App not good
App is not user friendly. I tried to register 3 times. My biggest problem was my birthday. It would not let me put it in. It only would give a calendar and I had to tap the calendar 50 plus times to get to 1953. If I did not fill it out All reverted back to blank. I was suppose to put my sleep incidents in. No idea. No clue. Please FIX.
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Inaccurate AI assistant
The in-app assistant is useless, giving inaccurate advice referencing non-existent tabs and software options. I’m frustrated with the app, the device and the whole process. There’s no way to adjust settings that are incorrect. So now I have an expensive device that does not follow what was medically prescribed and there’s nothing I can do about it (despite what the in-app AI claims).
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If I could give 0 stars I would
I really actually hate this app. The app never connects to my machine even after properly linking them. It always sends me an error message that it cannot be used at this time. The app is also hard to navigate. Each time I open to see my usage for the month I can never figure out where to find how many days of the month it’s been used to track for insurance. I’m constantly having issues with the machine itself working properly and the app is not helpful in troubleshooting the problem nor notifying me of what the problem actually is. The app serves nearly no purpose in my case.
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App is “fine” but won’t share data
This would be MUCH better if the MyAir app would share its information with Apple Health. Instead Resmed seems to want to pull you only into their ecosystem, their AI, etc instead of giving you a choice of how to use your own medical information. Not 1 star as at least the app functions.
Additional access
Because the app ties in with our health tracking system on our iPhone why can’t we access it through our Apple Watch? It would save us reaching for our phone in the night if we have the need to access the data.
