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ViGuide

ViGuide

Viessmann

208 ratings
74 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
March 24, 2019
Updated
October 26, 2026

Features

Developer

Viessmann IT Service GmbH
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iphone
ipad
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Reviews summary↘︎
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❓5 answered
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About

Streamline the process of commissioning Viessmann boilers with this user-friendly mobile application. It guides trained professionals through each step, ensuring a safe, efficient, and complete installation.

✓Streamlined boiler commissioning
✓User-friendly mobile interface
✓Step-by-step guidance
✓Ensures complete and correct steps
✓Efficient installation process
Show original description

What users say about ViGuide

Reviews of ViGuide are mostly negative: the Utilities app is rated 4.5/5 from 208 App Store ratings. What users like most: great for service and support, makes commissioning easy. Top complaints: app crashes frequently, login issues. Summarized from real user reviews.

Positive things

  • 👍Great for service and support
  • 🚀Makes commissioning easy
  • 👍Excellent work and monitoring tool
  • 👍Top app for installers
  • 👍User-friendly interface
  • 👍Advanced settings are great
  • 👍Perfetto
  • 👍Super help for installation
  • 👍Mükemmel servis kolaylığı
  • 👍Great application
  • 👍Easy to use
  • 👍Simple, fast, love it
  • 👍Best ever condensing boiler
  • 👍Loving this for heating season
  • 👍Great application and support

Negative things

  • 🐛App crashes frequently
  • 🐛Login issues
  • 🐛Unable to connect or commission
  • 🐛App is slow
  • 🐛Updates cause problems
  • 🐛Limited functionality after updates
  • 🐛Error messages during commissioning
  • 🐛Poor user instructions
  • 🐛App doesn't work on certain devices
  • 🐛Unusable after updates
  • 🐛App freezes
  • 🐛Kicked out during programming
  • 🐛Cannot pair devices
  • 🐛Inconsistent heating control
  • 🐛Missing features for specific models
  • 🐛Large app size
  • 🐛Outdated interface
  • 🐛Not suitable for heat pumps
  • 🐛Restricted user access
  • 🐛Poorly explained setup
  • 🐛Difficult to configure
  • 🐛Frequent connection failures
  • 🐛Old versions were better
  • 🐛App is useless
See all reviews
+1

What's New in ViGuide

2.24.13

October 26, 2026

Bug fixes

User reviews

Most RecentHighest RatedLowest Rated

Vitodens 111-W

Merci pour la mise en service
M1Moto c 1962

Kaputt

Nach dem Login sehe ich nur für eine Sekunde den Einrichtungsbildschirm und werde rausgeschmissen.
Ttrffdhggr

Anlagenbetreiber ausgeschlossen

Leider werden Anlagenbetreiber ausgeschlossen!

Ich darf an meiner Anlage nicht mal bei der Zirkulationspumpe einstellen ob sie z.B. mit 5/25min Taktung läuft oder mit 5/55min. Für solchen sinnlosen Kleinkram muss ich jetzt immer der Kundendienst bemühen…
Und nein: Ich weiß noch nicht welche Einstellung die richtige ist, da ich ja erst einmal ausprobieren muss was für uns gut funktioniert
Show more
RRednUhT007

Verehr schade

Viessmann mit ihren App‘s ist ein Albtraum seit Jahren! Ständig neu, langsam, zu viel verschiedene.
Also ob es 5 Teams gibt, die alle andauernd was Neues raus bringen, sich aber untereinander nicht absprechen
KKlaus08150815

Unable to connect or commission

Unable to connect or commission v100. Tried ipad. Iphone. And even an Android phone. Nothing else to try.
CChompers41791
See 69 more reviews

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User experience

🐞

Reported Bugs

36 issues

Login screen flashes and exits

Bug

Unable to connect or commission v100

Bug

Mennekes Amtron 4you500 cannot be integrated

Bug

BCU flash takes too long

Bug

App not working on iPhone 16

Bug

Cannot log in with iPhone 16 Pro

Bug

QR code not working on iPhone 16 Pro

Bug

Impossible to commission devices, errors persist

Bug

Kicked out when programming boiler

Bug

Cannot log in

Bug

EMS configuration not working properly

Bug

QR function and connection fail multiple times

Bug

Heating temperature adjusts on its own

Bug

Cannot connect Vitocol to boiler

Bug

Only installer can pair Viessmann

Bug

Vitocal 250 SH cannot be commissioned via app

Bug

App crashes

Bug

Update function for heat pumps stopped working

Bug

Missing parameters for pumps

Bug

App doesn't work after update

Bug

Cannot connect device

Bug

App locks homeowners out

Bug

Setup not self-explanatory

Bug

App is a catastrophe for spare part replacement

Bug

App freezes on Viessmann logo

Bug

App starts only after reinstallation

Bug

App doesn't start anymore

Bug

Reduced functionality after update

Bug

App doesn't start after last update

Bug

Application bugs during commissioning

Bug

Cannot commission boiler with Vitotrol 300

Bug

App doesn't recognize Vitotrol 300

Bug

App doesn't recognize Vitodens 111w

Bug

App closes immediately on iPad mini

Bug

Cannot commission boiler with Vitotrol 300

Bug

System, heating circuit, hot water tiles not displayed correctly

Bug
✨

Requested Features

16 requests

Add real-time flow temperature

Feature

Add target temperature display

Feature

Support for landscape mode on iPad

Feature

Include Anlage location in protocol

Feature

Expand to entire product program

Feature

Add acceptance protocols

Feature

Add troubleshooting help

Feature

Support for Vitocal series

Feature

Restore homeowner access to ViGuide

Feature

Allow manual boiler pairing option

Feature

Add warranty link

Feature

Allow setting circulation pump timing

Feature

Improve EMS configuration display

Feature

Add simple diagnosis for offline systems

Feature

Add support for Mennekes wallbox

Feature

Add QR code location guidance

Feature

FAQ

What is ViGuide used for?

ViGuide is a mobile application designed to streamline and simplify the process of commissioning Viessmann boilers. It provides trained professionals with a user-friendly interface to guide them through all the necessary steps for a safe and efficient installation.

Who is this app intended for?

This app is strictly intended for trained professionals who are certified to install and commission Viessmann products. It is not designed for general consumers or individuals who are not qualified to perform these installations.

How does the app help with boiler commissioning?

The app guides users step-by-step through the entire commissioning process, ensuring that all necessary steps are carried out completely and in the correct order. This simplifies the process, even for those new to a specific Viessmann boiler model, making it more efficient and less time-consuming.

Is ViGuide free to use?

Based on the provided information, the app is offered for free. There are no mentions of in-app purchases or subscription fees associated with its use.

What if I am not a trained professional?

If you are not certified to install and commission Viessmann products, this app is not for you. You should call your local installer or contact Viessmann directly to help you find a certified Viessmann partner in your area.