Veezu Taxi UK | Request a Ride User Reviews

Customer Experience

Positive experience42.9% of reviews
Neutral5.5% of reviews
Negative experience51.5% of reviews

~ Based on 524 written reviews from the US App Store.

What users say

Is Veezu Taxi UK | Request a Ride Safe?

Veezu Taxi UK | Request a Ride appears safe based on user ratings. AppsHunter Safety Score for Veezu Taxi UK | Request a Ride is 95/100.

This assessment is based on 523 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 523 App Store ratings for Veezu Taxi UK | Request a Ride.

Is Veezu Taxi UK | Request a Ride Legit?

Veezu Taxi UK | Request a Ride appears to be a legitimate app. AppsHunter Legitimacy Score for Veezu Taxi UK | Request a Ride is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Booking

Booking on this app is a total waste of time as they don’t book you a car for that specific time just give you a cost and pray it’s not so busy they can actually send you a car !

Nice ride

Quick pick up, nice car and driver.

Terrible App

I usually really like Veezu but their app is terrible and support is non-existent. I have been logged out of this app for a week and unable to log back in because they insist on sending you a pin via SMS and the SMS never arrives so matter how many times you resend it. I have sent an email to their admin and had zero response. I have also searched the website for support and there is nothing that addresses this issue. You need to have a better account recovery in place because this is ridiculous. It shouldn’t be this difficult to log into an account and you should at least have a customer service that you can contact and who actually responds. I am beyond frustrated with this company.
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Third time lucky

You book in advance and it goes into the system 5 mins before pick up . You might aswell just book when you are ready . 2 drivers took trip and then cancelled

Kirsty

Amazing service! I’ve always found this taxi firm to be reliable and extremely helpful. They locate a taxi very quickly, and if there are ever any delays, they always call to keep me updated.

Even when I need a taxi in the early hours of the morning for work, they always do their best to find one for me — even sending a taxi from out of the area to make sure I get to work on time. The drivers are always friendly, professional and pleasant.

I couldn’t recommend them enough. Fantastic service every time!
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Number one 🪻

Very good

Scam company with scam drivers and useless operators who are as dumb as rocks

Scam company with scam drivers and useless operators who are as dumb as rocks. One star is even generous

Don't use them for important things

I booked a taxi in the app to go to the airport for a specific date and time.

Turns out the prebooking feature is not prebooking at all. It just queues the request to go out at the time, meaning there is no gurantee of a driver being available.

What therefore, is the point of the prebooking feature?
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Convenience

I don’t bother driving anywhere now it’s so great having a good service… thank you

Charlie

Very good service

Hopeless

They used to be reliable, but no longer. Booked an hour in advance but no cab defined and nothing had arrived 10 minutes after designated time. So missed my train…

joanne

great service

Mr

Very good service, reliable and knowledgeable of the area.

Miss Mandie Rudman

Veezu a brilliant taxi service lovely driver Sharpoor will be using your taxi service again x

Scheduled Pick Up

Scheduled a taxi to be picked up and arrived early. So convenient to book a taxi for a later time.

Driver very argumentative

Driver very argumentative due to the fact that we had requested 2 stops within 3 minutes drive of each other and that he wasn’t getting paid to do this. We eventually just told him to go to the one address and myself and my husband ended up- walking back home. We coul have understood if the stops were a distance apart but they weren’t and could have easily been done had the driver taken our preferred route but no he wasn’t getting paid having none of it. It was his way or no way😡. Very disappointed as we use taxis every Saturday to get to and to get back from our chosen destinations
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Journey

Ali was fantastic! Thank you! 🙏

First time

First time I’ve used Veezu app couldn’t fault it on time friendly drivers will now use every trip

Can

Very good services

Easy to book on app

I have been using Veezu since they started.
All cats have been clean and comfortable.
All drivers have been polite and helpful and helped with my walking aid and helped me in and out of car. Fares are reasonable and discount if booked on line. Will continue to use them as first choice.