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HBSUK Physio

HBSUK Physio

by HBSUK

0 ratings
30 reviews
📚 Education
💪 Health & Fitness
Free

Details

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Features

Developer

HBSUK
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About

Connect with specialist medical experts for virtual consultations. Access exercise videos, track your progress, and receive support for your recovery. This platform is for patients referred by NHS services or private medical insurers.

✓Virtual outpatient consultations
✓Video and online appointments
✓Exercise video library
✓Progress tracking
✓Offline access to exercises
✓Appointment booking
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What's New in HBSUK Physio

2.27.1

August 18, 2026

This release includes performance improvements and bug fixes for a faster, more reliable experience.

User reviews

Most RecentHighest RatedLowest Rated

Useless

Just takes you to the web browser site on every click, and you even still need to log in. App advertised all over their services - but completely redundant!!!
Nik19372Nik19372

Waste of time

Axa private health using this through HBSUK. It’s waste of time and not at all initiative and spent 1 hour for simple exercise list but ended up frustrated.
SAT IPhoneSAT IPhone

Don't bother, see a physio in person

Insurers need to stop with this virtual physio rubbish. How are you supposed to do an exercise properly of you haven't been shown how to do it by a professional who watches you and tells you what you're doing wrong? I've hurt myself several times trying to follow the videos in this app and others. It's cost-cutting garbage healthcare at its worst.
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TS

Won’t open
MervynStevensMervynStevens

Unable to download or view any documents

No exercises listed and even the documents don’t work.
Pondering85Pondering85
See 25 more reviews

FAQ

What is Virtual Lucy?

Virtual Lucy is a platform designed to connect patients needing specialist medical care with the right experts. It offers virtual outpatient solutions through video and online consultations, allowing you to book and attend appointments conveniently.

Who can use Virtual Lucy?

This app is exclusively for patients who have been explicitly referred to Virtual Lucy™ from another NHS service or by their private medical insurer. It is not intended for general medical advice or for individuals under 18.

What are the key features of the app?

Key features include booking and attending virtual appointments with specialists, accessing a library of exercise videos for fitness and recovery, tracking your progress, and receiving additional support from the medical team. Exercises can be viewed online and offline.

Is there a cost to use Virtual Lucy?

Based on the provided information, the app itself is free to use. However, access is restricted to patients who have been referred by an NHS service or a private medical insurer, implying that the consultations or services facilitated by the app may have associated costs through those referral channels.

What if I need emergency medical attention?

This app is not suitable for emergencies. It is important to seek immediate medical advice from emergency services if you are experiencing a medical emergency. The app is not intended to directly diagnose any condition and is not for urgent care needs.