Virgin Wines User Reviews

Virgin Wines
Virgin Wines
VIRGIN WINE ONLINE LIMITED

Top reviews

Great app

Much improved app, the new version is great. Easy to use and find what I want!

Opening Page

Can’t get past the Login / Sign up page.
Consent page will not move or reduce in size to allow access to the the check box!

Response from developer

Hi Alan542, Thanks for your feedback—it’s very valuable during our early launch. This issue was linked to accessibility settings (e.g. larger text) and a non-scrollable pop-up, preventing button access. Version 1.1.1 is now live and should fix this. We appreciate your review. Regards, Virgin Wines IT

A major backward step

It’s horrible. I now do all my interaction via logging on to the website. I can’t find anything on the app it’s easy on the website

Response from developer

Hi !Bob!D! Sorry to hear you’re experiencing this issue. While we’re continuously improving the app and adding new features, you shouldn’t be losing access to your account. If you could please email us at help@virginwines.co.uk and quote "App Feedback", we’ll be able to identify you as a customer and look into resolving this for you as quickly as possible.

Love it!

Great app, simple to use and looks superb.

Fantastic Upgrade

Loving the new app, easy to use and a huge upgrade.

Ok but can’t review my second order

The app works fine but there is a bug, my second order doesn’t show, so I can’t review these wines

Rubbish

I gave up trying and now order using the website!

No back button

Absolutely mind boggling why you’d release an app without a back button on iOS. Makes it absolutely useless!

Poorly Coded App

Great company - rubbish app. Simple functionality like a back button doesn’t exist and the app is not user friendly. Such fundamental things to overlook. Perhaps the coders were sampling too much of the product?

A really poor website

It’s very hard to navigate. It fails to respond and errors constantly come up

Glitch

I really wanted an easy way to inform of what looks like a technical glitch on the app without giving a negative review but, hey-ho, if that’s possible you’ve made it too hard. When I click from search result to detail of an item I can’t navigate back and have to rerun the search again. Please give me a back to results button.
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Not that great

I love Virgin wines but not the app. It is essentially just the website. Offers no real functionality above and beyond what is available on the website and it is frustrating as I need to enter my password every time I go onto the app.

App icon acceding EE app instead

I’m not sure why this is happening?
I can’t seem to report this issue anywhere else and can’t access the app - this has been happening for 3 weeks, I have updated the app and deleted it and reinstalled it - still the same issue

Useful

Nice and easy to use

Easy

Easy to find wine and then order it for quick delivery