App Doesn’t Work
This app no longer works and anything you try says to contact support.
Already can’t use it
I can’t even get passed the registration since it says I’m entering my birthday wrong despite me entering it in the mm/dd/yyyy format multiple times. Just a terrible app. I really need to use it for my medical tests, but they don’t seem to care about their users or they’d do something about it.
Poor performance
I want to use this app so bad. But the app is just so bad. On its surface it seems at best ok. However the search function is just epic. It takes too long to load. Often hanging up to the point I just swipe away and start over. I’m disappointed there isn’t predictive text or at least a best guess at what I’m searching for. The medical terms make it a headache to figure out what procedure exactly you’re looking for. I keep trying but. But honestly the clunkyness and overall unfriendly user interface makes this more an example, the epitome of what’s wrong with health care and insurance in general.
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Very poor
This is a terrible app, not very concise or correct at times. But the actual insurance is great.
This app probably the worst designed app
App is literally horrible. Only here as I am a paying customer for insurance. The idea that you can find doctors and procedures that fit into your network is outstanding but the level of effort made into designing this app is subpar and it actually provides very little support. Many people who download this app are better off calling different offices and asking if they take your insurance rather than use this app as it will waste your time.
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