Unreliable!
Cancelled my learners insurance 1 week before my test with almost no advance, can’t get them on the phone!! They will NOT talk to you unless you need to make a claim, their phone line is useless.
They refuse to give me ANY info as to why it’s been cancelled besides “business”, as if we weren’t doing business when they help themselves to my monthly direct debit.
Absolutely disappointed and frustrated, very unprofessional!!
They refuse to give me ANY info as to why it’s been cancelled besides “business”, as if we weren’t doing business when they help themselves to my monthly direct debit.
Absolutely disappointed and frustrated, very unprofessional!!
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App works - but avoid if you can
The app experience is very smooth. But since then not great. I had to make a windscreen claim for a repair after a chip hit it (you’d think quite straightforward).
I put in the claim, got booked in and sorted with autoglass. And then get a text saying more information needed and to check emails. Checked emails - nothing. Speak to the chatbot - someone will come back to you. Then autoglass send me an invoice saying insurer declined the claim and you need to pay. This time I email Veygo instead of using the chatbot. No reply. Week goes by, further autoglass email chasing payment.
Another chatbot request. Still no response. That’s where we are today.
I put in the claim, got booked in and sorted with autoglass. And then get a text saying more information needed and to check emails. Checked emails - nothing. Speak to the chatbot - someone will come back to you. Then autoglass send me an invoice saying insurer declined the claim and you need to pay. This time I email Veygo instead of using the chatbot. No reply. Week goes by, further autoglass email chasing payment.
Another chatbot request. Still no response. That’s where we are today.
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cancelled my policy
I agree with the cancellation of my policy but then they said in the email it won’t effect future policies with other companies at all but it has as now I can’t find any
Review
Brilliant
Temp Insurance
Its a really good app easy to insure a car but i can’t get insurance the day i want and i have tired loads of times now they don’t do me insurance for any cars but i have insured high performance car as a young age hopefully i can get insurance again really want to go Lake District
