Easy
Site is very user friendly!
It works
Fully functional. Some of the workflows aren’t named intuitively. Eg, “I want to reimburse myself” isn’t what I’d look for if I want to submit a claim.
Unnecessarily complex
Unnecessarily complex claim submission form. Submissions disappear into the ether randomly. If you step away from the app to look at the photo for the details of the expense, the app logs you out immediately. Be prepared to memorize the entire details of the expense in order to fill it out without stepping out of the app. One more hurdle to deal with to be reimbursed by the exorbitantly priced plan I pay for.
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Horrible experience
Card never works with NJtransit app and frequently causes bank issues. Planning on canceling the card ASAP.
Poor experience
They seem to have a problem reading receipts to find dates when you file a claim . Terrible service .
Lolo
Great seevice
Deny Deny
A constant Denial Card. Afraid to use it. Call 800. # and is okay we show not cancelled. Got denied for $3.00 co-pay for meds!!
Quick and Easy
So easy to upload receipts and enter my reimbursements.
Lolo
Great seevice
Very Easy!
I use this app for my employer HSA, and love it! It’s so easy to use!
Fast and Easy
Thanks for quick turn around and making things right
Easy to use!
Very user friendly app
Vita
App is Easy to work around but the personal at Vita is hard to adjust , hard to get around
Almost always reject receipts
Very annoying service that is overly eager to deny reimbursements.
Efficient and easy to use
I love how fast I can submit all my receipts and be done with it.
Efficient app for reimbursing healthcare
The app for the Vita plan works well and is well organized
Awful
One of the worst interfaces I’ve seen for a reimbursement app
Submitting takes forever.
The submit process is broken. Takes 2 seconds sometimes and sometimes fails.
Almost always reject receipts
Very annoying service that is overly eager to deny reimbursements.
Terrible
Awful to use.
