Vans Family User Reviews
Customer Experience
~ Based on 158 written reviews from the US App Store.
What users say
Summarized from real user reviews of Vans Family. Based on 52K reviews and a 4.9/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Lifestyle app.
Positive things
- 👍Awesome store
- 💡Family values
- 🚀Dope rewards
- 🚀Long history with the brand
Negative things
- 🐛App doesn't work
- 🐛Login issues
- 🐛Points system problems
- 🐛Unable to redeem points
- 🐛Inconsistent user experience
Is Vans Family Safe?
Vans Family appears safe based on user ratings. AppsHunter Safety Score for Vans Family is 98/100.
This assessment is based on 51,528 user ratings, with an App Store average of 4.9/5.
Safety Analysis
~ Based on 51,540 App Store ratings for Vans Family.
Is Vans Family Legit?
Vans Family is no longer available in the App Store. AppsHunter Legitimacy Score for Vans Family is 35/100.
Based on 35 of 100 points across 7 verification signals from App Store and developer data.
Score capped because this app is no longer listed.
Top reviews
Love this app sad to see it go
Why do I need so much security to shop for shoes??????????
Why would you guys retire this app? That makes zero sense and is a **** you to all of your paying fans/customers. Shame on Vans.
It’s been 2 years and I still haven’t gotten my order it’s crazy I called for a refund and they said I didn’t order but I did and still didn’t get my money nor the shoes
I’m so sad they are getting rid of the app all my favorite saved and it just so nice and ez to work please don’t get rid of it
I love vans but this app is always on the fritz. It’s annoying
For the last few weeks every time I try to shop, I get kicked out with this message. I keep pulling it up after a few days and it kicks me out again. Annoying
Can’t checkout. Can add shoes to my cart but cannot pull up said cart to complete my purchase. It’s been an issue for months and I am tired of not being able to buy shoes via this app.
App still won’t load on me screen
Crashes, logouts, slow AF. Embarrassing
App won’t let me log in or make a password , to many updates and just not simple anymore
Overall the app is dope and very user friendly. As of 04/05/2026 though all my favorites disappeared and when I heart/favorite new ones they still don’t appear in the favorites section. When it was full in my favorites sections though, you couldn’t click on any of the shoes and open it up, just look at em there and still have to type in search. Just food for thought, solid app overall so keep up the good work fam.
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I can NOT log in.
Stop asking if im a bot every time i use the app!!
I can’t log in through the app nor website
The app hasn’t been working for a while, hurry to fix please
I would give 10 stars if I could, I’m 42 and have been wearing Vans since…. Gosh… grade school? Over the years price points have went up, not with just Vans but all over the place. You can’t fault a company for keeping up with inflation but you can’t fault a company for not valuing their loyal customers. Vans calls their app Vans Family and that is exactly how they run it. They a more than generous with the points allowing you to benefit in lowering your price, they keep shipping at 0 for the family and always, always have great products that arrive fast and packaged respectively. This is appreciated and I will always shop at Vans. I have turned my son into a Vans fan as well. Do not hesitate in becoming a family member, you will not regret it.
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This app is barely even working. You can place orders yes but there’s no way to load your “earn rewards” page, nothing is showing up and even on the “redeem” page nothing is loading. What happened to this app? I used to be able to login and earn points doing all the different things and now nothing is even loading. PLEASE FIX YOUR APP GUYS
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I love vans so much and I order from them all the time but the app is lowkey annoying, it always asks if I’m a robot and then proceeds to be stuck on that screen over and over with no fixing it I just have to try again later to look on the app. Huge inconvenience on days like Black Friday and cyber Monday when I’m trying to buy stuff. Other than logging on the app works fine but logging on is such a pain it should keep me logged in.
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Why is an email required before being able to browse? Uninstalled.
