It use to be better
It just not user friendly. You should be able to easily view your yearly schedule at a glance and you can’t.
Great app
Please don’t remove this app, the new one VCS app is brutal! Save this app
Terrible
I don’t understand how in 2025 an app can be this terrible
Horrible
Doesn’t display open shifts, extremely clunky to use. Better off using the website.
The app crashes
It is very frustrating to no longer have access to schedule on this app without it crashing. I’ve tried everything from making sure the software is up to date, restarting my iPhone, deleting the app, reinstalling the app, to no avail. Who’s going to fix this?
Update
The update a few months ago seemed to make changes that messed up the app. I can’t change my notification sound which is important because this is how we are notified about overtime. Plus the app hasn’t been expanded to include timesheets. Poorly written coding.
Keep crashing
I can no longer open schedule and extra duty request without the app crashing. It’s very frustrating for my work app to have these kinda of problems.
Text Alert Notification
About 1 month ago I stopped getting text notifications for overtime jobs. My employer contacted VCS and they said their is an issue with certain cell carriers and VCS unable to send text alerts. This issue is affecting approximately 60 employees besides myself. The current version of the VCS app is garbage and not user friendly. I pretty much gave up signing up for jobs because the app is too cumbersome to use. Any business looking into VCS should keep looking for a company whose app wasn’t designed using 2010 technology.
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Too many issues
You can’t see the entire schedule for the day you have to continue changing the dates and times rather than selecting one day and it shows who’s scheduled and what time. The app continues to crash when attempting to play a notification sound and doesn’t let you select any other notification sound. It also doesn’t let you update any information within the app you have to go to the desktop version and even on the desktop version it doesn’t let the user make changes or updates it has to be an administrator.
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Keep crashing
It keeps crashing.
New update app does not work
After the new iOS 18.3 update my iPhone 16 promax no longer allows me into the app just shows a black screen and I have deleted and restarted and master reset the phone and it still does not work.
App not working after “update”
App doesn’t work after “update” running it on iPhone 16 pro max. I just get the black screen of death. Good job!
IOS 18 not working
After updating the app with IOS 18 it loads up and leaves me with a black screen. Have deleted and reinstalled several times and restarted phone several times. No clue how to fix it.
Stopped working - TERRIBLE
On top of the fact that the app already was very limited compared to the computer version. It now is not working. There’s a black screen that will not proceed & crashes the app instead of logging me in. Of course I wrote their “customer service” with no response yet. Deleting the app. It serves no purpose & takes up unnecessary space.
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Blank screen
Can’t even login after the update. Horrible
New “update” no longer works
Running iOS 18.3 on a 16 pro max iPhone. After updates app locks up get a black screen and then shuts down. Have deleted and reinstalled app. Turned off and on phone. Did a hard reset. Still same result. App does NOT work.
Stopped working
What happened? This app was barely functioning before but now it doesn’t even want to load. I got as far as putting my username and password and then it just freezes there until the app crashes.
Crap App
Constantly get “Login Unsuccessful” when nothing has changed when using the app.
ADD ENTIRE DAILY SCHEDULE TO APP
It’s that simple, like the desktop view, the daily schedule should be a single menu with all personnel should be listed with a date option. Default date should be the current date. Having to go through multiple buttons to see who’s working on mobile is why many departments personnel hate it. The admin don’t notice it because they only use the desktop version, but the patrol men and women are annoyed by it everyday. It’s a simple UI adjustment that should be done.
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App is difficult
Could have easier to read drop down menus and selection groups
