Não recomendo
Aplicativo com propagandas, MUITO LENTO, quando abre a imagem fica congelando, inutilizaram o cartão de memória querendo forçar a pagar o serviço de nuuvem, muito ruim.
急にビデオ再生録画されなくなった。
サブスクに入らないと動画保存も再生もしませんってどういうこと？金払ったカメラ台返せよ
Response from developer
ご不便をおかけし、申し訳ございません。アプリ内のフィードバック、または support@vicohome.io まで詳細をお知らせいただけますと幸いです。VicoHomeサポートチームが対応いたします。よろしくお願いいたします。
NOPE!
10/22/26
HEY DEVELOPERS Cameras are working better but I HAVE RECEIVED NUMEROUS FAKE/SCAM POP UP FROM “APPLE” CLAIMING THERE IS A VIRUS AND ONLY WITH THIS APP. CLEARLY A FAKE POP UP. MAYBE SECURE YOUR APP FOR A “SECURITY “ CAMERA APP
5/20/2026
Update- NOT there yet!! while I’m not locked out now, with a VPN on I still cannot see the cameras. You still have not fixed it. It just shows you how enmeshed technology companies still want all of your information and yet this tricky “well let’s leave you logged” in-doesn’t cut it. Fix it you’re still scamming people.
5/12/26
Update- No change! Still locks out with vpn on (which it did not for months when i first installed this app) Developer responded AGAIN to email the problem! NO! The problem has already been stated. Fix fix! Scam
5/9/26 update- SOFTWARE UPDATE AGAIN TODAY AND STILL HAVE NOT FIXED THE DROPPED SIGN IN DUE TO VPN- POS! DONT BUY OR USE
HEY DEVELOPERS Cameras are working better but I HAVE RECEIVED NUMEROUS FAKE/SCAM POP UP FROM “APPLE” CLAIMING THERE IS A VIRUS AND ONLY WITH THIS APP. CLEARLY A FAKE POP UP. MAYBE SECURE YOUR APP FOR A “SECURITY “ CAMERA APP
5/20/2026
Update- NOT there yet!! while I’m not locked out now, with a VPN on I still cannot see the cameras. You still have not fixed it. It just shows you how enmeshed technology companies still want all of your information and yet this tricky “well let’s leave you logged” in-doesn’t cut it. Fix it you’re still scamming people.
5/12/26
Update- No change! Still locks out with vpn on (which it did not for months when i first installed this app) Developer responded AGAIN to email the problem! NO! The problem has already been stated. Fix fix! Scam
5/9/26 update- SOFTWARE UPDATE AGAIN TODAY AND STILL HAVE NOT FIXED THE DROPPED SIGN IN DUE TO VPN- POS! DONT BUY OR USE
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Bait and switch
I’ve been purchasing, recommending and using my home security cameras and using this app for years. The most recent update changed “events” to still frames instead of a 30 sec preview. Which is pretty much useless, in order to use the video function you must now pay for their subscription service. Not something that was true for years or when I purchased the cameras I use. Pretty clear cut bait and switch and I’ll no longer be recommending these cameras and I’m pretty disappointed overall.
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Still photos don’t make security
These are now useless security cameras as only get still photos. Bad guys win again or get cameras that show actual video without a subscription. I’m sure I’ll get a refund for these cameras, right? UPDATE: emailed support as was recommended in their response and cameras are still garbage. DO NOT BUY THESE CAMERAS!!! If you want them, give me your address and I’ll send you mine.
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Used to be free now have to pay
When originally bought the cameras years ago, you could see snippets of video footage for free now you have to pay a $70 a year subscription for the same service that used to be free. You can’t even see the footage you can only see the thumbnail of whatever triggered the motion detection notification. The cameras are basically useless
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Customer Service
Fast reply and helpful
Need recording
Not subscription
はぁー？
動いてるのに感知しないし、通知はこないし、録画後のデータはお金かかるようになってるしありえない。
前まではすごい重宝してたのに。
お金かからない新しいのに替え替えた方が得ですね。
前まではすごい重宝してたのに。
お金かからない新しいのに替え替えた方が得ですね。
Response from developer
ご不便をおかけし、申し訳ございません。アプリ内のフィードバック、または support@vicohome.io まで詳細をお知らせいただけますと幸いです。VicoHomeサポートチームが対応いたします。よろしくお願いいたします。
Worthless
I do not know why I continue to pay for this every month, it continuously tells me that there’s a vehicle coming and going, and there’s not any of that going on, and then whenever you need to tell you if there’s a vehicle coming or going, it does not tell you that… it is not worth the monthly fee each month canceling this service and getting a new camera system
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It’s sucks
It’s ok for a while then randomly it’ll stop taking videos and you just get pictures. We have a couple cameras and they both did this. JUNK !
Aplicativo bom , porém parou de gravar e não tem assistência pra falar sobre
Aplicativo parou gravar as imagens 😢
Response from developer
Olá! Lamentamos sua experiência. Agradecemos se puder enviar mais detalhes pelo aplicativo ou pelo e-mail support@vicohome.io. Nossa equipe VicoHome terá prazer em ajudar. Obrigado e tenha um ótimo dia!
Illegal
They stopped by Camera from recorded videos out to my SD card
DISHONEST BUSINESS
DO NOT BUY!!!
I BOUGHT TWO CAMERAS IN 2023 AND ONLY USED ONE. NOW, I NEED TO PAY SUBSCRIPTIONS TO WATCH THE VIDEOS THAT THE CAMERA THAT I BOUGHT??? VERY DISHONEST BUSINESS!!!
I BOUGHT TWO CAMERAS IN 2023 AND ONLY USED ONE. NOW, I NEED TO PAY SUBSCRIPTIONS TO WATCH THE VIDEOS THAT THE CAMERA THAT I BOUGHT??? VERY DISHONEST BUSINESS!!!
Smart Vico cam
Was simple to get up and going…
New version sucks
No longer records and takes clear video. I love the old one. Taking down bird feeder and giving up. This does not work. Will return new one
Have to pay a fee to watch your video
I bought these cameras specifically because you didn’t need a subscription to watch the 10 second video. Now there was an update done and I am no longer able to watch the videos- I have to pay a fee in order to do that. This should honestly be illegal to do people. I bought these cameras because of the simple fact that you didn’t need a subscription. The quality of these cameras, and the quality of these videos aren’t and do not warrant a fee that you should have to pay. I don’t know why they would do something like this now. People are gonna be throwing these cameras in the trash and you’re gonna be losing a lot of customers. GREED. Just absolute pure greed!!!!!! I’m so tired of it! Is there anything that’s not trying to rob us anymore???? What a bunch of ignorant people who decided to implement this change.
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Introduced invasive ads
Update2: the updated app is taking up a huge amount of battery running in the background. The iPhone is reporting 9+ hours background usage which is draining the battery very quickly. This is recent as of October 2026. I noticed because i had to keep recharging my iPhone 17 for no reason.
Update 1: They introduced ads now that block the display. Makes it unusable.
Some of the ads say your phone has a virus and trick you to scam sites.
Please go back to the way it was before the ads.
Update 1: They introduced ads now that block the display. Makes it unusable.
Some of the ads say your phone has a virus and trick you to scam sites.
Please go back to the way it was before the ads.
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Once Free, Now Pay to Use
When I purchased these cameras many years ago, everything was free. I bought more cameras because they worked so well but slowly over time they turned free features into pay subscription features. Now they made is so you have to pay to rewatch videos!! I can’t even rewatch videos from my own camera unless I pay now!
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DON’T BUY
Purchased two of their light bulb cameras which they recently stopped selling and you can’t do anything without purchasing their $70 a year subscription plan. It no longer records videos on SD card like it advertises. It doesn’t record while watching live videos unless you press the record button, and then it saves the recording to your phone, not the app. They try to force you to watch ads while you’re trying to view your live feed. I now have two security cameras that are useless. Don’t bother contacting their customer service, they are just as useless as the cameras. They tried to tell me that it wasn’t recording in SD because I had a bad card, but my card is compatible and works everywhere but in their cameras. They are just trying to force a subscription purchase but I will not purchase.
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