WORST CUSTOMER SERVICE
I attend group meetings with Homewood Health and when trying to login to the account or ask for technical support no one is ever there!!!
Useless
I have two kids who use this app. My son’s information just disappeared out of the app one day (name, appointments, ability to do Telehealth), and now the login credentials I know are correct aren’t working. When I clicked “I can’t log in,” I got an email with a link to follow to reset my password. The link took me right back to the login page. This app is literally useless to me.
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A lot of bugs
Cannot even update the app and I’ve restarted phone and tried everything.
Payment doesn’t work
App won’t update payment method.
No video
For my last two appointments, I have been unable to see myself or anyone else. I am not able to view the hosts screen share either. Frustrated. No support available either.





