Verily Me User Reviews

Verily Me
Verily Me
Verily Health Inc.

Top reviews

Phone

The program looks interesting happy I can be with it

An absolute dud

Made me jump through all sorts of hoops to confirm my identity, in order to pull my health records—then it surfaced a few random records from a specialist I saw one time years ago whole ignoring stuff like my vaccination records (which all my other providers have easily pulled from the state registry).
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Response from developer

We're sorry to hear about your experience and understand your frustration. Regarding your concerns, we collect a photo ID and a selfie as part of a secure, one-time verification process to protect your account against accidental or unauthorized access; we do not store this information. As for your records, there are a number of reasons why specific information may not appear in the app. We would like to look into this further to best support you. Please email us at support@verilyme.com so that we can assist you.

Great so far

I just joined Verily Me and am already asking Violet lots of questions. I am impressed with the insights and suggestions including those that say discuss this with your doctor.

Response from developer

We’re so glad you’re finding value in Verily Me. Stay tuned for more features and updates!

Proceed with caution

I accidentally tapped on this app thinking it was part of an Omron website and gave lots of personal information before I realized I was in the wrong place. I’ve asked the app company to delete all my information and verify. I’ll modify this review when they do.

Response from developer

Thank you for letting us know. We understand your concern about accidentally entering information and your request for data deletion and verification. We take data privacy seriously and are here to help you. If you have any further questions, please email us at support@verilyme.com.

Not much value

This app basically reproduces the functionality of most health system portals. The meal tracker is very basic. A lot of things that can’t handle and doesn’t provide much nutritional value other than the basics. The AI is rudimentary and keeps asking the same repeated questions. Anything beyond a cold or an infected toe it’s pretty much useless. I tried this app for about a week and gave up.
Not really worth surrendering my medical information for.
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Response from developer

We appreciate you taking the time to share your feedback. We're constantly enhancing the Verily Me app to improve your experience, and deliver new features and performance upgrades. Regarding your health records, we request access to your HIE data because it provides a more complete picture of your health, including your past labs, medications, and visits, so that we can give you better care recommendations. We strictly use your data as permitted under HIPAA/HIPAA Authorization to provide services, communicate with you and, with explicit consent, enable research opportunities.

I like

I like it so far. 😊

Can you allow editing logged meals?

Still waiting for the medical records and ai analysis.

Phone call from KIMBERLY 2-20-2026

Great informative phone call, KIMBERLY, was very helpful and patient. With my questions and gave me feedback that will help me with my quest to lower my high A1C.

Verily Me App

Much improved! Love that you can upload photos of your meals and get real time feedback.

Prescription

Now communication about my prescription refill

Horrible app

Thus is not a good app. Very difficult to use.

Not happy with this changes in App

Don't have other features like the Onduo, like Meds, weight Coach not available for chat, something wrong with the App, need to fix this app

Food Logging

The artificial intelligence part of identifying foods is largely inaccurate 85% of the time almost every meal logged has to be corrected.
One day a grapefruit is 50 calories and the next day it’s 150 calories.
2 eggs are 140 cal, not 300 as the AI says.
Plus it only looks at calories, counting calories is not where nutrition is at.
This app needs to be calculating protein and carbs when looking at meals.
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Response from developer

We appreciate your feedback! Since you reached out, we’ve enhanced Verily Me’s meal logging features. When you snap a photo of a meal you will now receive detailed macronutrient estimates and nutritional insights. Thank you for helping us make the app even better!

Useless

I switched over to this app and it has nothing in it. I can message but haven’t gotten any responses. I miss Onduo.

I am inside

Yes, more than 20 days to use the new apps but I did it. Thanks Call Center

Very bad app

Nineteen days have passed since it started, and I haven't been able to log in to continue with my healthcare. I haven't been able to use my latest glucose monitor, see the results of my last medical appointment, or request a refill of my test strips.

Free? Not at all

This app doesn’t charge directly but the amount of personal data they ask to collect is scary, and how they use them to profit is also unknown.

So not free at all and I don’t trust the company would hold my data for nothing.

Response from developer

Hello, and thank you for sharing your concerns. We understand that sharing health data is a significant decision, and we aim to be transparent about why it is necessary for Verily Me and how we operate. We request access to your healthcare data so that licensed clinicians can review your health record to provide personalized recommendations, based on a more complete picture of your health history. Our mission is to help you better manage and understand your health every day, and having access to your records allows our providers and the app to provide specific insights, such as suggested health screenings, so you can be proactive about your well-being. Regarding your concerns about trust, please know that your privacy always comes first. Since our inception, ten years ago, we have been committed to building trusted relationships with our users by adhering to the highest privacy standards in the industry. Finally, regarding the cost, while Verily Me is a free app that is personalized to you, we partner with health plans and employers who pay for our Lightpath virtual care programs in Verily Me as a benefit for their eligible members and employees. We also support clinical advancement through the Lifelong Health Study, which helps clinical researchers better understand the many factors that shape long-term health. Participation in this study is entirely optional and is only for those who specifically choose to join. You can read more in our FAQs here: https://verilyme.com/faqs

Onduo merged with verily but no answers on glucose testing

I used to order test strips through Onduo and log my glucose numbers. But none of that is in the verily app now after I was pushed over to this new app. No responses from chat messages. How do I get my test strips for Biotel meter? Do I still have to do 10 blood checks a month? Is my insulin still covered as it was for doing these things?
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Response from developer

Thank you so much for your feedback. We're sorry that you're having an issue with the app, and we'd love to hear more about your experience with Verily Me. If you have any questions or need assistance, you can always reach out to support@verilyme.com.

Doesn’t work

It asks to confirm email code and then just says “unable to proceed”

Showing promise

Secure , trustworthy personal health data app- showing my health history and using it to give answers.