A shadow of its former greatness
When this app and site came onto the photography scene back years ago, it was a force to be reckoned with. It was a beautiful way to display photos, and photographers encouraged each other through commenting, awarding prizes, not to mention being instrumental in encouraging photo competitions and photo challenges. I was a happy paid subscription member. But as the saying goes, that was then and this is NOW. A platform littered with issues. More often than not, I spend my days scratching my head wondering what the hell is going on with VIEWBUG. Troubles uploading. Troubles with viewing images. Text disappears. If you’re willing to become a paid member, they might actually respond to your messages. Other than that, good night and good luck; you’re on your own. Customer service ZIP! Issues uploading from iPhone either directly or via the phone photos app (that’s never worked). Clunky input of text that does not make any sense. Truly a huge disappointment when VIEWBUG ruled the photographic world. Now a cause of great frustration.
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Still waiting for issue to be fixed.
Still Unable to upload from I-Phone. The promise of a new update will be the silver bullet to fix all. I sincerely doubt it. Rejoined in December, April now. On occasion there has been success in uploading an image, usually it duplicates its and sometimes triplicates. This app really rocked about 15 years ago but sadly is issue laden and no one seems to be overly interested in fixing it. Particularly, if you don’t subscribe. Confidence at an all time low and I wouldn’t subscribe on that point alone.
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Membership problems
I have emailed sent messages through support/ mail on app, but NO Response . I’ve paid for a yearly subscription and now every time I try to enter a challenge I am told to paid again
Beware
I paid for membership yet I need to restart the ap every time I want to do anything no email comes back not available the worst ai help sends you to a dead link do not use this app until this is fixed it’s horrible but has potential the company I imagine is a fat bald lazy guy using ai to do multiple jobs but doesn’t work. Can’t even apply for contest because it’s so bad it makes you shut down the ap and try again…. Give me my money back !!!!!!
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Awesomeness
Got lots awards
Exhausted!!
I have tried for many months to get removed from this site, I have not used it for a long time and have sent messages to the company to PLEASE CANCEL MY MEMBERSHIP as I am unable to remember any of my log in details… so far they are just ignoring my requests… if your reading this think carefully before you join or you may end up like me, trapped into a site that won’t let you go!!!!
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Inactive Account Charge
I cannot access my old account. I put in my username to reset my email. I received an email and could not reset it. I was told through emailing them that I don’t have an account with that email even though I received it using my username. I cannot get a hold of anyone at VIEWBUG and my credit card was charged when I haven’t accessed it in a couple years after canceling my paid membership. I have tried to contact them many different ways to resolve this. I’m opening a credit card dispute.
UPDATE: I logged into my account after a few guesses (this was a year ago 2024). I completely deleted my account. Fast forward to July 16, 2025 I am receiving email after email from VIEWBUG saying my credit card information needs to be updated. I don’t have an account anymore. I’m being spammed with emails asking me to update it on an account that no longer exists. I’m glad they can’t charge my card. This is unethical and I cannot in good conscience endorse VIEWBUG. I wish I could give them zero stars.
UPDATE: I logged into my account after a few guesses (this was a year ago 2024). I completely deleted my account. Fast forward to July 16, 2025 I am receiving email after email from VIEWBUG saying my credit card information needs to be updated. I don’t have an account anymore. I’m being spammed with emails asking me to update it on an account that no longer exists. I’m glad they can’t charge my card. This is unethical and I cannot in good conscience endorse VIEWBUG. I wish I could give them zero stars.
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It’s a 50/50 for me now
I’ve been using this app for a long time now, been paying for it as well to gain more access, but the last year I noticed, that while I still had paid for the year, I no longer had access to the things I once did. I reached out to try to resolve this issue, and it’s extremely hard to get a hold of someone, and when I did, they completely ghosted me after responding to me once.
I love this app, and how it can help photographers whither it’s professional or hobbyist, but I’m no longer feeling comfortable paying for something that won’t even give me what I paid for, or let alone, no one responding to correct this issue.
I love this app, and how it can help photographers whither it’s professional or hobbyist, but I’m no longer feeling comfortable paying for something that won’t even give me what I paid for, or let alone, no one responding to correct this issue.
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Listen up. 👂
Now, I genuinely enjoy this app. I am a passionate and young photographer who wants to share my work with the world on this app called VIEWBUG. I love the app’s features and enjoy seeing photos from other photographers, which greatly assist me in my personal photography journey. However, the app still has some bugs that need to be fixed. One of them is that I cannot add a profile picture of any kind, no matter how many times I try. Secondly, the app suddenly shuts me out from time to time which can be annoying when I’m trying to work on something. Lastly, I hope that you can allow a free user to add more photos throughout the week. I can understand your other premium features that are locked for a reason. I am not a premium user and do not have the financial ability to buy the pro version. However, I would think it best and most fair if you would allow 10 photos per week for a free user.
Thank you for considering and taking the time to read this. 🙏
Thank you for considering and taking the time to read this. 🙏
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Question
I sent a question to the stuff I still waiting
Overall good
App is great but when it comes to viewing notifications and messages it does not display any messages or notifications newer than 4 months ago.
So many bugs, and keeps getting worse
I used to love this app, but recently there is bug after bug. Currently, none of my new uploads are showing up, and my photos won’t update. Another thing that’s gotten very annoying is how most competitions are for paid subscribers, when there used to be more availability for those that choose the free version. I wish this app would go back to what it was a couple years ago. It’s awful, now.
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Self
amazing is the word but cost more then I can make with only bad thing
Membership problems
I have emailed sent messages through support/ mail on app, but NO Response . I’ve paid for a yearly subscription and now every time I try to enter a challenge I am told to paid again
Having trouble logging in
I haven’t been logged on the app in a while and there was a notification in my email that intrigued my interest. Anyway, I can’t seem to log on. I have the right email and I don’t think it’s not the passcode either. I keep on getting a box saying “Error. There was a problem signing in”
Stole my $$$
This application choose to take my money then proceeds to not allow me to have the membership I paid for so I will be removing the application as soon as possible and how proud they must be to be thief’s of people money
Inactive Account Charge
I’m cannot access my old account. I put in my username to reset my email. I received an email and could not reset it. I was told through emailing them that I don’t have an account with that email even though I received it using my username. I cannot get a hold of a person and my credit card was charged when I haven’t accessed it in a couple years after canceling. I have tried to contact them many different ways to resolve this. I’m opening a credit card dispute.
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Ripoff
Just download the app a few days ago and bought the pro plus membership. However, I don’t have access to pro plus and can’t log in to the app. The transaction cleared my bank the same day I bought the membership. WTH
Can’t log in
I used to love this app! But it logged me out and went log back in. It keeps telling me an error has occurred. It’s hard to use an app that won’t even log you in.
Great app! Needs landscape rotation tho ;)
I love using Viewbug! Great community with a variety of challenges available to sharpen any photographer regardless of experience. Only thing I wish for is that Viewbug was viewable in landscape orientation. I use my iPad primarily as a second laptop, so an option to use it in landscape mode or have it rotate automatically would be nice!
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