Comparison

ViCare vs VELUX ACTIVE with NETATMO

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ViCare

Remotely manage your home heating system with an intuitive interface. Monitor system status, adjust temperatures, and set schedules to save energy and ensure comfort. Offers convenient shortcuts for common actions like hot water requests or vacation mode.

Highlights
  • Remote heating system control
  • Temperature adjustment
  • Daily scheduling for energy saving
  • System status monitoring
  • Hot water and away shortcuts
  • Holiday program settings
Features
Read full description

ViCare - the best way to connect to your Viessmann heating system. New possibilities to control your heating system via the internet offers the ViCare app. With the simple graphical user interface of ViCare, the operation of the heating system is very intuitive. Feel secure Warmth and reassurance in one ● In one view, get an instant check if everything is in order Save costs Set your preferred room temperature and save money when you’re away from home ● Simple, convenient operation of your heating system ● Store daily schedules and automatically save energy costs ● Set basic functions at the touch of a button on your smartphone Core functions (depending on heating system): ● Displaying the status of your heating ● Capability to set up the most important functions of your heating system ● Store your daily routine to automatically save energy costs ● View outside temperature history ● Shortcuts e.g.: I want hot water or I’m away ● Holiday program Please note: We publish the functions gradually! You can expect several small updates in the next weeks and months. There will be always something new to discover. Comments or feedback? Share your thoughts with us and other users in our Viessmann Community! https://www.viessmann-community.com/ ____________ Important: The ViCare app can be used in conjunction with an internet-compatible Viessmann heating system or in conjunction with the Viessmann Vitoconnect WLAN module or a Viessmann heating system with an integrated Internet interface. Functions available in ViCare are depending on functions available on boiler itself. ____________ Terms of use: https://climate-solutions.com/vicare/terms-of-use/US/en.html

About

VELUX ACTIVE with NETATMO

Automate your electric roof windows, blinds, and shutters using smart sensors for temperature, humidity, and air quality. Monitor and control your home's indoor climate remotely and receive alerts. Features include an air quality dashboard, remote control via app or voice, and a convenient departure remote.

Highlights
  • Automated roof window control
  • Sensor-based climate monitoring
  • Remote and voice control
  • Indoor climate dashboard
  • Departure scene automation
  • Easy installation
Features
Read full description

VELUX ACTIVE with NETATMO is the first smart home automated control of electric roof windows, blinds and shutters. ROOF WINDOWS CONTROLLED BY SENSOR TECHNOLOGY Smart sensors measure the temperature, humidity and air quality to automatically open or close your roof windows, blinds and shutters. The solution ensures healthier indoor climate while saving energy. INDOOR CLIMATE CONTROL You can remotely monitor and control your home’s indoor climate with key indexes for temperature, humidity and air quality, and receive alerts on your Smartphone when automatic regulation is on-going. AIR QUALITY DASHBOARD Track your indoor climate with individual temperature, humidity and Co2 dashboards. Click on the parameter, to see details about your indoor climate right now, within the last 24 hours, 7 days and 30 days. REMOTE AND VOICE CONTROL Whenever you want, wherever you are, you can use the App, Apple HomeKit, Siri voice assistant or dedicated smart remotes to open and close your electric VELUX INTEGRA roof windows, blinds and shutters. AN EASY EXIT Placed at the front door, the wireless departure remote adds a layer of convenience to leaving the house. Pressing the remote activates a preset departure sequence, closing all the smart roof windows throughout your home and activating the secured ventilation mode. The same departure scene exists in the App. EASY INSTALLATION This solution comes pre-programmed and ready to operate, autonomously and dynamically. It is compatible with motorized VELUX INTEGRA roof windows including ones that have already been installed. Even a manual roof window can be compatible by adding a retrofit motor.

Screenshots

ViCare4 screens
VELUX ACTIVE with NETATMO4 screens

Verdict

The call

The clearest difference is in-app purchases: VELUX ACTIVE with NETATMO at none against ViCare's 2. VELUX ACTIVE with NETATMO also leads on review sentiment (67% vs 41%). ViCare's advantage is update cadence (every 9 days vs every 2 months) and rating (4.5 vs 4.1). On price, ratings volume, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. ViCare sells 2 in-app purchases, starting at $3.99 per month. VELUX ACTIVE with NETATMO asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

ViCare holds the better App Store score, 4.5 against 4.1. Both are backed by a comparable volume of ratings — 1.3K and 501 respectively. Written reviews complicate that: 41% of ViCare's written reviews are positive against 67% of VELUX ACTIVE with NETATMO's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

ViCare ships an update every 9 days, VELUX ACTIVE with NETATMO every 2 months. The most recent releases landed on November 1, 2026 and November 2, 2026 respectively.

Scorecard5 real differences · 5 level
ViCare versus VELUX ACTIVE with NETATMO: the parameters behind the verdict, then further details
ParameterViCareVELUX ACTIVE with NETATMO
PriceFreeFree
Rating4.5 (1.3K ratings) — better4.1 (501 ratings)
Positive reviews40.7% of reviews66.9% of reviews — better
Number of ratings1.3K — better501
Update frequencyEvery 9 days — betterEvery 2 months
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.0 — better17.0
Further details — not scored
Size727 MB294 MB
Age rating4+4+
DeveloperViessmann IT Service GmbHVELUX

Customer experience

ViCare

All ratings1,320 ratings
Positive88.7%
Neutral4.0%
Negative7.3%
Written reviews756 reviews
Positive40.7%
Neutral11.8%
Negative47.5%

VELUX ACTIVE with NETATMO

All ratings481 ratings
Positive78.8%
Neutral2.1%
Negative19.1%
Written reviews604 reviews
Positive66.9%
Neutral7.9%
Negative25.2%

User reviews

ViCare

From 1.3K App Store ratings

What we love

  • 🚀 Great app to control heating and hot water
  • 📊 Useful data and analytics on energy usage
  • 🌟 Intuitive and easy to use interface
  • ⏱️ Convenient remote access and control

Room to improve

  • 🐛 Frequent connection issues and app crashes
  • 🔌 Unreliable sync with boiler, settings not always applied
  • 🕰️ Limited scheduling and timer options
  • 🤔 Confusing and unintuitive user experience

VELUX ACTIVE with NETATMO

From 501 App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 Convenient remote control
  • 🚀 Reliable connectivity
  • 👍 Helpful automation features
  • 👍 Integrates with HomeKit

Room to improve

  • 🐛 Frequent disconnections
  • 🐛 Buggy app and unreliable performance
  • 🔒 Poor security and privacy
  • 👎 Complicated setup process
  • 👎 Lack of features and customization

Bugs and requests

ViCare

Reported bugs

4 issues
  • App fails to load or gets stuck on loading screen
  • Settings changes not syncing properly with boiler
  • Incorrect time zone and DST adjustments
  • Frequent loss of connectivity to boiler

Requested features

4 requests
  • Add a simple 'boost' or 'quick on' heating mode
  • Provide more granular control over heating and hot water schedules
  • Enable integration with smart home platforms like Alexa or HomeKit
  • Improve data visualization and historical energy usage tracking

VELUX ACTIVE with NETATMO

Reported bugs

4 issues
  • App crashes and freezes
  • Inability to detect and pair devices
  • Automations not working as expected
  • Incorrect weather data and sensor readings

Requested features

5 requests
  • Alexa and Google Home integration
  • Ability to set custom open/close schedules
  • Improved automation options based on weather, temperature, etc.
  • Landscape mode support for iPad
  • Battery level indicators for devices

In-app purchases

2 purchases

ViCare

Subscriptions2
  • Monthly1 Month trial$3.991 Month
  • Yearly1 Month trial$33.991 Year
None

VELUX ACTIVE with NETATMO

No in-app purchases

Questions

Is ViCare free?
ViCare is free to download, with in-app purchases available.
Is VELUX ACTIVE with NETATMO free?
VELUX ACTIVE with NETATMO is free to download, with no in-app purchases.
Which has better reviews, ViCare or VELUX ACTIVE with NETATMO?
ViCare is rated higher. ViCare averages 4.5 out of 5 from 1.3K ratings, while VELUX ACTIVE with NETATMO averages 4.1 from 501 ratings.
Do ViCare or VELUX ACTIVE with NETATMO have ads?
Neither ViCare nor VELUX ACTIVE with NETATMO shows ads.
Which is updated more often, ViCare or VELUX ACTIVE with NETATMO?
ViCare ships an update every 9 days, and VELUX ACTIVE with NETATMO every 2 months. Most recently, ViCare was updated on November 1, 2026 and VELUX ACTIVE with NETATMO on November 2, 2026.

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