I do not have an email address to update to update the Vinton County bank
What an inconsiderate way to do business!!! I don’t want an email address! Why would I want an email that is full of scammers and advertising. Consumers are marketed relentlessly!!!
Terrible app
I have never been able to login on this app. I can log on the website. Although sometimes that’s equally frustrating. But I can never login on the app I have uninstalled it and reinstalled it. It does not matter. It does not work.
Frustratingly Bad
This is the first review of an app I have ever written; but, this app warrants a negative star review. In fact, the bank’s website is just as bad. I have never, not once, been able to log into the app or website without going through an exceedingly frustrating process to reset my password. EVERY SINGLE TIME. And I’m not talking about simple resets. I’m talking about repeatedly being locked out of my account, my saved password not working, etc. Paying my mortgage each month is literally rage inducing. I had reservations about banking with this company specifically because of the online issues I’d had with a previous account. I have and continue to have accounts with more well known banks, and have never had an issue with their apps or websites.
Show more
Fraud
I would not recommend this bank at all. I got $3800 stolen from this bank. I filed a dispute and all they had to say was we are unable to prove a merchant error.
Doesn’t work
Seems like it’s always down
doesn’t work half the time
anytime I go to open the app it just freezes, happens 24/7. Very buggy
Won’t open.
Got an error. Called for assistance. Customer service didn’t know what to do. Deleted and reinstalled. Cleared cache. Still not working. Tried link on the developer site. Does not work. I’m at a loss.
Needs work
The app is good but needs a setting to hide accounts. I don’t want to see my kid’s checking accounts. I’ve hidden them on the web based system but they still show in the app.
Vinson County Bank
App seems to work seamlessly. I have never used an app that works so well. I love how smooth everything works.
Always having trouble opening the app
It’s always having trouble opening then sometimes I get kick out of it too. This app need some work or something.
Too Many Glitches
Not sure why this app has so many problems. Nice when it works, but the amount of times it doesn’t is extremely inconvenient.
Not dependable
Is a good app when it actually works. I’ve had to delet and re download this app at least a dozen times. Seldom works!
Error Call for Help
I’ve never seen an app tell someone to call someone when an error occurs. Bit old fashioned if you ask me. As well as annoying.
Poor service
Made a deposit before noon, still only shows as a pending credit with my account showing a negative balance. Fingers crossed it doesn’t cost me an overdraft fee. Very close to switching banks over such things
Easy to use !
Easy to use ! Love it!
Such a hassle
I get that we have to renew our passwords but every time I do it the temporary password they email is wrong half the time. Then when you need to fix it suddenly everyone is unavailable. My husband and I are currently locked out of our banking app so we have no way to see our current balance. Thanks. One of the worst banking apps.
Show more
Very poor
Very poor won't update
It only works part of the time
It should give more info like on a pc. I can’t sign in 50% of the time ?
Updates cause fingerprint login to fail
It would be nice if the fingerprint Touch ID didn’t need reset after every update. If Fidelity can manage to keep the fingerprint ID working from update to update, I should hope that you can too. No one else has my fingerprint. It’s not a security “feature”. It’s a pain to deal with.
Won’t load
After update it won’t even load which is so disappointing ugh fix it please
