App not working
I purchased this really excited about the app. When I press ‘play’ for a session, it goes straight to the insight screen; does not play the session. Attempted to send 2 emails to support, both returned saying invalid email addresses?
Response from developer
Thank you for letting us know and for giving VibroCalm a try. We’re very sorry for the trouble you experienced with playback and with reaching our support team. That’s definitely not the experience we want you to have. Please update to the latest version, as we’ve fixed several playback issues recently. If the problem persists, could you contact us directly through the in‑app “Contact Customer support” section or by emailing help@vibrocalm.app? We’ll make sure your issue is resolved promptly. We truly appreciate your patience and feedback - it helps us make the app better for everyone.
