VicoHome User Reviews

Customer Experience

Positive experience37.7% of reviews
Neutral10.1% of reviews
Negative experience52.2% of reviews

~ Based on 1,154 written reviews from the US App Store.

What users say

Is VicoHome Safe?

VicoHome: Smart Home Camera appears safe based on user ratings. AppsHunter Safety Score for VicoHome is 98/100.

This assessment is based on 111,646 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.9% of ratings point to a safe experience
0.9% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 111,646 App Store ratings for VicoHome.

Is VicoHome Legit?

VicoHome: Smart Home Camera appears to be a legitimate app. AppsHunter Legitimacy Score for VicoHome is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Starts recording too late

Can't see what motion triggered the recordings because it's over by the time it starts recording.

Poor security

This used to be a good app but recently it runs ads at the start of the app. The ads look like click bait and malicious.

Iffy connection

When it works it’s great but it takes many attempts to connect to the live view and accessing the sd card footage. Needs sorting quick.

Tf

Pissin me off fix it

Don’t waste your money

No customer service

Could be WAY BETTER

Even with AI there are so many misidentified birds! I get birds identified that don’t even exist in this State! You would think that to be a consideration when identifying!

Amazing quality

This on security antenna are amazing Small compact easily install clear Vision in an amazing price an amazing price you can’t go wrong with them. I have them in both of my properties.

App never opens

Despite full WiFi connection, the app never opens. I have to constantly remove and re add the app to my phone. Horrible. Don’t rely on this for home security.

Scam !!!!!!!!! STAY AWAY

If you get premium subscription they will not let you cancel. Massive scam STAY AWAY BE WARNED WILL TAKE YOUR MONEY AND NOT CANCEL.
Would give 0 stars if possible!!!!!!!

Used to be good

It’s almost impossible to check your camera with all the ads. After you navigate through all the pop ups, whatever set off the camera is already gone.

Why this app requires open ads?

I understand why other apps need ads. But this is for security cameras! And I already paid for them. When there is an alarm, I need WAIT for the ads to see my alarm?! Better move it somewhere else.

Useless without a subscription

This interface is great if you want to pay a monthly fee for virtually every service, I get it they want you to subscribe to the cloud service, but it doesn’t even allow you to delete videos from your local drive even with the paid subscription.
Also the AI feature for my bird camera is a joke with at least a 50% failure rate on correct identification. I wish camera companies would offer a stand alone app and not use these subscription models for their interfaces
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Ads have taken over

Use to be decent until they started up with the ads. I’d go with other options if you’re looking for no monthly subscription.

Goood

Si

Too Many Software Ugrade Sales Messages and NOW Ads!!!

It's a shame because otherwise this is a really good, affordable security camera software product that works well and are user-friendly, but this company's upsell sales messages have become way too aggressive and now when you check your smartphone to view security camera status your app even gets passively highjacked with low grade ads. I would've rather paid $5 or so more per camera upfront for the premium detection software.
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doesnt work

The cameras are the worst thing in the app ever every time I use the Bluetooth camera it keeps disconnecting and dies really really fast. I regret buying it and I just think I might buy a new camera off a different company.

SPAM

I recently added another camera and now all I get is spam when I open up the app. Tries to get me to click on an add because it says my phone is infected. Nice try. I guess I’ll have to fond another camera that doesn’t use the app.

Sells misleading “ad” space on their app

VicoHome sells “advertising” space on their app that is malicious (“you have viruses on your phone, click here to fix”, “your pdf is too old, click here to update” 😡

great product!

Absolutely love these cameras !!!! Must have

Ads now, really ?

This was a good app till they added ads to it. Every time you open it to check cameras you get ads.
I no longer recommend.