Worst Services
I expected a professional, personalized matchmaking service, but my experience has been far below expectations. The lack of accountability and the failure to deliver the level of service promised make this particularly frustrating.
This is one of the worst service experiences I have had with a premium service provider. I expect the management team to take my concerns seriously and provide a clear resolution rather than generic assurances.
Don’t waste your money
Scam
Response from developer
Your safety is non-negotiable for us, and we take claims of this nature very seriously. Our dedicated team uses advanced verification systems alongside human moderation to keep the platform secure. Please share details of any concerning profiles at app.help@shaadi.com from your registered email ID so we can take immediate action today.
VIP Fraud Services
Friends be aware don't believe in this fraud vip service. They will misguide you to avail the service and further don't trust on past data which you provide to new members because it's all fake data where you are fraudly claiming 70% success ratio and all.
Response from developer
We hear your concerns and take authenticity very seriously. We want you to know that all profiles are created by real individuals, and our automated systems actively review and remove suspicious accounts. Please write to us directly at app.help@shaadi.com from your registered email ID so our team can review your specific case.
Exploitative "VIP" Service—Zero Results, Absent Consultants
My assigned manager was absent or taking unannounced leaves for nearly half of my 3-month tenure. Instead of delivering vetted matches, he spent his limited time giving lazy excuses and insulting me for his own lack of effort. Reporting him internally only led to him calling me back rudely to argue and harass me.
They sell the illusion of a luxury service, take your money, hide behind a no-refund clause, and do literally nothing while blaming the client. You are far better off managing your own profile than paying for their nonexistent "VIP" customer care.
Response from developer
We understand this VIP journey was deeply disappointing and not the personalized service you paid for. Respectful engagement and attentive management are fundamental to our work. We take your feedback very seriously and want to resolve this on priority. Please connect with our escalation team at app.help@shaadi.com so we can investigate your case thoroughly right away.
Overview
Response from developer
Thanks for your review, Sayli ! Please recommend our app to your friends, and don’t hesitate to shoot us a note at app.help@shaadi.com if you have any questions.
Sukhjinder Brar
Response from developer
Hello , thank you for the positive words for our Service. This really makes us feel proud in our journey to bring happiness for our customers.
Keeps logging me out
Fraudulent company
Response from developer
Our objective is to help you connect with matches who are compatible and meet your preferences, and we want to make sure we do it correctly. Please reach out to us at app.help@Shaadi.com so that we can address any concerns you may have and improve your experience with us.
No value for money
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
Best aap
Response from developer
Hello , thank you for the positive words for our Service. This really makes us feel proud in our journey to bring happiness for our customers.
Thankless app
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
Okay
Bad App
Don’t sign up for this service
I paid for their matchmaking service and got nothing in return. Even when matches appeared, their team gives zero updates. The consultants never followed up properly and completely failed to set up calls. Most of the time the consultant was simply “out of the office” so your subscription just goes on and gets wasted.
It’s an awful frustrating experience I would recommend that you don’t waste your money on this premium consultant service that they offer.
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
High Pressure Scam Artists
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
Worst one, don’t recommend to anyone
With the Premium subscription, at least you know you need to search for matches yourself. The VIP service promises personalized assistance, but in my experience, that promise was not fulfilled.
I filed a complaint about the poor service, and instead of addressing my concerns or trying to resolve the issue, the response I received was disappointing, and my request was simply declined. Overall, I feel the VIP service did not deliver what was advertised and was not worth the additional cost.
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
Not worth it
Response from developer
We regret that our service did not satisfy your expectations. Having set a high standard for ourselves, we will definitely look into this and see how we can bring a smile to your face. Please write to us at app.help@shaadi.com using your registered email address.
Sarfaraz shaikh
Response from developer
Hi Varinder, we are glad you liked the app. We request you to let us know what we missed out on earning a perfect 5 star rating by connecting with us on app.help@shaadi.com so that we can work on earning the 5-star rating!!
