Still waiting for a good update.
HORRIBLE APP LOOK AT YOUR COMPETITIONS APPLICATIONS. THEY ALL ARE FIVE STAR. HOW CAN YOU GUYS NOT GET THIS RIGHT WHEN YOU OWN THE MARKET. PUT SOMEBODY AT A DEALERSHIP AND TELL THEM ALL THEY CAN DO IS USE THE APP AND THEY WILL BE SADLY DISAPPOINTED THAT THEY CAN’T DO ANYTHING.
YOU GUYS THINK YOU’RE TOO BIG. Everyone’s starting to realize that there are better options out there and available, better get with it
YOU GUYS THINK YOU’RE TOO BIG. Everyone’s starting to realize that there are better options out there and available, better get with it
Show more
Improved but still lacking
App has been improved over the last 6 months or so but still lacking in many departments. Most notably, you can only send a prospect 5 photos max at a time (why???) and they are terribly compressed.
What a disaster
I’ve been using this app now for years and every time there’s an update it just makes it harder to answer my leads. I’m not sure who’s developing this for VinSolutions, but they need to fire them.
Old app better
Bring back the old app
Worst app/update
What on earth are you guys doing? The only thing this app was useful is for replies and the new update takes it away. No one knows what the hell is going on in this app anymore. Our response time is hours now simply because the app is confusing and there is NO RESPOND SECTION. Idk how bad you have to be to make an app like this, just make an app using claude or something
Show more
Terrible app
This app kicks me out every time I log in. Absolutely trash. They ruined it. I can’t see my replies from customers
Terrible
Logs me out constantly. I can’t make it quit being a “slider” on my ipad. There are no behavior options. I like the layout.
Worse
Idk how but you guys managed to make the app worse than it was
New update makes no sense
Why did you remove replies? I can’t see any option for that and it’s the thing I use the most . Put that back and I’ll bring it back to 5 stars. What are you doing
Not going well
I work in the industry and seeing active incoming leads with a quick response time are a huge deal. It is filtering out active good leads under the dashboard on the new app. Certainly costing me and our store a lot of money.
Can’t scan drivers license
When I go to scan the drivers license of the person, all I get now is a white screen. And the little need help down in the right hand corner doesn’t work as well either. Please fix. Need this for work.
Update is trash
Manager view is bad. How did they get rid of the email replies. I should haven’t have to sort through hundreds of activities to find an email reply from a customer.
Constant Logout
Never was an issue until they redesigned the app most recently. After 10+ minutes, I am constantly logged out which keeps me from receiving notifications from the CRM and takes time to log back in and get OTP every single time.
Too big to fail
This company truly thinks they are too big to fail. You’d think there’d be better customer service. They have the market cornered and they know it. The new update completely sucks. Where is the communication tab??? Now I can’t immediately see the text nor emails. Why would you do that?? Who developed that update. Fire them immediately. They must have never been in sales.
Show more
Horrible update
This is a absolutely horrible update, you cannot see when customers reply easily and it’s causing delayed responses to client. I will only use the desk top website on my phone now because this is ridiculous
Somehow they made the worst app I’ve ever used, even worse
Congratulations, fire your app dev team
Hate the update
Vinsolutions needs to update the whole system in general. So slow, and hard to use like an android. Smh. I hate that when you search for a customer it doesnt give you the most recent contacted its lost in the random search. Also, with this new update where tf is my inbox? Smh
Recend update is trash
Revert back to the original lay out i hate the new one i cant find anything now
How does it keep getting worse?
No wonder it has an average 2.1 star rating. Every update it gets worse and worse. Please hire someone who knows how to make a decent app.
Logout Every Hour
App literally logs me out every 1-2 hours and I need to log back in. New app interface somehow managed to ruin the one thing the app was good at for a manager. New dashboard is way too jumbled together and hard to get your eagle eye view.
