Valley Cities Client Portal User Reviews

Name: Valley Cities Client Portal
Rating: 2.23077 (13 reviews)

Valley Cities Client Portal

VALLEY CITIES COUNSELING AND CONSULTATION

💪 Health & Fitness

🏥 Medical

Top reviews

Most Recent Highest Rated Lowest Rated

Program

Wonderful

Bon**Bon

a month ago

Horrible

This is one of the worst apps I have ever used. I’d give it a zero.

Livi-uhhhh

6 months ago

Doesn’t even work.

It just crashes every time you have to join a video appointment, and there is no other way to access very important appointments. Because of this I miss appointments and have to reschedule them months later. If you try to access appointments anywhere else you get redirected to this app that doesn’t work. I’m going to go in person to my clinic to file a grievance because this app is ruining my access to care.

Cupidanorak

2 years ago

Response from developer

Your profile is visible only to you and your healthcare providers. Any telehealth appointments you attend are fully HIPAA compliant through Zoom for Healthcare, and only first names and last initial are shared by default. We have also recently made a change with our developers to bypass legal name and include a preferred name when it is available to us, as we have no ill intent nor wish to dox anyone. As soon as this issue was brought to the attention of our team, we immediately began to work on a long term solution to remediate any issues. We are sorry for your experience, and hope that you will attempt to use the application again for telehealth services.

Often Won’t Load, Sends Erroneous Messages

It often will not work properly on older phone and computers, so isn’t functional. It sends video appointment reminders no matter what type of appointment you have scheduled. It doesn’t facilitate any written form of communication. I used to have the option of emailing a document or question, but now because we used this highly restrictive system, there is no way to communicate with my doctor. I have to leave messages with the main desk and HOPE I get a call back within a week.

Adeveda

2 years ago

Camera doesn’t work on my iPhone in app

Zoom the camera works. In this app it doesn’t. Permission isn’t even there under control. Microphone works but no video on iPhone 14.

Dracyy

3 years ago

Reveals private personal information against your will.

This app forces me to operate under my full legal name, use my full legal name and other identifying information and broadcasts it to everyone in groups and on my profile. As a transgender individual and someone who’s name is attached to a well known tragedy, it is a threat to my safety. This is a broken, useless, unnecessary app that will not just make life harder, but dox your personal information as well.

Cupidanorak

3 years ago