VA User Reviews

VA: Health and Benefits
VA: Health and Benefits
US Department of Veterans Affairs (VA)

Customer Experience

Positive experience75.0% of reviews
Neutral7.4% of reviews
Negative experience17.6% of reviews

~ Based on 1,953 written reviews from the US App Store.

What users say

Is VA Safe?

VA: Health and Benefits appears safe based on user ratings. AppsHunter Safety Score for VA is 96/100.

This assessment is based on 360,916 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.0% of ratings point to a safe experience
1.9% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 360,916 App Store ratings for VA.

Is VA Legit?

VA: Health and Benefits appears to be a legitimate app. AppsHunter Legitimacy Score for VA is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Apple password manager no longer works

Basically can’t log into app cause the new update opens some weird browser that doesn’t allow chrome or apple password manager to trigger

Your video call had issues this morning

It just wasn’t working! (Gave error messages)

G

G

None Better

Couldn’t be more pleased with everyone at the VA.

Comment

This app is a great way to communicate to the VA community.

Top notch

They have been doing an amazing job with this app. Works great.

Good tool

Easy to understand and having things available just with a click is very convenient, from canceling appointments or getting in touch with doctor to refilling your medications and providing the letters of retirement it does simplify things I do recommend.

Latest updates

Efforts toward migrating different functions to a single app are great improvements. Prescription refills, VA benefit letters, lab results etc. are great additions. Thank you!

Unstable

Sometimes messages send and sometimes they don’t and the wheel just keeps spinning h.

VA Healthcare

I would like to say thank you for your service and support you have given me. You’re the best. People should exhibit patience and respect when interacting with VA health professionals.
Thank you.

Secure msg follow up.

The VA doesn’t follow up on secure messages.

Very pleased

Prescription refills are easy to fill. I am very pleased with the process.

Easy.

Easy to use and provides all the information I need or want.

So convenient

This app is a life saver. Literally.

The best way to get stuff done

I find everything I need easily, and it helps me track my health, share information with my care team, and make adjustments as needed. It works securely and confidently on my iPhone with my health apps.

⭐⭐⭐⭐⭐ Excellent Experience with VA.gov

I’ve had a very positive experience using VA.gov. The website has become an essential resource for veterans, bringing appointments, disability claims, health care information, benefits, records, and secure access together in one place.

What I appreciate most is the continued effort to make VA services easier to access online. Instead of having to make multiple phone calls or figure out which office handles a particular issue, VA.gov gives veterans a central place to manage many of the benefits and services we earned through our military service.

I’ve also seen firsthand how important digital access is for older veterans who may not be as comfortable with online systems. Once they receive some assistance getting set up and learning how to navigate VA.gov, it can make managing their VA health care and benefits significantly easier.

No government website is perfect, but VA.gov has made real progress toward giving veterans a more convenient and accessible way to interact with the Department of Veterans Affairs. I appreciate the people behind the system who continue working to improve it.

Five stars for the continued effort to make VA services more accessible to America’s veterans.
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Dr.Andrea Hickman and Nurse Kelly

Dr. Hickman and Nurse Kelly have given me some great care and very responsive to all of request that I’ve made and I just wanted to put out thank you for that. I’ve never been in association with the primary care physician that has been this good so thank you Dr. Hickman Nurse Kelly.

Good tool

Find the app to have enough of the core information related to the actions I have taken recently and the upcoming appointments.

Medical records

I’ve been waiting for almost a year and still haven’t gotten my medical records!! Please try to send them to me!!!

Portal

Updated portal better than ever. Secure message is very good. Pharmacy is very good and the travel expense entry is much much better