Always great service and food.
I always keep coming back because the service and food is good.
Uh Oh
Unable to get a confirmation with the delivery courier. Please re-submit your order to try again.
Amazing food
Love this place
Free chips intro
Application wouldn’t apply the free chips intro. No matter what I did it wouldn’t work. Complete fail.
Best!
This is the most fun place to order food from. Everything is unique and it is made fresh and it is always delicious!
Love Me Some Velvet!
I’ve been a raving fan since they first opened in Houston! Still love it! Great food, creative & delish! A ride or die fan for life!!
Easy to order!
I wanted to upgrade and they allowed with no issue!
Love Velvet taco!
Always great food and friendly service!
Estimated pickup time is never accurate
Please sync the estimated pickup time with the order queue at the restaurant. I’ve stopped going as often because I’ll sometimes have to wait 10-15 mins past the estimated pickup time if there is a surge of orders before mine. And the default tip should NEVER be 20% for a pickup order…
App Doesn’t Work
I have been stuck on the updated loyalty program screen for the last four updates. Won’t move forward. I can’t use the app and this use velvet taco infrequently now. Uninstalling and maybe won’t reinstall again since it doesn’t work.
Good food bad app
Title says it all. Foods incredible but the app suckssssss. Pretty expensive too but just good enough to be worth it every now and then.
The App is the worst!
… when I had a reward, it would disappear (before redeeming) it had like 2-3 times . And the system didn’t sync up with the computer at the cash register, meaning the cashier would just tell me it’s not there, when I had it on the app. It happened many times!
( Reward’s disappeared before redemption )
Food is great.
the App is a joke!
( Reward’s disappeared before redemption )
Food is great.
the App is a joke!
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Error validating basket - unable to place orders.
When trying to push mobile orders thru there’s an “uh oh! Error validating basket” error that prevents you from being able to submit orders. This destroys the whole point of ordering ahead and makes Velvet Taco more of a chore to order from. Additionally in the past the app kept “rejecting” my order and when I changed the card and tried it took; however when I got to the restaurant it turned out it actually took the card it “rejected”
And I now had two orders. Fix these system glitches. I wish yall would make the two tacos + nachos + drink a permanent deal too in addition to the current $10 offer. The economy we are in eve everyone’s prioritizing savings and deals so this is how you stay in the game!
And I now had two orders. Fix these system glitches. I wish yall would make the two tacos + nachos + drink a permanent deal too in addition to the current $10 offer. The economy we are in eve everyone’s prioritizing savings and deals so this is how you stay in the game!
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Amazing food. Non-Stop App issues.
Love Velvet Taco. Do not love the inconsistent App/reward/delivery issues.
Staff sometimes love you with a great tip. Sometimes they wouldn’t piss on you if you were on fire. Tipping may make it worse. Maybe it makes it better.
I sorta just show up and hope that my information isn’t sold to the highest bidder and I leave with a saliva-free dinner. Not sure what else to do as a consumer. I hope everyone is enjoying their night at this point.
Staff sometimes love you with a great tip. Sometimes they wouldn’t piss on you if you were on fire. Tipping may make it worse. Maybe it makes it better.
I sorta just show up and hope that my information isn’t sold to the highest bidder and I leave with a saliva-free dinner. Not sure what else to do as a consumer. I hope everyone is enjoying their night at this point.
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loyal and in love
we love the food, funkiness, friendly service and this app is fun and easy now we’ve used it a couple of times. way to go Velvet Taco!!
 substandard produce
The staff was great. I go to this location all the time sometimes when what a week, this was the only time where part of the food was in edible. The avocado was so hard that nobody could eat it and we had to throw it away on each of the four tacos.
Changed loyalty program
Gave customers and employees more work to do to collect dumb points. Must’ve been costing ya’ll a lot of money. The times I came in and spent $50 just because I had a free queso….hmm. I guess yall ran the numbers though 👍🤡
So many varieties!!!!
I love every taco! I wish the loaded tater tots would come back!
Nashville Tofu App
The app doesn’t allow you to sub corn tortilla on the Nashville Tofu taco
Great service
Fresh food, quick service.
