Virgin Active UK vs HBSUK Physio
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Active UK
This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.
- Real rewards for wellness goals
- Book club classes
- On-demand fitness classes
- Personalized wellness support
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Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. - Real rewards: Instant fist-bumps from iconic partners - Real endorphins: Book all your fave club classes - Real support: Train anywhere, anytime, with on-demand classes Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.
HBSUK Physio
Connect with specialist medical experts for virtual consultations. Access exercise videos, track your progress, and receive support for your recovery. This platform is for patients referred by NHS services or private medical insurers.
- Virtual outpatient consultations
- Video and online appointments
- Exercise video library
- Progress tracking
- Offline access to exercises
- Appointment booking
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HBSUK-Physio is a platform designed to match patients needing specialist care with the correct medical expert. It is a virtual outpatient solution offering video and online consultations at a time convenient to you. It has been designed by clinicians with over 10 years’ experience of designing and running virtual services. Our native smartphone app, developed in partnership with Physitrack, provides access to book and attend appointments with our specialists. The app includes advice on how to stay fit and active and connects you to our team if you need any additional support. For patients who have been recommended an exercise program, you can watch the exercise videos and track your progress, asking questions on exercises that you are uncertain about. These can be viewed both online and offline once logged in for the first time and you can set reminders so you keep on track with your recovery. IMPORTANT - This app will only be able to help patients who have been explicitly referred to HBSUK-Physio from another NHS service, or by their private medical insurer. It is important to seek medical advice before using this app and making any medical decisions. It is not intended to directly diagnose any condition and is not suitable for anyone needing emergency medical attention or for anyone under the age of 18.
Screenshots
Verdict
The clearest difference is review sentiment: Virgin Active UK at 44% against HBSUK Physio's 3%. Virgin Active UK also leads on iOS requirement (16.0 vs 18.0). HBSUK Physio's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Virgin Active UK ships an update monthly, HBSUK Physio every 6 weeks. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.
| Parameter | Virgin Active UK | HBSUK Physio |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (683 ratings) — better | — |
| Positive reviews | 43.9% of reviews — better | 3.3% of reviews |
| Number of ratings | 683 — better | — |
| Update frequency | Monthly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, Apple Watch — better |
| Requires iOS | 16.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 361 MB | 122 MB |
| Age rating | 4+ | 4+ |
| Developer | Virgin Active UK | HBSUK |
Customer experience
Virgin Active UK
HBSUK Physio
Bugs and requests
Virgin Active UK
Reported bugs
5 issues- App login and password issues
- Rewards system not functioning properly
- Inconsistent app updates breaking functionality
- Booked classes not syncing to calendar
- Waitlist position not visible in app
Requested features
8 requests- Add ability to view waitlist position
- Improve class booking and cancellation flow
- Provide more class and facility information in app
- Enhance rewards system functionality
- Simplify app design and navigation
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- Improve app reliability and stability
- Add ability to sync booked classes to calendar
- Provide guest pass management in app
HBSUK Physio
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virgin Active UK
No in-app purchases
HBSUK Physio
No in-app purchases
Questions
Is Virgin Active UK free?
Is HBSUK Physio free?
Do Virgin Active UK or HBSUK Physio have ads?
Which is updated more often, Virgin Active UK or HBSUK Physio?
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