Visana-App

Visana-App

by Visana Services AG

7 ratings
9 reviews
Free

Details

  • Released
  • Updated
  • November 3, 2017
  • June 29, 2026
Visana-App screenshot #1 for iPhone
Visana-App screenshot #2 for iPhone
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Visana-App screenshot #5 for iPhone
Visana-App screenshot #6 for iPhone
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About

Manage your health insurance on the go. Easily submit medical bills, view policy details, and access family insurance cards. This app offers a secure and convenient way to interact with your insurance provider anytime, anywhere.

View insurance policies and claims
Submit medical bills by photo
Access family insurance cards
Secure login with biometrics or PIN
Find nearby offices
Earn rewards through activity tracking
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What's New in Visana

7.0.1

June 29, 2026

- Technisch modernisierter Login mit verbesserter Stabilität und Zuverlässigkeit - Allgemeine Stabilitäts- und Leistungsverbesserungen

User reviews

Rechnungen!

Warum werden Rechnungen 5-6 Wochen im Voraus geschickt die sowieso in das E-Bill kommen und freigegeben sind? Völlig unnötig und unverständlich. Ansonsten tut die App was sie soll und selbst Beleg scannen funktioniert mittlerweile richtig.

Un programme MyPoints frustrant

L’application pour l’assurance est plutôt correcte.

Mais le programme MyPoints est une vraie source de frustration. Bien que la synchronisation avec Apple Fitness/Health fonctionne, les points ne sont pas correctement crédités, et des transferts étranges de points d’un jour à l’autre faussent le total quotidien. Par exemple, les points gagnés un jour sont reportés au jour suivant, ce qui limite artificiellement les points que je peux obtenir.

Ces problèmes techniques rendent le programme MyPoints décourageant et, avec des erreurs aussi constantes, cela donne l’impression de ne pas obtenir les points promis.
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Esperienza utente pessima

Cliccando alcuni link si apre un browser integrato, con altre pagine native, il mypoints non funziona. Boh

I cannot access the app

Every time I login I’m logout immediately from the app with a message that says that the session has expired.

MyPoints

Die integrierte myPoints-App wo man Punkte mit Schritten und Aktivitäten Punkte sammeln kann, ist grundsätzlich eine tolle Sache. Das ich meine Schritte und Aktivitäten über meine Smartwatch synchronisieren kann ist super. Leider ist mir aufgefallen, dass man die myPoints-App wirklich jeden Tag synchronisieren muss. Wenn man mal einen Tag vergisst, übernimmt es rückwirkend keine Schritte und Aktivitäten d.h. Es gibt Tage in meiner Statistik an denen ich angeblich keinen einzigen Schritt getan hab...
Wenn das in Zukunft noch angepasst wird ist es eine tolle Sache, die ich sehr empfehlen kann. Vielen Dank.
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FAQ

What can I do with Visana-App?

Visana-App allows you to view your insurance policies and claims, submit medical bills by taking photos, access insurance cards for your whole family, and find nearby offices. It also integrates with Apple Health for activity tracking to earn rewards.

Is Visana-App free to use?

Yes, the Visana-App is free to download and use. While the app itself is free, please note that costs may be incurred from your mobile provider for data usage.

How secure is Visana-App?

Visana-App prioritizes data security with a multi-stage security infrastructure for the myVisana portal. It's recommended to protect your smartphone with a PIN code to prevent unauthorized access.

Can I use Visana-App without being a Visana customer?

Existing myVisana customers can use the myVisana portal within the app. Other Visana services within the app are accessible to both customers and non-customers.

What are the requirements to log in to myVisana within the app?

To log in to myVisana, you need a valid email address and mobile phone number. You can also register directly through the app if you are a new customer.

What devices does Visana-App support?

Visana-App is available for iPhone and iPad devices. It is rated for users aged 12 and older.

How often is Visana-App updated?

The latest version of Visana-App is 6.7.0, which was last updated on February 26, 2026. Updates typically include new features, performance improvements, and bug fixes.

What is the user rating for Visana-App?

Visana-App has a high user rating of 4.9 stars based on 7 ratings, indicating strong user satisfaction with its features and performance.