Stupid and Slow login process
2 stars for the awful sign in process.
AAndy_UH
Favourite ticket app
There’s one thing I would change, but lots of things I like about this app.
First, the thing I would change would be to be able to manually expire one month return tickets when I’ve used the return portion early.
They sit in my current tickets even though I’ve used the return part by the end of my weekend visits. I visit the same place on different weekends and use different train operators, so not always sure which ticket have been used.
I still like to use this app regularly as I can search trains and buy tickets easily. It remembers my rail card and it gives me Virgin points.
It also offers me the amount of discount related to my total points but allows me to choose how much discount to apply in order to not use all my points at once.
It saves my tickets and stay in my tickets list til the one month return date expires.
First, the thing I would change would be to be able to manually expire one month return tickets when I’ve used the return portion early.
They sit in my current tickets even though I’ve used the return part by the end of my weekend visits. I visit the same place on different weekends and use different train operators, so not always sure which ticket have been used.
I still like to use this app regularly as I can search trains and buy tickets easily. It remembers my rail card and it gives me Virgin points.
It also offers me the amount of discount related to my total points but allows me to choose how much discount to apply in order to not use all my points at once.
It saves my tickets and stay in my tickets list til the one month return date expires.
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Kkimbo.dq
Train travel with points
Following all the steps & still unable to buy train tickets with points. Keeps sending me back to buying & earning points which I don’t want. A complete waste of my time trying to
PTPensioner will travel
Frustrating
Only reason to use it is to get Virgin Points but this has to be juggled with Virgin Red app. Also it’s not available on a desktop or laptop.
TTotallyFKNHonest
Easy to book
Good system easy to book and pay
GGDSM76









