Vitesy Hub appears to be a legitimate app. The AppsHunter Legitimacy Score for Vitesy Hub is 90 out of 100 points across 7 verification signals from App Store and developer data.

Vitesy Hub User Reviews

Name: Vitesy Hub
Rating: 4 (83 reviews)

Vitesy Hub

Laboratori Fabrici srl

🔧 Utilities

💪 Health & Fitness

Customer Experience

Positive experience25.0% of reviews

Neutral14.6% of reviews

Negative experience60.4% of reviews

~ Based on 48 written reviews from the US App Store.

Is Vitesy Hub Safe?

Vitesy Hub appears mostly safe based on user ratings. AppsHunter Safety Score for Vitesy Hub is 78/100.

This assessment is based on 83 user ratings, with an App Store average of 4/5.

Safety Analysis

74.7% of ratings point to a safe experience

3.6% of ratings suggest some concerns

21.7% of ratings point to a risky experience

~ Based on 83 App Store ratings for Vitesy Hub.

Is Vitesy Hub Legit?

Vitesy Hub appears to be a legitimate app. AppsHunter Legitimacy Score for Vitesy Hub is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

How about actually telling me when my battery is low?

Product is great, it actually works. The app, on the other hand, is another story. Like aren't we in a time right now where your app should be able to notify me when the devices battery is low? But like, do it consistently instead of maybe a couple of times a year instead of leaving me to figure out that the battery in my device is dead? Useless.

CCTV Guru

a month ago

Response from developer

Hi! Thank you for your feedback. We are sorry to hear that the app is not sending battery notifications. Please contact our customer service at support@vitesy.com so our team can run some tests and solve this issue for you!

False notifications

Nice air purifier but the false notifications are driving me crazy, it states “are you cooking?” And all the windows are currently all open, “high VOC levels” yes it’s hot and the windows are closed because the air conditioner is on, I’m not going to open the windows and let the hot air in, I’ve shut off the app notifications.

David in Honolulu

2 months ago

Response from developer

Hello David, thank you for your feedback, and we're sorry the notifications became frustrating. Our sensors continuously monitor air quality in real time and are highly sensitive to normal environmental changes. Small variations in airflow, temperature, ventilation, dust, or even everyday movement can temporarily affect VOC and particle readings, sometimes triggering notifications even when there isn't an obvious source. These short-term fluctuations are a normal characteristic of real-time air quality monitoring. You can always disable the notifications and still monitor the air quality via the app :)

I Like This Thing

If modern refrigerators were smarter, we wouldn’t need to monitor them with a special box. Until that day when refrigerators do become smarter, thank goodness for Vitesy. It tells me if my refrigerator temperature is off, if someone is keeping the door open for long periods every day, ir if it is time to clean my refrigerator.

I wish this thing was smart enough that, after removing it to recharge and clean its filter, it would stop nagging me about being too warm, until the box was back in the fridge and had time to settle down and get an accurate temperature reading.

I also would appreciate it if there was a mode that showed me at a glance the status of all metrics. Right now when it says that my fridge status is poor. I have to individually view each metric on its own screen, in order to discover what is making it unhappy.

Still, I find this device to be quite useful and even entertaining. I started out skeptical, but now I am glad my daughter got this for me.

Gordon1117

4 months ago

Response from developer

Hi Gordon, thank you for taking the time to share your feedback. We truly appreciate it. Your insights have been noted and will be passed on to our development team to help shape future improvements to the app.

Terrible app

Terrible produce. Just no benefit seen. App is very hit and miss. Not worth the money.

ArchieBraithwaite

4 months ago

Noticeable difference

I noticed that food lasts longer especially cold cuts. I also learned that if you properly cover food items, then they dont give off the gas that helps to destroy the food product. Vitesy keeps the refrigerator fresh and decreases odor. So far i like it!!!

Perjim1

4 months ago

Response from developer

Hi! Thank you for sharing you feedback with us. We are happy to hear that you like Shelfy and that your fruits and veggies last longer :)

App crashes!

Just bought a shelfy and as I am entering my info for my product in the app the app crashes! Still have not been able to get past the connect page until it freezes!

Peyton_Manning

9 months ago

Response from developer

Hello! Thank you for your feedback. We are sorry to hear about your experience with the log in. We recommend contacting our customer service at support@vitesy.com so they can forward this problem to the tech team and solve it as soon as possible :)

Update broken it

Can’t get past create account screen when I’ve got an account. No method to login or find login details. Do these devs actually test first. Made my vitesy unusable!

Gavin r

a year ago

Keeps reverting to performance mode

Last a couple of days, ignore the settings you specify. Very frustrating

Guyukm

a year ago

Easy to operate

Easy to use app. And we love our new Shelfy!

kris14P

a year ago

Response from developer

Thank you for your feedback! We are happy to hear that you love Shelfy 🤩

Seamless

Very easy to use and navigate with the SHELFY.

meg040811

a year ago

Stuck

Tried setting up my Shelfy and am stuck on the review page. They ask for a review while you are setting up, so I tapped the third star because I didn’t have experience with the product yet. Now I’m stuck with a $150 product I can’t use.

LoBeGr

a year ago

Response from developer

Hello LoBeGr, thank you for your feedback.We are sorry to hear about your experience with the set-up. We recommend contacting our customer service at support@vitesy.com so they can forward this problem to the tech team and solve it as soon as possible :)

App. For tablet?

Is there an application for a tablet?

I was able to update on phone, but unsure how to do
so for the tablet, as application is specific for phone.. .

Lydia ~

a year ago

Response from developer

Hello Lydia, thank you for your question. The tablet versions of the app currently available are adaptations of the mobile version. Our app is currently optimized specifically for use on smartphones. 😊

Confusing design

Not simple enough to find the info and settings needed. For example, what do the Shelfy blinking lights mean? 1 sec or 3 sec? Or the main graphic that shows the well being of the fridge, yet no actionable information as to how the current status is determined for my specific situation for how to make it better.

Nepping

a year ago

Response from developer

Helllo! Thank you for your comment. We are sorry to hear about this. For Shelfy the flashing light (various speeds): means that the device is in purification mode, operating based on cycles. The flashing speed corresponds to the mode: slow blinking for Eco Mode (4.5s), moderate blinking for Crisper Mode (1.5s), and fast blinking for Performance Mode (0.5s). We appreciate your feedback regarding the lack of general information and we will work on improving it. If you need further information do not hesitate to contact our support team at support@vitesy.com 😊

Weirdly Slow, Weirdly Big

When the app does eventually finish loading, it works well enough. But it’s a crapshoot whether the app *does* finish loading. And you throw those dice again every time you tap, because I guess it has to load something every time you tap. It’s also 100 MB for no discernible reason.

wleuschner

2 years ago

Good products

You have very good products, but you don’t have good service
I ordered my shelfy more than year ago and just received it last week
I consider this a very bad service
Thank you for good products

Fas 25

2 years ago

Response from developer

Thank you so much for your review! 🍓

TERRIBLE

So far JUNK. My fridge is always “Poor” and I just put it in my new empty SubZero…. POOR. I rarely leave 1 star reviews on anything, but I want my money back, this product is one of the worst things I’ve ever purchased. It doesn’t do anything but make noise, and telll me I’m Poor.

Riseoner

2 years ago

Response from developer

Hello! We're sorry to hear this. The air quality is based on 4 factors: temperature, door openings, filter and fridge cleaning. The app shows a red dot near the values that need improvement, so you always know what you can work on in order to restore a good quality. You can contact us at support@vitesy.com to share any feedback or request, so we can do our best to improve your experience with Shelfy and our app 🥕

Privacy update broke app

When I hit continue on the privacy pop up it doesn’t disappear and doesn’t allow me to accept the new policy.

Otherwise the app has been great

IvG6914

2 years ago

Now the privacy policy update is blocking terms and conditions

Very poorly written app by developers who did not get good grades. Updated app and now the we have to agree to terms and conditions which are blocked by the “privacy policy update”. There are software test programs that are free (have to code the test) or buy that can test every kind of mobile / tablet with different OSs.
Also when we open the Vitesy why can it not go update each of the Shelfy in the app … why does one have to click and wait for refresh when an event of opening app has occurred .. again poor programmers who cant program “triggers” properly.
Good Product / Shelfy but the battery will not last the 30 day cleaning cycle ….

dsgian

2 years ago

Shelfy

I realllly need the app to give me a phone notification when it needs to be charged. Like, a badge notification. Please let me know if I'm missing something, but I only see notifications related to air quality, cleaning the fridge, and disconnected from network. It pops up that it has a low battery when I open the app, but I don't open the app daily or even weekly.

ceecee25

2 years ago

Response from developer

Hello, thank you for your review 💚 Our IT team is currently working on this feature so it'll be available in the near future 😉

App now works again

App now works. It’s functional but slow and awkward to use. I wish it would work with Siri.

Previous review (11-Dec-2023): The most recent updates broke the app & it no longer works. It now generates an error message saying to logout but there is no way of doing so. The only option is to try again, which generates the same message. :(

Tim.E-H