Can’t pick parts of the video
I wish we were able to pick parts of the videos we add. Instead, you have to break each video down before adding it to the app. That’s extra time and work
SCAM!!!!!!!!
I downloaded this app, CANCELLED MY SUBSCRIPTION and still getting charged $9.99 A WEEK!!!! I have reached out to their customer support which has been HORRIBLE!!!! They told me “we don’t take bank statements “ even though my bank statements SHOW EVEY TIKE I HAVE BEEN CHARGED!!! DO NOT DOWNLOAD..
Fraud
I cancelled this trial well before the free period but they have been charging my card every week for a very long time! This is fraud and they make it impossible to cancel. I have emailed and tried to reach them. Do not download or sign up for this!
This feels like a scam.
This is the second time I’m dealing with this issue. First of all, I cannot manage my subscription myself. There is no way to properly control or cancel it from inside the app.
Second, I have contacted support at least ten times. Every time I am told that I “don’t have an active subscription.” But you continue charging me $9.99 every single month.
At the same time, I cannot even use the app. I cannot log in, and it keeps asking me to subscribe again — while you are already taking money from my account. This makes absolutely no sense.
When you contact support, you only receive robotic responses that don’t solve anything. The instructions they send do not work.
Very frustrating experience. I just want the unauthorized charges to stop.
Second, I have contacted support at least ten times. Every time I am told that I “don’t have an active subscription.” But you continue charging me $9.99 every single month.
At the same time, I cannot even use the app. I cannot log in, and it keeps asking me to subscribe again — while you are already taking money from my account. This makes absolutely no sense.
When you contact support, you only receive robotic responses that don’t solve anything. The instructions they send do not work.
Very frustrating experience. I just want the unauthorized charges to stop.
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Response from developer
We’re truly sorry for the inconvenience you’ve experienced. Please email us at support@zenithforge.pro with the details, and we’ll personally look into it right away. In the meantime, please try updating the app; the latest version fixes several bugs and improves stability. Thank you for giving us the chance to make this right
They steal your money
I really couldn’t believe that they took money out of my account weekly and when I signed into the app, it’s almost as if I don’t have a subscription. It’s supposed to be $10 a month but every week they’re taking money from my account.
