Usually works, when I can find it
When I’m going to my community pool, I have to think about which app I need to use to get in the gate because this one is so bizarrely named
Also, when will a Apple Watch version be available? It’s the perfect application for things like community pools, so you don’t have to bring a phone in and leave it with your towel and other belongings to possibly get stolen
Also, when will a Apple Watch version be available? It’s the perfect application for things like community pools, so you don’t have to bring a phone in and leave it with your towel and other belongings to possibly get stolen
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Love the new update
Newly updated management portal makes it very easy to manage my keys!
Not secure
RFID radio waves can be copied and mimicked, our apartment complex are about to install these, anybody with a rooted android, jb iPhone, or flipper zero device can capture your frequency and walk into your home. Same goes for your cars with push button start. Physical key and lock is safer, if it ain’t broken don’t fix it, this is just for convenience but it brings on new problems like what if your phone dies lol.
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Missing features
This just got installed at my apartment complex yesterday and I already don’t like it. The actual lock/unlock functionality is fine which is why I give it 2 stars, but everything around it is terrible.This could be a great app but there are a lot of essentials that this app and the hardware it relies on needs that just aren’t present. There’s no form of manual unlock offered in case your phone dies, you just have to contact your leasing office’s after hours number (which how can one do without a phone?). Their website claims to offer widgets for easy access but there doesn’t seem to be any available as of April 2026. There also aren’t any Apple shortcuts so don’t even think about setting up an automation to trigger an unlock when you approach the door. Even to just lock the door on your way out you need to open the app and hit the button, there’s nothing on the lock interface to automatically move the bolt, it’s still manual. I don’t understand why the lock cannot just automatically move the bolt for you once you tap the button as opposed to tapping the button and then moving the bolt manually. Once you trigger the lock activation it works fine but it’s just absolutely clunky with unnecessary steps. I can tell from previous reviews too that they’ve been promising an Apple Watch app for years now and that also still doesn’t exist, showing that they are not serious on improving based on user feedback. It also makes an obnoxiously loud beeping noise that I’m worried will wake my roommate when I get home late. It seems like whatever speaker the sound is coming from is stupidly placed on the inner part of the lock as it is more muffled on the entrance to my unit. The UI of the app is incredibly outdated too. There are plenty of other smart locks with apps that are much more efficient than this, I don’t recommend VIZPin.
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Apple Watch App
Where is your Apple Watch app? You certainly can do NFC with the Apple Watch unburdening me from carrying both my phone and watch into the gym and risking it getting my phone stolen.new update 2/10/26 still no Apple Watch app. Come on already
Very badly designed app
Won’t take last names fewer than 3 characters, that’s racist, because some legal last names do contain only two or even one character. Won’t accept a 64-character password during signup, app gives Oops please restart the app as the error. Not sure what the max length for passwords but works after changing to 32.
New update: another complaint to make, the animation after successful unlock is totally waste and it becomes really annoying if there’s another door that’s not too far away from the first one to unlock.
New update: another complaint to make, the animation after successful unlock is totally waste and it becomes really annoying if there’s another door that’s not too far away from the first one to unlock.
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Support
Customer service is great!
Quick and Easy
Just what I needed, no elaborate process, simple and easy to use. Open the app as I approach my door or garage door, select that door, and 1-2 seconds later the door is unlocked!
Great App
The app works great unlocking the EntegritySmart doors. Just refresh your keys and open the door. I love being able to open the door at bluetooth range.
Love this app!
So easy to use
Easy to get in the door
Use it every day to get in the door and makes it easy never having a key to use.
Great customer support
Answered all my questions. Very knowledgeable about products
Customer service
Customer service is great!
Been using for 10 years
Have this on my garage door and side door and love that everything is on my phone. Very fast unlocks.
Great for multi unit retail
We’ve been using Vizpin for about 6 years now for our salon suite multi unit franchise and it’s been great for us. The app is easy to use and our Professionals love being able to use an app. The scheduling works well, it’s easy to add and delete users and I must say we rarely ever have issues with the system. It’s bulletproof! Highly recommend this system.
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Customer Service
The customer service is amazing!
Unsafe
I tried to give this lock system a fair chance. Our apartment complex used this system and it has been a thorn in my side the entire time we’ve lived there. I’ve been locked out of my home several times at no fault of my own. If there was an emergency and my phone was locked in my home I would have to roam the neighborhood and hope someone answers their door. Regular keys will always be better in my opinion.
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Backwards in time
This product has made what is supposed to be a simple action complicated and unbelievably unreliable. Replacing physical access with anything digital divides up many points of failure outside the bounds of control. My apartment complex will be getting hit with a lawsuit this week
This app is a joke
Getting locked out of your home while cooking or in the pouring rain will be a common occurrence. This app is the worst app ever created. The concept is the biggest joke.
Apple Watch App
Really need an Apple Watch app for convenience I can do everything else on my watch and when whether is inclement , it’s easier to use my watch than to pull my phone out of my pocket so please develop an Apple Watch app. Thank you.still no Apple Watch app
