Doesn’t Work
This app is useless. It’s sad because it would be nice to have available, but all it does it give error messages.
Frauds
I’ve been waiting for 6 months for my rewards and they finally come in check form, all banks denied them!!!! Fraud and I’ve reported them to my employer and BBB
Terrible doctor listed as high quality
First thing I did was look up a doctor in my area who is a known bad doctor. The app listed them as high quality. This doctor directly contributed to the death of a family member and has lost access to nearby hospitals. There is no way I will ever trust this app! Time to delete.
App Doesn’t Work
This app no longer works and anything you try says to contact support.
Already can’t use it
I can’t even get passed the registration since it says I’m entering my birthday wrong despite me entering it in the mm/dd/yyyy format multiple times. Just a terrible app. I really need to use it for my medical tests, but they don’t seem to care about their users or they’d do something about it.
Poor performance
I want to use this app so bad. But the app is just so bad. On its surface it seems at best ok. However the search function is just epic. It takes too long to load. Often hanging up to the point I just swipe away and start over. I’m disappointed there isn’t predictive text or at least a best guess at what I’m searching for. The medical terms make it a headache to figure out what procedure exactly you’re looking for. I keep trying but. But honestly the clunkyness and overall unfriendly user interface makes this more an example, the epitome of what’s wrong with health care and insurance in general.
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Very poor
This is a terrible app, not very concise or correct at times. But the actual insurance is great.
This app probably the worst designed app
App is literally horrible. Only here as I am a paying customer for insurance. The idea that you can find doctors and procedures that fit into your network is outstanding but the level of effort made into designing this app is subpar and it actually provides very little support. Many people who download this app are better off calling different offices and asking if they take your insurance rather than use this app as it will waste your time.
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Trash
I haven’t touched this app in about a year. Today, I tried to search a procedure and it said “search limit has been reached for the month”. Uninstalling and never using this again.
Sounds good in theory, but no good results.
I live in Fort Myers, Florida. The healthcare bluebook sounds really cool especially when doing the shared savings program that the state of Florida requires employees to do. However, when you try to look for a physician with your ZIP Code, the closest one to me is typically 30 to 40 miles away.
So if anyone is looking for a doctor in the Fort Myers area, you can forget about it because there are no doctors in Fort Myers or Naples. Honestly, I don’t know how people survive.
So if anyone is looking for a doctor in the Fort Myers area, you can forget about it because there are no doctors in Fort Myers or Naples. Honestly, I don’t know how people survive.
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Useless and depressing app. Just needed an eye doctor
A lot of the doctors and facilities are not updated and riddled with errors. Some offices closed years ago. Doctors moved, retired , or died still on the app. Limited, too almost zero ,search results.
Great concept but app has flaws
I love the concept of this app but I wish you can do a state search, rather than being required to put in specific cities or at least have a distance range from the city. It would also be great if it also offered a map reward/fair price results.
Can never log in on app
The app doesn’t recognize my password and after playing the “My Bluebook Journey” to gain wellness points, the app would lock up at the end every time. I have spent two months try to resolve this problem and just deleted the app all together.
When I would contact the help center they would just tell me what my company code was. Not really helpful.
I can log in on my laptop.
When I would contact the help center they would just tell me what my company code was. Not really helpful.
I can log in on my laptop.
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Complete Waste of Time
Network Error.
Network Error.
Network Error.
Endless Loop of Dysfunction.
Privacy Nightmare.
Danger, Will Robinson!
Network Error.
Network Error.
Endless Loop of Dysfunction.
Privacy Nightmare.
Danger, Will Robinson!
App Maintenance needed
Doctors are not found
Great concept poor app
The app is an excellent idea. The entire concept is an excellent idea. The delivery is blundery and cumbersome. It takes too long to load, it has horrible lag issues. I’m grateful to look up providers and compare costs it just takes more patience than it should….
Why do you ask for my Social Security number???
In order to register to use this app, you must type in your SS#. Are you kidding me? Not last 4, they want the entire number! We are constantly told to not share this number with anyone. Why would I mindlessly type it into a 3rd party app? When the company my husband works for offered Bluebook a couple years ago, I used it all the time to search for best cost on medical procedures. It was helpful 80% of the time, and hubby got reimbursed when we used an in network provider through Bluebook suggestions. We NEVER had to give a ss# back then? Why not ask for ins group number instead? This is outrageous. I guess we won’t be using this app to save money, because all the savings in the world simply is not worth the risk of forking over a ss# to an app and having it compromised. Geeeeeeze. 🙄 I’m appalled.
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iPhone 12 Pro Max and my first time using the app
This is the very first day I’m using the app and it has already not been working. Hopefully the developers of this app will fix this issue someday soon.
Sucking money for no reason
Was promised a “free” consumer version in 2021, its 2022 and still can’t access the blue book.. just big corp and pharma sucking money out of hard working patients.. 👎👎
Outdated
The information for my area is so outdated. Our major hospital was bought by MercyHealth at least 4-5 years ago. They also built a new hospital 2 years ago. This app still lists the old name and location
