A functional and reliable tool for traders and consumers
Super easy to use and quick scanning. I trade gold and silver on a small scale and get my gold from various sources so having this option to authenticate is worth its weight and gold (pun intended). 😊👍
Crashing
The app use to work fine but after recent upgrade it keeps crashing. It starts up - right after login screen a scanner comes up and then the app crashes . Previous version was working . Please bring back the old version or fix the new version
Non-Functional
It scan the back QR code and before you turn the bullion to scan the front it crash and close the app, and then repeat !
Terrible
This app is borderline unusable
Doesn’t work
Registration doesn’t work and they force you to register to use the app to verify
USELESS!
The app is totally useless! The barcode scanning process doesn’t let you line it up and the other side just keeps saying failed. Waste of time!
Works well!
Verified several bars without frustration.
No back scan showing
For some reason I can’t scan the back of the bullion however I managed to scan the front okay, it would reassuring if I can scan both sides, the option for back scan is not available for some unknown reason. Although I am using less than a year old phone.please can the app developer look into it and resolve this issue. Thanks
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impossible to use
obviously, I have to hover over the bar to scan it, and my hand is shaking and so it never authenticates. We should be able to take a picture of the bar and then use this app. would you try to scan the words the back the iPhone makes it so large it doesn’t work. would be better if we can scan the bar when the phone is in portrait mode, horizontal just doesn’t work. It goes off the screen..
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App is a complete joke
Nothing functions properly.. junk app.
Terrible app
The screen will not rotate, even when it makes you rotate it, so the bullion target will for the bullion.
Buggy
No intuitive, multiple bugs make using it impossible.
App not working.
Disappointed. App not working at all. Cant do it manually or when i scan. Whats the point of this app?
Camera is blurry out of focus
Can’t use this up, it keeps rotating and the camera keeps rotating
No luck with 16 Pro Max
Just got my bars delivered from costco ,The application isn’t working with 16 pro max, spent a lot of time trying to find a good place to be able to align the bar and still cant get it to work
Very Disappointing
Very Disappointing
Can’t even create an account !!!! I can’t even get a password !
I downloaded the app and when it asked me to create a password no matter what password i put In, it won’t let me continue !!! I gave up after an hour ! What’s the problem ?????
Can’t register account
Why can’t you register for a new account?
Bad experience
Can’t create account - complains about password length/format.
Hard to use camera
I have 2 gold bars 1gram and 5gram and after a week of tediously attempting to line up the camera with the outline the 5gram finally scanned but my 1gram still refuses to scan
You can just use a QR code scanning app to authenticate them
You can just use a QR code scanning app to authenticate them
Scan doesn’t work. Camera doesn’t work.
Can’t help but think this is bogus. I have 4 gold bars and app doesn’t work with any of them. Bought the bars from APMEX which I assume is reputable. Also, I entered my name when registering but app didn’t capture and there is no option to update. It’s really frustrating.
