Problematic
As of late this app has said bus and rail stops no longer exist and I can’t coordinate my route to work so I can be on time.
Need to work without Wi-Fi
I couldn’t go to work today because when the Wi-Fi on phone went out I couldn’t see my balance or the barcode so meaning I can’t get on the bus
THEY KICKED ME OUT
So I recently had a problem so I was on my way to work and I go onto the app and it kept saying “unable to load” and mind you I put 20$ onto that account and i logged out and reset my password now it’s saying “We Encountered a problem “ and now I can’t log in!
Valley metro
How in the world does this app almost have 5 stars? This app is horrendous. It never works there’s been so many times where I try to pay by scanning the QR code and it doesn’t work and it happens so damm often, and no it’s not that I don’t have the app updated.
Combine copper card.
Valley Metro has their own system to add funds, but it’s not connected to the copper card which has its own ledger for funding. This is confusing and ridiculous. They need to combine the two or get rid of one of them. Terrible customer service. Those people were clueless.
