myAir™ by Resmed User Reviews

Customer Experience

Positive experience28.1% of reviews
Neutral16.8% of reviews
Negative experience55.1% of reviews

~ Based on 1,114 written reviews from the US App Store.

What users say

Is myAir™ by Resmed Safe?

myAir™ by Resmed appears safe based on user ratings. AppsHunter Safety Score for myAir™ by Resmed is 94/100.

This assessment is based on 109,289 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
3.3% of ratings suggest some concerns
4.3% of ratings point to a risky experience

~ Based on 109,289 App Store ratings for myAir™ by Resmed.

Is myAir™ by Resmed Legit?

myAir™ by Resmed appears to be a legitimate app. AppsHunter Legitimacy Score for myAir™ by Resmed is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sad/bad update

Please put the calendar back the way it was! The biggest thing I use this app for is to make sure I get my 21 days out of 30. I’m still adjusting to wearing this and sometimes pull it off without even knowing at night. Please please put the calendar back the way it was. I do not like this new streak stuff. I want the old calendar back, please.
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New history issues

The previous history format was easier to understand. It looked cleaner and was much easier to read, especially for elderly users. For medical purposes and user monitoring, I think the previous format was already sufficient.

Adding new data categories, such as respiratory rate, is actually a very useful and important addition. I think this information is valuable for monitoring and is a good improvement. My concern is more about how the additional data is presented. It would have been better to keep the icons from the previous format and use them to browse between the different data categories, including the new ones.

One of the things that made the previous format so much easier to use was that you could view one chart at a time in a larger size. This made the information much easier to read and understand at a glance, while keeping the interface clean and uncluttered.

The breakdown of events per hour is a useful addition in the new format, but it could have been incorporated into the previous format as well, while preserving its simpler layout. The ability to view the chart by week, 30 days, 90 days, and yearly is also a nice feature and could have been incorporated into the previous format.

Overall, I think the new information and additional monitoring options are good improvements, but they could have been added while keeping the previous layout and simplicity. The previous format was cleaner, more intuitive, and easier to understand—especially for medical monitoring and older users. Less is more.
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Good, but a few UI improvements could help

The app itself works, and does a good job of keeping me informed on how well my treatment is helping, but there’s a few UI issues that keep me from giving it 5 stars.

1: No dark mode. If I have an app that should be useful while I’m in the bedroom, it’s this one… but it’s blinding bright white. Everywhere. Please for the love of my retinas, give me a dark mode option.
2: No in-app feedback or option to report a bug. They don’t happen often, but as someone in software dev, I know how important it is for good feedback.
3: The initial login screen doesn’t auto-fill from Apple’s Passwords app. The email does, but the password just sits there until you open passwords and copy it, then paste it in. Not a huge issue, but annoying. 🙃
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On and off

I use this app to turn the machine on or off 99.99% of the time. Where are those controls? Buried. Please redesign.

HIPPA Information

Why must I surrender my HIPPA medical information to continue to use this APP?

Recent update

I do not believe that the recent update is better than the previous type of charts. In my opinion, it is now more difficult to understand, me not being a doctor.

Killer

I quit using after the second time it tried to suffocate me. I did contact my healthcare provider. They’re only interested on selling prescriptions to pay for that fancy boat in their garage. They’re not interested in following the hippocratic oath.

Weak

Last night ibises the mask for 4 hours. I got up went to the bathroom room and wanted more sleep so I put the mask on again.

Now it says I sleep under 3 hours.


How dare you delete the first set of sleep data and just leave me with the seconds set of data.

Also why can’t you get the most basic of info = start time and end time of device usage?
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App doesn’t match machine

I have absolutely struggled with BiPAP. I used to take the mask off in my sleep after only an hour or two. After a long struggle, with the help of an excellent BiPAP tech,and a lot of work … I finally have made real, solid progress. My first solid 6 hours of usage.

But I’m a firefighter …and on occasion.. we get up in the night.

Imagine my soul crushing disappointment to find out the app only counts the most recent period of sleep, cheating me off my hard fought victory. There was no acknowledgement of my win by the app. Just another low score and a message that says do better.

CPAP is already a struggle, maybe acknowledge wins.
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New Update - Not Great

In the latest app they changed the history. The new history is harder to read. The new charts seem compressed and small. They are nicer to look at but that missed the point of giving quick information at a glance. It’ll take time to get used to it. Also I would really like a way to either adjust the dashboard or the history to prioritize the data I care about. It shows me datapoints I’m not interested right at the top or on the dashboard. I don’t care about the score, I want to see events I had quickly. That’s what I talk with my doctor about. The score is always 99 or 100. So what’s the point it is meaningless.
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Predatory hipaa agreement terms! Do not use!

They snuck in a nondescript hipaa agreement that many blindly accept when just setting up their app. Do not accept! They will sell your most personal data!

Worst app ever

This app treats the users like they are in kindergarten. The info they published is not the daily info recorded on the machine. I have asked the app writers to include more of that information but they choose to treat the users like little children.

I can’t sign my consent

I am trying to use my app but it won’t let me until I sign a consent but the consent screen is blank. It is useless to me.

Dark mode

Dark mode would be nice considering it’s a sleep app. The bright white screen at night or in the morning is tough to look at.

One request

This app is very helpful as I can I tie through my sleep treatment. Unfortunately it doesn’t record/transfer the data associated with my air mini. I am a frequent traveler, so I purchased an air mini. Could the functionality for the two apps to transfer data be built it? That would give my healthcare provider a more accurate picture of my therapy with the machines.
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Have to give up your HIPPA rights????

Was using this app, until an update... Now they're forcing you to give up your HIPPA rights to use this app?? It says once you agree, your personal info is not protected and can be used for marketing and who knows how else. Definitely not agreeing to that.

Great but one thing

Excellent app not buggy but an app built around sleep should really have a DARK MODE. nothing I love more than getting flash banged by my phone at 5am :D

I hate it

Horrible design. Can’t find anything. Almost impossible to change settings.

Clowns. Won’t stop asking for survey response everyday.

The pop ups on this app give you more trouble, and take more time - than just viewing the data you want. The developer must’ve hired all indian coders.

App Connection

You need to send useful data to the health app. This is just basic client satisfaction that would boost your reviews and have happy users.