Comparison

Virgin Active UK vs HBSUK Physio

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Virgin Active UK

This app rewards users for achieving personal wellness goals with exclusive partner benefits. Access on-demand classes and book club sessions to support your fitness journey anytime, anywhere.

Highlights
  • Real rewards for wellness goals
  • Book club classes
  • On-demand fitness classes
  • Personalized wellness support
Features
Read full description

Welcome to Virgin Active’s new wellness app that gives you real rewards for hitting your personal wellness goals. - Real rewards: Instant fist-bumps from iconic partners - Real endorphins: Book all your fave club classes - Real support: Train anywhere, anytime, with on-demand classes Designed to support real progress with real rewards and guidance, this isn’t an app… It’s your personal, free smoothie-giving, endorphin unleashing, goal crushing, wellness weapon.

About

HBSUK Physio

Connect with specialist medical experts for virtual consultations. Access exercise videos, track your progress, and receive support for your recovery. This platform is for patients referred by NHS services or private medical insurers.

Highlights
  • Virtual outpatient consultations
  • Video and online appointments
  • Exercise video library
  • Progress tracking
  • Offline access to exercises
  • Appointment booking
Features
Read full description

HBSUK-Physio is a platform designed to match patients needing specialist care with the correct medical expert. It is a virtual outpatient solution offering video and online consultations at a time convenient to you. It has been designed by clinicians with over 10 years’ experience of designing and running virtual services. Our native smartphone app, developed in partnership with Physitrack, provides access to book and attend appointments with our specialists. The app includes advice on how to stay fit and active and connects you to our team if you need any additional support. For patients who have been recommended an exercise program, you can watch the exercise videos and track your progress, asking questions on exercises that you are uncertain about. These can be viewed both online and offline once logged in for the first time and you can set reminders so you keep on track with your recovery. IMPORTANT - This app will only be able to help patients who have been explicitly referred to HBSUK-Physio from another NHS service, or by their private medical insurer. It is important to seek medical advice before using this app and making any medical decisions. It is not intended to directly diagnose any condition and is not suitable for anyone needing emergency medical attention or for anyone under the age of 18.

Screenshots

Virgin Active UK4 screens
HBSUK Physio4 screens

Verdict

The call

The clearest difference is review sentiment: Virgin Active UK at 44% against HBSUK Physio's 3%. Virgin Active UK also leads on iOS requirement (16.0 vs 18.0). HBSUK Physio's advantage is device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Virgin Active UK ships an update monthly, HBSUK Physio every 6 weeks. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

Scorecard3 real differences · 7 level
Virgin Active UK versus HBSUK Physio: the parameters behind the verdict, then further details
ParameterVirgin Active UKHBSUK Physio
PriceFreeFree
Rating4.8 (683 ratings) — better—
Positive reviews43.9% of reviews — better3.3% of reviews
Number of ratings683 — better—
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhoneiPhone, iPad, Apple Watch — better
Requires iOS16.0 — better18.0
Further details — not scored
Size361 MB122 MB
Age rating4+4+
DeveloperVirgin Active UKHBSUK

Customer experience

Virgin Active UK

All ratings683 ratings
Positive96.6%
Neutral2.2%
Negative1.2%
Written reviews214 reviews
Positive43.9%
Neutral8.4%
Negative47.7%

HBSUK Physio

Written reviews30 reviews
Positive3.3%
Neutral3.3%
Negative93.3%

Bugs and requests

Virgin Active UK

Reported bugs

5 issues
  • App login and password issues
  • Rewards system not functioning properly
  • Inconsistent app updates breaking functionality
  • Booked classes not syncing to calendar
  • Waitlist position not visible in app

Requested features

8 requests
  • Add ability to view waitlist position
  • Improve class booking and cancellation flow
  • Provide more class and facility information in app
  • Enhance rewards system functionality
  • Simplify app design and navigation
Show 3 more
  • Improve app reliability and stability
  • Add ability to sync booked classes to calendar
  • Provide guest pass management in app

HBSUK Physio

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Virgin Active UK

No in-app purchases

None

HBSUK Physio

No in-app purchases

Questions

Is Virgin Active UK free?
Virgin Active UK is free to download, with no in-app purchases.
Is HBSUK Physio free?
HBSUK Physio is free to download, with no in-app purchases.
Do Virgin Active UK or HBSUK Physio have ads?
Neither Virgin Active UK nor HBSUK Physio shows ads.
Which is updated more often, Virgin Active UK or HBSUK Physio?
Virgin Active UK ships an update monthly, and HBSUK Physio every 6 weeks. Most recently, Virgin Active UK was updated on November 6, 2026 and HBSUK Physio on November 9, 2026.

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