Scam
Its totally scam , don’t fell for it
Exploitative "VIP" Service—Zero Results, Absent Consultants
Do not fall for Shaadi VIP. I paid $400 expecting high-touch, personalized matchmaking, but it was a complete scam.
My assigned manager was absent or taking unannounced leaves for nearly half of my 3-month tenure. Instead of delivering vetted matches, he spent his limited time giving lazy excuses and insulting me for his own lack of effort. Reporting him internally only led to him calling me back rudely to argue and harass me.
They sell the illusion of a luxury service, take your money, hide behind a no-refund clause, and do literally nothing while blaming the client. You are far better off managing your own profile than paying for their nonexistent "VIP" customer care.
My assigned manager was absent or taking unannounced leaves for nearly half of my 3-month tenure. Instead of delivering vetted matches, he spent his limited time giving lazy excuses and insulting me for his own lack of effort. Reporting him internally only led to him calling me back rudely to argue and harass me.
They sell the illusion of a luxury service, take your money, hide behind a no-refund clause, and do literally nothing while blaming the client. You are far better off managing your own profile than paying for their nonexistent "VIP" customer care.
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Overview
The app is really amazing aith great features. Especially the profile filling section covers every aspect. Overall, the application is wonderful!
Sukhjinder Brar
"Highly recommend Sukhjinder Brar for matchmaking services! Finding the right life partner in today’s world can be incredibly overwhelming, but Sukhjinder made the entire process smooth and respectful. They took the time to truly understand our family values, background, and what we were looking for in a match. Instead of just sending random profiles, every recommendation was carefully thought out and highly compatible. Thank you, Sukhjinder, for your dedication, patience, and excellent guidance!"
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Keeps logging me out
I have too sign in each time I open this app. Incredibly poor user experience
Fraudulent company
Very disappointed with vip Shaadi .com. They took my money but provided no meaningful service or results, and feel completely misled and cheated .
No value for money
It’s better you buy premium and make contact and connection on your own! Not providing extra ordinary services as per cost!
Best aap
I had a really good experience using this matrimonial app. The interface is simple to use, and it makes it easy to explore profiles based on your preferences. I also liked that the profiles felt detailed enough to get a basic understanding of the person and their family. Overall, it’s a convenient platform for people who are genuinely looking for a serious relationship and marriage.
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Thankless app
Worst app and worst service don’t fall pray for there services.they do nothing.
Okay
The interface is worse than the regular Shaadi.com app. You can’t check horoscope match and it won’t let 2 people be logged in at the same time. My parents and I use it, but every time I want to check the app it logs my Dad out and vice-versa.
Bad App
It can’t filter the Gothra or Star of the groom. Basic expectations are the name for Registered members
Don’t sign up for this service
Save your money. Shaddi’s paid VIP matchmaking service is essentially a scam.
I paid for their matchmaking service and got nothing in return. Even when matches appeared, their team gives zero updates. The consultants never followed up properly and completely failed to set up calls. Most of the time the consultant was simply “out of the office” so your subscription just goes on and gets wasted.
It’s an awful frustrating experience I would recommend that you don’t waste your money on this premium consultant service that they offer.
I paid for their matchmaking service and got nothing in return. Even when matches appeared, their team gives zero updates. The consultants never followed up properly and completely failed to set up calls. Most of the time the consultant was simply “out of the office” so your subscription just goes on and gets wasted.
It’s an awful frustrating experience I would recommend that you don’t waste your money on this premium consultant service that they offer.
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High Pressure Scam Artists
They harass and haggle till you sign up and then provide terrible profiles and tge service levels is even worse.
Worst one, don’t recommend to anyone
Shaadi VIP is the worst service I have experienced. They claim that a relationship advisor will help you find suitable matches, which is the main reason I upgraded from the Premium subscription. However, I found the service to be even worse than Premium.
With the Premium subscription, at least you know you need to search for matches yourself. The VIP service promises personalized assistance, but in my experience, that promise was not fulfilled.
I filed a complaint about the poor service, and instead of addressing my concerns or trying to resolve the issue, the response I received was disappointing, and my request was simply declined. Overall, I feel the VIP service did not deliver what was advertised and was not worth the additional cost.
With the Premium subscription, at least you know you need to search for matches yourself. The VIP service promises personalized assistance, but in my experience, that promise was not fulfilled.
I filed a complaint about the poor service, and instead of addressing my concerns or trying to resolve the issue, the response I received was disappointing, and my request was simply declined. Overall, I feel the VIP service did not deliver what was advertised and was not worth the additional cost.
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Not worth it
Communication from consultants is abysmal at best. Not worth the money and time invested.
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
Sarfaraz shaikh
Sarfaraz shaikh
Review for VIP Shaadi
I had a fantastic experience working with Sarfaraz. As a VIP Shaadi App Consultant, his professionalism and dedication really stand out. He is proactive, remarkably responsive, and consistently keeps me updated on every milestone and bit of progress. It’s rare to find someone so reliable and easy to communicate with. Highly recommend working with him!
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Pathetic service and big scam in the name of VIP Shaadi membership
The company is just fooling people in the name of marriage by charging exorbitant premiums. They will sell you the service and will forget you once you purchase their service. VIP service/consultant support is just pathetic. Their consultants/agents do not even devote 5 mins a day for your profile and every time you raise a concern they will simply change agent who will again not do anything. They just want to extract money by fooling people and they want you to just keep paying them year on year for premius services and never really intend to get you married else, they will stop getting money from you. Dont fall for this scam!!!
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Useless
I have only three days left before my Shaadi.com subscription expires, and I believe this is the right time to share my experience.My entire experience with Shaadi.com has been nothing but frustration, disappointment, and a complete waste of money.It all starts with the marketing team. Their only goal seems to be manipulating people into buying expensive subscriptions through pressure tactics and misleading promises. They conveniently avoid telling customers that the charges are in US dollars, leaving many people shocked when they see the final amount deducted. That is not transparency—it feels deceptive.Then come the so-called relationship consultants or account managers. They make grand promises before you pay, but once they have your money, they practically disappear. They rarely call, never proactively arrange meetings, provide little to no meaningful assistance, and simply wait for your subscription to expire. It feels as though their only responsibility is to let the clock run out after taking your payment.As a paying customer, I expected genuine support, professional service, and honesty. Instead, I experienced repeated sales pressure, poor communication, and complete neglect after payment. It genuinely feels like customers are valued only until the payment is processed.To the management of Shaadi.com: if your business model is simply to pressure vulnerable people into paying and then abandon them, at least be honest about it. Stop making false promises and pretending to offer a premium matchmaking service when your actions suggest otherwise.People join your platform with hope, trust, and the intention of finding a life partner. Exploiting those emotions for profit is unacceptable. A company built around one of the most important decisions in a person’s life should operate with integrity, transparency, and respect—not misleading sales tactics and empty promises.I cannot recommend this service to anyone based on my experience. Save your money, save your time, and avoid the disappointment.
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Good app
A refreshingly smooth experience for matrimonial matching. Profile verification felt thorough, which gave me confidence in the matches I was seeing. The filters let you narrow down by what actually matters (values, family background, lifestyle) instead of just surface-level details. Customer support was responsive when I had questions. Great platform for anyone serious about finding a genuine match
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