App should be all free
After spending 15,000€ on a new system, it should be free forever! Cheap company mindset
No Alexa skill for UK
The Viessmann skill is available in Germany and the US but Viessmann are ignoring the numerous requests from its UK customers to enable it here. It is very easy for them to do but they don’t care about their UK market. Don’t buy Viessmann.
Authorisation error
Suddenly getting ‘You are not authorised to use this application’ error message so no longer able to see boiler status data or to make any changes to time schedules or temperature. Something has changed in authorisation system.
Was amazing, now unusable
Been using ViCare for many years and it got better and better with each update but the last couple of updates have rendered the app completely unusable. All you get met with is a spinning circle and a dashboard that doesn’t load correctly. My Boiler requires the app to get the full benefit of its features. Where is Viessmans QC on this as a lot of people require the app to control their installation.
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Avoid if you can
Setting up an account is like getting in to Fort Knox, especially if you are part of a shared household with different log on ids









