Good app
Good app
Great service!
VCU has given us incredible service for over 30 years!
Longevity
I have been with Vantage Credit Union since I was 16 years old and they were named EECU or Educational Employees Credit Union , now I’m 60 and still here. Thanks Vantage!
Love Vantage Credit Union
I’m completely satisfied with Vantage Credit Union 15 plus years no issues whatsoever. ATMs a little to slow but I Love Vantage Credit Union
Excellent
Great site awesome for customer access anytime day or nite thank you for much easier than the other banks we use!!!!
Great
I feel secure with Vantage because every time I catch a discrepancy or they catch a discrepancy they call me or I call them. And the easiest thing is I can get a debit card from the bank since I don’t drive that is a plus.
Gift card rewards-cash back
I love that get cash back using gift cards with soo many stores. I don’t need credit card. Saves money and keeps me on budget
Service
Im so happy the service if Vantage credit Union .everybody’s nice and very helpful
All this app does is spin asking if I’m human, can’t even get into the login.
It appears with updates that IT has broke the app and I cannot get to a login page past a “are you human looped question”. App is useless to me now.
Long time customer
Very helpful and courteous people. Thanks
Great
Easy to use and accurate.
Criminal organization
If you miss a payment, they disable your ability to make a payment.
What kind of idiot organization does that???
What kind of idiot organization does that???
Security risk
MFA is broken. If you attempt to change anything, you get a notification that a passcode has been sent to your device. However, no code is sent. Unless you get a screen to send a code, none is sent, but it still counts toward your count limit.
As a result, you can never be sure of MFA (multi-factor authentication), which causes a security risk.
As a result, you can never be sure of MFA (multi-factor authentication), which causes a security risk.
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Ease
Easy to navigate through information.
False advertising
Has no mobile deposit function, despite what the details say. I have checks I can’t deposit until I’m at a Vantage ATM. Definitely looking for a new credit union now.
Great Service
Everyone at Vantage is always eager to help you solve any issues that come up and we always get a follow up email or response. We’ve been with VCU for 40 years and I’m glad we are with a credit union like Vantage.
User Friendly
App works efficiently. With the updated app the credit card and LOC payments are not immediate. I'm not sure why that changed. But I don't like that aspect
Easy To Use
Navigation in the VCU app offers easy-to-use options to pay bills, move funds to different accounts, and from my VCU account to my son’s VCU account.
Vantage App
I enjoy using the Vantage App! It is user friendly and very efficient!
Ease of it all!
Just love being able to deposit and pay bills online - easy and quick!
