don’t say anything about what they’re for
Very easy to use
