All this app does is spin asking if I’m human, can’t even get into the login.
It appears with updates that IT has broke the app and I cannot get to a login page past a “are you human looped question”. App is useless to me now.
Long time customer
Very helpful and courteous people. Thanks
Great
Easy to use and accurate.
Criminal organization
If you miss a payment, they disable your ability to make a payment.
What kind of idiot organization does that???
What kind of idiot organization does that???
Security risk
MFA is broken. If you attempt to change anything, you get a notification that a passcode has been sent to your device. However, no code is sent. Unless you get a screen to send a code, none is sent, but it still counts toward your count limit.
As a result, you can never be sure of MFA (multi-factor authentication), which causes a security risk.
As a result, you can never be sure of MFA (multi-factor authentication), which causes a security risk.
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Ease
Easy to navigate through information.
False advertising
Has no mobile deposit function, despite what the details say. I have checks I can’t deposit until I’m at a Vantage ATM. Definitely looking for a new credit union now.
Great Service
Everyone at Vantage is always eager to help you solve any issues that come up and we always get a follow up email or response. We’ve been with VCU for 40 years and I’m glad we are with a credit union like Vantage.
User Friendly
App works efficiently. With the updated app the credit card and LOC payments are not immediate. I'm not sure why that changed. But I don't like that aspect
Easy To Use
Navigation in the VCU app offers easy-to-use options to pay bills, move funds to different accounts, and from my VCU account to my son’s VCU account.
Vantage App
I enjoy using the Vantage App! It is user friendly and very efficient!
Ease of it all!
Just love being able to deposit and pay bills online - easy and quick!
There is NO Financial Institution like Vantage Credit Union👍🏼👍🏼👍🏼👍🏼
I became an employee since 1968, along with making relations with banking systems.
With all my experiences, Vantage Credit Union IS the HIGHEST RANKING system across the board❣️Knowledge, Services, Financial options, HUMAN contact, availability, benefits, personnel who are intelligent, personal, friendly and contemporary in trends, Apps, internet options with security tools and interest finance. Last, but not least, they are trustworthy and realize your value as a customer with Vantage. I am a retired educator. I have been a customer for going towards two decades.
Accolades to Account divisions, Loans, Security & Fraud. There customer call center is sensitive, customer friendly, efficient and knowledable.
With all my experiences, Vantage Credit Union IS the HIGHEST RANKING system across the board❣️Knowledge, Services, Financial options, HUMAN contact, availability, benefits, personnel who are intelligent, personal, friendly and contemporary in trends, Apps, internet options with security tools and interest finance. Last, but not least, they are trustworthy and realize your value as a customer with Vantage. I am a retired educator. I have been a customer for going towards two decades.
Accolades to Account divisions, Loans, Security & Fraud. There customer call center is sensitive, customer friendly, efficient and knowledable.
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It’s convenient and fast
This app is convenient and fast.
Good app needs to easier to navigate
I really enjoy the app, the issue I have is not being able to navigate efficiently, say for instance finding the turn off your card option you would think it would appear on the main page , it’s hard to find , and also I’ve noticed it’s difficult for me to find where to pay my car note with a credit card , that’s about all that I have problems with , I have to keep searching and scrolling for something that should simply be right in front of my eyes or just have an options tab to make it simpler to find how to pay my car loan. Other than that I really love my banking institution great service in person and the teller/atm options.
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Best Credit Union
I love Vantage CU
Website
The newish app is very easy to use. I pay all my bills on this app.
Awesome credit union
I love the bank and they have always been awesome across the board with every transaction, customer service, and peace of mind.
Thank you guys for always being a superstar.
V. Smith Sr.
Thank you guys for always being a superstar.
V. Smith Sr.
Mobile App
The Mobil app has been malfunctioning for about two months. Screen just loading not able to log in.
Slow load
The mobile app moves slower and quick check for accounts is not easy to access
